Billing Frequently Asked Questions

Students can check a nearly live version (e-payments received before 4pm will be credited the following day) of their student billing account at http://www.termbill.harvard.edu/ by clicking on "View latest charges and payments on your account".

Authorized Payers can check the e-bill, keeping in mind that it only reflects transactions to the account made before the bill date of the Current Statement. Payments made after the bill date of the Current Statement can be reviewed by clicking "Payment History." These payments will be listed on the e-bill that is issued on the next bill date. The Student Receivables Office when provided with a Harvard ID can also confirm the amount due on a student account. Contact them at 617-495-2739.

2.  Where do I send payments?
We encourage students to pay electronically (e-payment), but checks can also be sent to the Student Receivables Office in Cambridge or our bank in Boston. Please make the check payable to Harvard University and include your Harvard ID number on the check.

Harvard University
Student Receivables
953 Holyoke Center
1350 Massachusetts Ave
Cambridge, MA 02138

Harvard University
PO Box 414945
Boston, MA 02241-4945

PRIORITY MAIL SHOULD BE SENT TO THE CAMBRIDGE ADDRESS ONLY!

A payment stub can be printed by double clicking the PDF icon (find the icon under "Account; Tuition and Fees" on the Current Statement) and when the document opens, print the bill. The payment stub is at the bottom of the bill.

3.  Can I pay my bill by credit card?
Harvard University does not accept credit card payments for student bills.

4.  My parents do not have e-mail. Can you send them a paper bill?
Students whose parents do not have access to email are responsible for printing a PDF copy of their bill and mailing it to their parents.

5.  I just made a payment, but it is not on the bill. Why hasn't my payment been credited to my account?
The e-bill or Current Statement is a snapshot in time of the student billing account. It does not reflect changes to the account that occur after the current bill date. Any transactions to the account made after the current bill date will be reflected on the next month's e-bill. Payments made after the current bill date can also be reviewed by clicking "Payment History." Payments listed under Payment History that are not yet reflected on the Current Statement will be listed on the e-bill on the next bill date. The Student Receivables Office when provided with a Harvard ID can also confirm receipt of a payment. Contact them at 617-495-2739.

6.  When can I expect a new bill? When are payments due?
An email notification with a link to the bill will be sent to students and Authorized Payers according to the following schedule:

Bills Posted Online              Payments Due

02/14/2008                        02/29/2008
03/06/2008                        03/21/2008
04/10/2008                        04/25/2008
05/07/2008                        05/23/2008
06/12/2008                        06/27/2008

7.  I just made an e-payment in error. Can Harvard reverse or stop this payment?
In general, e-payments can be reversed on the same day that the payment was made by calling at the Student Receivables Office at 617-495-2739.

8.  I am an Authorized Payer and my password is not working. Can you look it up or reset it?
No, for security reasons the Student Receivables Office does not have access to your login information. To remedy a password problem, please contact your student to reset your password. After it is reset, you will receive an e-mail with your new password via the e-billing system.

Please note that when logging in and you are prompted for your old password, the system will actually be looking for the reset password that you will have just received by e-mail. You will then be prompted to change this password.

9.  My bank is not in the US; can I pay electronically?

No, unfortunately we can only receive e-payments from US banks.

10.  How can I pay my student bill?

E-Payments
E-payments are ACH payments made by clicking "Make Payment" on the Current Statement page of the Termbill Website and require entering the routing and account numbers of either a checking or savings account. E-payments can only be made from accounts in US banks.

Checks
Payments by check should be made payable to Harvard University and in US dollars. Checks made payable in US dollars but drawn on foreign banks may be subject to bank fees. We do not accept postdated checks. Please reference the Harvard ID number on the check. Payments can be forwarded to either the Student Billing Office in Cambridge or to our bank in Boston. To print a bill stub to enclose with your check, click on the "PDF" symbol on your Current Statement on the Termbill website (under "Account Tuition and Fees") and mail to one of the following addresses:

Harvard University
Student Receivables
953 Holyoke Center
1350 Massachusetts Ave
Cambridge, MA 02138

Harvard University
PO Box 414945
Boston, MA 02241-4945

Payments sent by express mail, with special handling orders, and/or correspondence should ALWAYS be sent to the address in Cambridge.

Wire Transfers
Payments sent by wire transfer should be forwarded to the following account. Please include your HUID and the name of the sender on all wires.

Bank Name: Bank of America
Bank ABA#: 026009593
Bank Address: 100 Federal Street
Boston, MA 02110
Bank Account Name: President & Fellows of Harvard College SRO
Bank Account #: 942926-3103
Swift Number: BOFAUS3N
Memo: Student Receivables Office (617) 495-4187
Identifier: Full name of student, student's HUID# and sender's name and address

Please note that though wires are subject to fees, neither Harvard University nor its bank charges for the receipt of wire transfers. International wires are subject to a fee from an intermediary bank between the sending and the receiving banks. Please check with your bank to determine what fees may apply to your wire transfer and be sure to adjust the amount of your transfer accordingly.

Harvard University does not accept credit card payments for student bills.

11.  Where can I find past bills/statements?
From the Current Statement of the e-bill, you can access previous bills by clicking on the drop down menu at "Select Action," ( on the right of the Current Statement), then click on "Statement History."

12.  Must I pay my bill in full? Are there any other payment options?
Harvard University requires that tuition and fees be paid in full prior to registering each term unless you enroll in the Monthly Payment Plan. The Monthly Payment Plan costs $35 per semester and allows you to register by paying your tuition and required fees in four monthly installments each semester. (Note: Students enrolled in the HSPH summer program are NOT eligible to participate in this plan. Special Students must receive permission from the Special Students Office to enroll in the Plan.) Students who are negligent in making their monthly payments during one term may not be permitted to use the Plan in subsequent terms. If you would like to enroll or cancel enrollment, please call (617) 495-2739 and a Student Receivables representative can help you.

13.  What happens if my payment is returned unpaid by my bank?
If a payment is returned by the bank, it is submitted for payment a second time. If after the second attempt the payment is returned again, then the student account is subject to a $50 returned check fee. If another payment is returned by the bank after two attempts to collect the funds, then the fee is increased to $75. Multiple returned payments may result in the University requiring future payments by certified or bank check.

14.  What are Anticipated Financial Aid Credits?
Anticipated financial aid is based on your financial aid award for the term, less any actual financial aid amounts already credited to your account. As actual financial aid is credited, the provisional anticipated aid is reduced. Anticipated aid may also be adjusted if your award changes or if you do not follow University or Federal policies. You are responsible for paying any amount due on your account that is not covered by ACTUAL credits.

15.  Do I have to pay for the Harvard Student Health Plan (Student Health Fee and Blue Cross Blue Shield) or can I waive it?

To find out if you qualify to waive the Harvard sponsored BCBS and/or the SHF, please consult the waiver website. All waivers must be completed online prior to the waiver deadlines (Fall term deadline: 9/30 and Spring term deadline: 2/28). In order to access the online waiver, you will need your Harvard ID number and HUPIN. Waivers for health insurace must be submitted for review every year. For more information about the requirements to waive health insurance, click here.

Family Insurance
Family insurance is also available at additional cost through the University. For information, contact Harvard University Health Services, Member Services department at (617) 495-2008.

16.  Whom can I contact if I have questions about my bill?
If you have questions about your bill, please call the originating department immediately.  The following list of frequently called numbers may be helpful. If you are unsure of the department, call the Student Receivables Office (617) 495-2739, and they will direct you to the appropriate office. You may also contact them by email at student_billing@harvard.edu.

Billing Offices
I.D. Card Office (617) 495-3322
Harvard Real Estate Services (617) 495-1612
Health Insurance (617) 495-2008
Student Loan Office (617) 495-3782
Parking Office (617) 495-3772
Pharmacy (617) 495-9182

Libraries
Cabot (617) 495-5355
Countway (617) 432-4536
Gutman (617) 495-3423
Hilles (617) 495-8728
Lamont (617) 495-2452
Littauer (617) 496-3495
Widener (617) 496-3015

17.  Where can I get a 1098T form?

To print your 1098T form, go to www.ECSI.NET/HARVARD1098T. Use your Harvard ID and PIN to login. Questions regarding the 1098T form, please contact ECSI at 1-888-549-3274.

18.  Where can I get a 1042S form?

For graduate students, please contact Tax Services at (617) 496-5224 regarding 1042S questions.