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Information Technology Department

Supported Hardware

The Information Technology (IT) Department at the Harvard School of Public Health has created a list of recommended hardware and software products based on the department’s ability to provide support for them. Support for software applications includes installation, configuration, and troubleshooting by the IT Department.

The hardware products contained in the listing are fully supported by the IT Department. There are currently no charges for repairs of standard hardware products in the warranty period. In the case of an item needing repair outside the warranty period or an upgrade (for example, you require a larger hard drive), clients are charged only for the materials.

It will be extremely beneficial for our clients to choose from the products we recommend and support. In cases where your equipment is not supported, we can recommend other support resources. 

Hardware
  PC Hardware Macintosh Hardware
Desktop Computers: IBM/Lenovo Netvista, Thinkcenter Macintosh (G4 or newer)
Laptop Computers: IBM/Lenovo T40 and X30 Series or newer
Macintosh PowerBook (G4 or newer)
Printers: HP LaserJet Series  
Printer Sharing: HP Jet Direct 300x TCP/IP Ethernet
Networking:

802.11b, 802.11g (Wireless)

10/100BaseT (CAT5 Cable)

Apple Airport (Wireless)

10/100BaseT (CAT5 Cable)

Scanners: HP ScanJet HP ScanJet
Backup Devices: USB 2.0 or 1394 (Firewire) connection USB 2.0 or 1394 (Firewire) connection
*Networking must conform to 10/100BaseT ethernet standards, with only 1 ethernet device connection per data jack.