Evaluation Toolkit for the Deployment of MRC Units during Flu Clinics and Other Public Health Activities

Despite substantial investments in public health preparedness, validated measures to ensure accountability and to enable systems improvement and the advancement of knowledge are lacking. The Office of the Civilian Volunteer Medical Reserve Corps (OCVMRC) partnered with the National Association of County and City Health Officials (NACCHO), Harvard School of Public Health and Georgetown University to develop a Toolkit that MRC units can use to assess the effectiveness of engaging volunteers in public health activities, specifically flu clinics.

Find Below the Toolkit and specific instructions and instruments to be downloaded.

Use this link to download the Complete Toolkit or select a specific section. Each section is briefly described below.

Why was this Toolkit developed?
IRB approval

What does this Toolkit contain?
Who should use this Toolkit and why?
How was the Toolkit validated?

When should an MRC unit use the Toolkit?
How long does it take to implement the Toolkit and get the results?

The three questionnaires

Volunteer Self Assessment Questionnaire
Barriers to Volunteering Questionnaire
LHD Staff Questionnaire on MRC Volunteers
How were the questionnaires developed?

Chapter Two. Instructions on how to implement the questionnaires

Step 1: Determining frequency of surveying
Step 2: Determining staffing and materials

Instructions for implementing the Volunteer Self Assessment Questionnaire
Instructions for implementing the Barriers to Volunteering Questionnaire
Instructions for implementing the LHD Staff Questionnaire on MRC Volunteers
Using incentives

Step 3: Facilitating data collection
Step 4: Making observations
Step 5: Conducting the hot wash
Step 6: Data entry and data analysis

Chapter Three. Using the Toolkit in the context of quality improvement

Overview
Action planning
Application to MRC deployment in flu clinics
Learning collaboratives

References
Acknowledgements
Questionnaires for downloading

Volunteer Self Assessment Questionnaire
Barriers to Volunteering Questionnaire
LHD Staff Questionnaire on MRC Volunteers

Appendix A. Sample narrative

Appendix B. Sample Feedback Report

For more information or questions, or if you plan to use these questionnaires, please contact Sarah Short at sshort@hsph.harvard.edu.