The Department of Information Technology is pleased to open a new Help Desk at Landmark Center on Tuesday, November 2, 2010.
The new Help Desk may be found at Landmark East, 3rdFloor, Section 22, workstation 3 and is conveniently located next to the LM 3 Lobby and near the two 3rd floor conference rooms.
Hours are as follows:
Mondays: as emergencies/tickets arise
Tuesdays: 10 am to 1 pm
Wednesdays: 1 pm to 4 pm
Thursdays: 10 am to 1 pm
Fridays: as emergencies/tickets arise
The new location will allow User Services staff to do more work at Landmark (i.e., laptop repairs, PC setups, software installs) and will improve response time for issues and general computing questions.
The Landmark community should continue to call the main Help Desk line at 432-HELP. All phone calls and emails will continue to be routed through the main desk.
The Helpdesk is located behind Louise Bishop’s cubicle which is to the left of the LM 3 Lobby and behind the orange curved wall. Please look for the Helpdesk signs.
We would like to thank the Department of Nutrition for generously providing the work space.
If you have any questions on this new offering, please contact Christopher Cahill, User Services, 432-6272.