- BlackBerry users hit by eight-hour outage, CNN, December 23, 2009
- Blackberry users struggle with e-mail outage, Boston Globe, December 23, 2009
Want to share a Harvard School of Public Health web page with the world? Take a look at the new addition to our Sharing feature: Twitter.
How it works:
- Click on the ‘Share’ icon at the top-right of any page on the HSPH website.
- Then, click on the Twitter icon at the bottom right. This will direct you to your Twitter account with a preformatted title and shortened link to the page you’re tweeting.
- If you don’t have an existing Twitter account, you can sign up for one on the Twitter site.
It’s that easy. Utilizing Twitter will help our users share their favorite information from our site with their peers.
What is Twitter?
“Twitter is a free service that lets you keep in touch with people through the exchange of quick, frequent answers to one simple question: What’s happening?” — Twitter.com
For more information, check out the Twitter Frequently Asked Questions page.
On Monday, December 21st at 6pm the migration of the main HSPH Website was completed. Launching capabilities have been restored in the HSPH Publisher and publishing updates will appear immediately as before with no delay.
- New server is faster, more flexible, and has a larger storage capacity
- New server is virtualized and part of HSPH’s disaster recovery plan. In
case of an emergency, this will enable IT to fully restore the main web
server from our offsite DR location in a matter of hours.
A special thanks goes out to the HSPH Server Team, HSPH Web Team, and University
Information Systems for making this switch possible.
If you have any questions or concerns regarding this migration please email the HSPH Web Team at email@example.com.
On Monday, December 21 beginning at 3 pm, there will be a delay in publishing new content to the HSPH website (http://www.hsph.harvard.edu) for several hours. The Department of Information Technology is moving the website to new hardware and making necessary network changes in coordination with University Information Systems.
- The HSPH website will remain accessible for all users. Internal and external website visitors should not see any impact.
- All web applications will be fully accessible.
- The HSPH Publisher (CMS) will not allow publishing for 2-3 hours. Any content updated in the HSPH Publisher will be delayed for several hours and will require a relaunch once our work has been completed.
- Users with FTP accounts will likewise experience a delay in their content being updated.
- New server is faster, more flexible, and has a larger storage capacity
- New server is virtualized and part of HSPH’s disaster recovery plan. In case of an emergency, this will enable IT to fully restore the main web server from our offsite DR location in a matter of hours.
The HSPH Department of Information Technology welcomes new hire, Michael DeMarco. Michael will work as a senior user support specialist in our User Services Group and will provide helpdesk, desktop, classroom, and media services support to the community.
Michael is a graduate of Johnson State College in Vermont where he earned a bachelors of science degree in environmental science.
Prior to a brief contract assignment at Harvard Business School, Michael spent 3 years at the Liberty Hotel in Boston where he coordinated all aspects of information technology for a busy 300-room luxury hotel. His work included VOIP networking, wireless computing, audio-visual conference services, security systems, and hotel management computer systems.
Photo by Julie Lantz
Michael worked previously at IDX/General Electric Healthcare as a technical support specialist where he provided customer service support for hospital billing applications nationally. Working closely with network and server engineers, he worked through issues from problem notification to resolution.
Michael has significant experience training staff members on use of software as well as in managing complex technical projects.
Please join us in welcoming Michael to our technical staff and to the HSPH community!
Interesting fact: Michael was a NSCAA first team all-American in soccer playing soccer at both University of Vermont and Johnson State College. After graduation, he spent some time coaching soccer.
Adding to our winter recess work schedule, the IT Office will be upgrading the network and computer wiring in Kresge LL6 between the Christmas Holiday and New Years holiday.
Kresge LL6 is HSPH’s largest computer classroom. This upgrade will ensure that all machines have outstanding and reliable connections to the network.
Work will be lead by HSPH Network Manager Stephen Riccardi.
Photo by David Shelton, User Services Group
The FXB G12 and G13 classrooms will be renovated over the holiday recess. Work will begin just before recess on December 21, 2009 and continue through January 3, 2010.
The renovations will feature:
- New custom maple desks
- New easy-to-use room controls
- Upgraded microphones, speakers, and amps
- Upgraded wiring and AV matrix switch
- Addition of a document camera
- Fiber connection to the HSPH control room on the Kresge G-level
Early in 2010, we will reprogram our control room to accept audio, video and VGA (computer, laptop, document camera) feeds from FXB G11, G12, and G13. This will increase our quantity of potential course and event capture sites to nine. Existing capture locations are Kresge G1, G2, G3, 213, 502, and the Kresge courtyard.
FXB G11 was renovated in August 2009. New projectors and screens were already added to FXB G11 and G12 in August 2008.
Sarah Bearse, group leader for media services, will lead our renovation efforts.
The wiring shown above will be simplified and cleaned up.
Presenters will have a new document camera available. This is the same model that has been installed in Kresge 502 and FXB G11.
The new Health Policy and Management web site was successfully launched on Tuesday, November 24th. The entire site was renovated top-down in terms of content, design and site architecture. A custom departmental template was created in the HSPH Publisher along with a new and improved set of style sheets from the web team.
- Rotating banner images lead to articles featuring HPM Faculty.
- Fresh content across all pages vetted by a team of writers.
- The “Meet our Students” multimedia embedded on the home page is streamed using the flash video server.
- Professional photographs were taken of HPM faculty and students in the field and posted throughout the site.
Special thanks to Mindy Stamer, Hayden Rockson, and Sharon O’Brien from HPM!
For more information on this project, please contact Christopher Ternan, Webmaster.
Please visit the new site at:
We welcome your feedback.
The HSPH Department of Information Technology in collaboration with the Office of Human Resources is pleased to announce a new partnership with Year Up Boston. In February, HSPH will welcome a new user support assistant to our User Services group for a six month internship.
Year Up is a
one-year, intensive training program that provides urban young adults 18-24 with a unique combination of technical and professional skills, college credits, an educational stipend and corporate internship.
Deane Eastwood, Assistant IT Director; Cesar Mieses, Human Resources Officer, Office of Human Resources; and Raina Gaurishankar, Employment Manager, Office of Human Resources, recently visited the Year Up Office on Summer Street and were extremely impressed with both the program’s curriculum and successes.
We will post further information to this blog once the program launches in 2010.
President Obama visits Year Up Washington in June 2009, photo courtesy of Year Up
For more information about the program, please visit:
The HSPH Department of Information Technology welcomes new hire, Jeremy St. Marie. Jeremy will work as a user support specialist in our User Services Group and will provide helpdesk, desktop, classroom, and media services support to the community. Jeremy has spent the last three months at the HSPH Helpdesk as a temp employee and made an immediate impact as a valuable team member.
Jeremy is a graduate of Central Connecticut State University with a degree in industrial technology and networking technology.
Jeremy spent 4+ years at Central Connecticut State’s IT Office moving from student worker to full-time deployment leader for a number of large projects as a co-op. Central Connecticut State’s IT Office is a busy hub providing support to a population of more than 1,000 faculty and staff and over 12,000 students where Jeremy received hundreds of calls weekly during peek time periods. Jeremy has experience working in student computing laboratories as well as in the field resolving issues for faculty and staff.
Photo by Julie Lantz
Jeremy has extensive experience with PC/Windows environment, Dell hardware, and many types of software. He is Dell desktop and laptop certified as well as CompTIA A+ certified.
Please join us in welcoming Jeremy to our technical staff and to the HSPH community!
Prior to heading off to college, Jeremy worked for several years in a local grocery store bakery in Farmington, CT. In Jeremy’s free time, he continues to enjoy baking all types of desserts!