The HSPH Department of Information Technology welcomes new hire, Paul Katz. Paul will work as a user support specialist in our User Services Group and will provide helpdesk, desktop, classroom, and media services support to the community. He replaces Nate Varney who has been promoted to senior user support specialist.
Paul joins us from CRICO/RMF where he worked closely with the Harvard physician community as an IT support technician in a support environment that is similar to HSPH.
Photo by David Shelton
Paul is a graduate of Central Connecticut State University where he earned a bachelor of science in networking technology. While a student, Paul spent 2 years at Central Connecticut State’s IT Office, working as a support technician at their Help Desk. Central Connecticut State’s IT Office is a busy hub providing support to a population of more than 1,000 faculty and staff and over 12,000 students. Paul received hundreds of calls weekly during peek time periods. Paul has experience working in student computing laboratories as well as in the field resolving issues for faculty and staff.
We are excited about Paul’s technical and customer service skills. He’s Dell-certified and also brings considerable windows and PC-hardware and software experience to HSPH.
Please join us in welcoming Paul to our technical staff and to the HSPH community!
Interesting fact: Away from work, Paul greatly enjoys going to the gym and kickboxing.