Managing Ambulatory Health Care:
A Program for Physicians in Community Health Centers
December 1–4, 2008

**Please Note**

 The following information is currently being updated. The program below reflects information from 2007 and is subject to change.

Register for 2008

Download the 2007 Brochure

Scholarships available!

Effectively Guide Your Health Center Through Times of Uncertainty and Change

More than 900 physicians have completed this continually updated program, consistently rating it excellent for its practicality in the clinical setting, sensitivity to the needs of community health center physicians, and timeliness.

This program has been developed with assistance and support from:

Overview

Community and migrant health centers face tremendous challenges with the increasing need for services, rising costs, declining government resources, and stiff competition for physicians and other clinicians. The challenges of the health care environment have put primary care physicians and their administrative leaders in critical positions, but physicians often have less substantial training and experience in management. Physicians must expand their knowledge of management concepts and understand their leadership role to effectively guide their health center through times of uncertainty and change.

Who Should Attend

This intensive four-day program is designed specifically for health center physicians who have undertaken significant managerial responsibilities, yet are unable to take time away from the organization to complete a degree program in public health or health administration.

What You Will Learn

You will learn specific management skills that are essential in the community health center environment:

Method of Instruction

The Harvard case method of instruction will be used to facilitate practical application of the concepts presented and to create a dynamic forum for the exchange of insights and experience between participants and faculty.

Participants should set aside approximately two hours daily to prepare for the next day’s discussions. The discussions are followed by class sessions addressing corresponding topics.

Special Benefit

Take advantage of this unique opportunity to network and tap the collective experience of physicians from across the country dealing with exactly the same challenges as you. Case method of instruction will be used to facilitate practical application of the concepts presented and to create a dynamic forum for the exchange of ideas, issues and challenges between participants and faculty.

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Program Directors

Paul Campbell, MPA, ScD
Lecturer on Management
Harvard School of Public Health
Deputy Director
International Health Systems Program
Co-Investigator, Harvard School of Public Health Center for Public Health Preparedness

In addition to his faculty responsibilities at the Harvard School of Public Health, Dr. Campbell has served as a consultant to many individual community health centers on both strategic planning and financial management issues. He has also co-authored two DHHS publications: Guidebook on Geriatric Program Development in Community and Migrant Health Centers and Physician Compensation: A Guidebook for Community and Migrant Health Centers. Dr. Campbell has organized workshops for the National Rural Health Association, the Ford Foundation, the World Bank, and the National Association of Community Health Centers.

Robert Hoch, MD, MPH
Instructor
Department of Health Policy and Management
Harvard School of Public Health
Vice President for Health Services
Harbor Health Services

In addition to his faculty responsibilities at the Harvard School of Public Health, Dr. Hoch is Vice President for Health Services at Harbor Health Services and Former Director of Pediatrics at Carney Hospital in Boston. Dr. Hoch has been active in community health center issues at local, state, and national levels. He has advised and written for the Department of Health and Human Services, served as a speaker and participated on national committees and the Board of Directors of the National Association of Community Health Centers, and initiated the New England regional forum for CHC medical directors through the New England Association of Community Health Centers. He has served as a consultant to health centers, managed care organizations, BPHC, AHRQ, and CDC on a variety of issues including: operations, personnel management, quality systems, compensation and leadership.

Program Faculty

Barry C. Dorn MD, FACS
Associate Director
Program for Health Care Negotiation and Conflict Resolution
Division of Public Health Practice
Harvard School of Public Health

Daniel R. Hawkins, Jr., BA
Senior Vice President
Division of Programs and Policy
National Association of Community Health Centers

David G. Javitch, PhD
Assistant Professor in Organizational Behavior
Department of Health Policy and Management
Harvard School of Public Health
Assistant Professor
Department of International Health
Boston University School of Public Health
President, Javitch Associates, Inc.

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Program Agenda

Monday, December 1, 2008
8:00 am Program Registration and Continental Breakfast
9:00 Program Introduction – Campbell, Hoch
10:30 Refreshment Break
11:00 Role of the Medical Director – Hoch
12:15 pm Lunch
1:15 Financial Management I – Campbell
2:30 Refreshment Break
2:45 Provider Scheduling – Hoch
4:00 Informal Reception at the Harvard School of Public Health
Tuesday, December 2, 2008
7:30 am Continental Breakfast
8:00 Discussion Groups
9:00 Financial Management II – Campbell
10:30 Refreshment Break
10:45 Compensation – Campbell, Hoch
12:00 pm Lunch
1:00 Leadership I: Changing Organizations – Javitch
2:30 Refreshment Break
2:45 Leadership II: SDI Workshop – Javitch
4:00 Sessions End
Wednesday, December 3, 2008
7:30 am Continental Breakfast
8:00 Discussion Groups
9:00 Financial Management III – Campbell
10:30 Refreshment Break
10:45 Clinical Operations – Hoch
12:15 pm Lunch
1:15 Skills and Methods of Health Care Negotiation and Conflict Resolution – Dorn
2:30 Refreshment Break
2:45 Skills and Methods of Health Care Negotiation and Conflict Resolution (Continued) – Dorn
4:15 Sessions End
5:00 Bus departs from the Colonnade for Evening Reception
5:30 Reception at Harvard Faculty Club
7:30 Return trip to the Colonnade Hotel
Thursday, December 4, 2008
7:30 am Continental Breakfast
8:00 Discussion Groups
9:00 Case Presentation and Discussion – Campbell, Hoch
10:45 Refreshment Break
11:00 TBA
12:15 pm Lunch
1:15 Community Health Centers and Public Policy – Hawkins
2:30 Program Closing and Evaluation – Hoch
3:30 Adjournment

Agenda is subject to change

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Continuing Education Credit

The Harvard School of Public Health is accredited by the Accreditation Council for Continuing Medical Education to sponsor continuing medical education for physicians. The Center for Continuing Professional Education designates this educational activity for a maximum of 21 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

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Program Check-In

On the first day, please check in at:

Harvard School of Public Health
Kresge Building
677 Huntington Avenue
Boston, Massachusetts 02115
617-384-8692

The program takes place at the Harvard School of Public Health, located in the heart of the Harvard Longwood Campus in Boston. Public transportation is also readily available to the city's many shopping districts, museums and restaurants. For directions, please visit: the Longwood Campus directions page.

Accommodations

Colonnade Hotel
120 Huntington Ave
Boston, MA 02116
617-424-7000
$199 single/double occupancy + 12.45% tax

A limited number of rooms have been reserved at this discounted rate until November 10, 2008. Reservations should be made at the time of confirmation. Please state the program name and the Harvard School of Public Health to receive the special rate.

The Colonnade Hotel is a 5-minute cab ride, approximately 1.4 miles from program location.

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What Participants Say

“Excellent course for future and existing clinical directors/administrators. [One] learns skills that are not acquired in medical school and residency… I wish I took this course two years ago.”

— Edward Chan, MD, MSD
Medical Site Director
Golden Valley Health Centers

“In today’s world, value for money and time is a extremely valuable commodity. This program emits value by providing a constructive and supportive learning environment. The chance to work and network with my peers in itself was worth the trip. You learn that you are not alone and there are no easy answers. I highly encourage anyone who is a Medical Director in a position of administration or has plans to advance to attend this course.”

— Scott Anders, MD
Chief Medical Officer
CareSouth Carolina

“Working in health centers as leaders requires more than I was taught in medical school. I felt this course gave me a great way to become a better leader.”

— Sunil D’Cunha, MD
Medical Director
Staywell Health Center

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Program Fee

$1,395 if payment received by September 5, 2008
$1,495 if payment received between September 6, 2008 and November 21, 2008
$1,595 if payment received after November 21, 2008

Program fee includes:

Please Note: This program typically reaches capacity rapidly. Please register early to ensure your place in this program.

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Scholarship Application

A limited number of partial scholarships are available. Scholarship application deadline is September 12, 2008. The letter must include the following information(you may also fill out this information and submit it online, in the registration form at the bottom of this page):

1. Your job duties.
2. How you expect the information provided in this program will benefit your organization.
3. Whether you work in a 330 funded health center.
4. Why you need financial assistance to attend this program.

The letter should be addressed to the Scholarship Committee and may be faxed to 617-384-8690 or mailed to Scholarship Committee, Center for Continuing Professional Education, Harvard School of Public Health, CCPE – Dept. A, 677 Huntington Avenue, Boston, MA 02115.

If you have any questions, please call 617-384-8692 or email contedu@hsph.harvard.edu.

In the event that there are more qualified applicants than scholarship funds can accommodate, preference will be given on the basis of the order in which they were received. Recipients of scholarships will be expected to pay their contribution to the enrollment fee within two weeks of scholarship notification. Failure to do so may result in forfeiture of the scholarship.

 

Payment Policy

Payment must be made in US funds and received in order to process your registration. Payment by credit card is strongly preferred (Visa, MasterCard, AmEx). If paying by check, please make check payable to Harvard School of Public Health-CCPE. Space is limited. Note: Please do not make non-refundable flight arrangements until you have received confirmation from us.

Substitution/Cancellation Policy

Substitutions may be made without additional charge. All requests for substitutions or cancellations must be made in writing and received by November 7, 2008. Cancellation on or before October 10, 2008 will be issued a refund less $150 administrative fee per person. Cancellations received between October 11, 2008 and November 7, 2008 will be issued a refund of 50%. After November 7, 2008, no refund will be issued. There will be no exceptions to this policy.

Ways to Register

  1. To register online simply check off the item below and click Register Now.
  2. Call 617-384-8692 and register over the phone. You may also call this number for any registration questions you may have.

 

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