Online Training

Introduction to the Root Cause Analysis Method

This online training is designed for public health practitioners, emergency management, academic researchers, healthcare workers and anyone that may work on challenging public health events and wishes to learn from those events.

Learning objectives:

  1. Describe critical incidents,
  2. Understand analysis of critical incidents,
  3. Describe challenges of critical incident analysis, and
  4. Understand the Root Cause Analysis method

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Peer Assessment Method of  Critical Incident Analysis

This online training is designed for public health practitioners, emergency management, academic researchers, healthcare workers and anyone that may work on challenging public health events and wishes to learn from those events.

Learning objectives:

  1. Describe critical incidents,
  2. Understand the Peer Assessment approach
  3. Identify the key tasks and timeline
  4. Have an awareness of the roles and responsibilities in a Peer Assessment.

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Using Peer Assessment and Root Cause Analysis to Assess and Improve Health System Emergency Response

This online training will discuss the challenges associated with addressing public health emergencies and how root cause analysis can improve organizational learning and public health system response to these emergencies. 

Learning objectives:

  1. Organize and conduct a peer assessment of a public health emergency response.
  2. Participate as a peer assessor
  3. Conduct a root cause analysis as part of a peer assessment process
  4. Conduct a root cause analysis of one’s own system response

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