Monthly Archives: February 2011

Spring Computer Training Dates

We are pleased to offer a spring series of computer training courses this March, April, and May for HSPH faculty and staff.  The courses are offered free of charge and are conveniently located in Kresge Building computer laboratories.

We are offering a few new courses this spring based on feedback and interest from faculty and staff.  We have added Advanced Microsoft Excel 2007 to the spring training schedule due to the popularity of Intermediate Excel 2007.  There will also be two classes of Intermediate Excel offered.  Additionally, we have added Microsoft Visio 2007 training.  Visio is a program that allows you to draw diagrams, flow charts, and organizational charts.  It can be installed free of charge on Harvard-owned machines (and at a low cost on home computer) as part of the Microsoft Enterprise Agreement. Finally, we’ve added another 2-day course of Microsoft Access 2007 based on the popularity of the fall’s course, which was completely full.

Spring courses include:

  • New Features of Microsoft Office 2007 (multiple sessions)
  • Intermediate MS Excel 2007 (multiple sessions)
  • Advanced MS Excel 2007
  • Introduction MS Access 2007 (2-day course)
  • MS Visio 2007

Kresge LL10 training classroom
These courses are sponsored by the Information Technology Department and the Office of Human Resources. If you have further questions, please contact Deane Eastwood, Assistant IT Director, 432-3613.

New Staff Member: Erin B. Leveille

The HSPH Department of Information Technology welcomes new hire Erin B. Leveille. Erin will work as an Instructional Technologist in the Instructional Computing Facility. Erin replaces Amy Cohen who has left IT for the Office for Educational Programs and the position of director of educational technology.

Erin joins us from the Department of Economics at FAS where she worked for three years providing webmaster and computer support to the busiest and largest department of the College. Erin provided support and training on the use of Harvard’s iSites learning management system. She also provided support for more than 20 faculty members as part of a team, maintained the department’s website and staff wiki, produced a weekly newsletter, created promotional materials for the department, and provided general software and hardware troubleshooting to staff.

Erin has also spent time as a Service Desk Technician at Kennedy School of Government where she provided phone support for the community and routed calls to technical staff in the field.

erin.jpg

Photo by David Shelton

Erin is a graduate of Stonehill College where she earned a bachelor of arts in English and economics. She is currently a master of liberal arts (ALM) degree candidate in the visual arts program at Harvard Extension School.

In her new role as instructional technologist, Erin will contribute to many important processes and projects, including:

  • Supporting the HSPH Courseware (Harvard’s iSites)
  • Overseeing HSPH computer laboratory operation in all locations (Kresge LL19, Shattuck, Landmark)
  • Managing HSPH computer classroom operation (Kresge 209, 210, 213, LL10, and LL6)
  • Teaching training sessions to faculty and students on a variety of technologies including Cisco telepresence, video conferencing, web conferencing, Skype, and other software packages.
  • Working on special projects for the Department of Information Technology

We are very excited about Erin’s mix of technical, writing, and customer service skills. Please join us in welcoming Erin to our technical staff and to the HSPH community!

Interesting facts:
Away from work, Erin greatly enjoys various types of crafting, reading, cooking, baking, attending sports events and developing photography skills.

New IT Intern: Marleny Bojorguez

The HSPH Department of Information Technology welcomes full-time intern Marleny Bojorquez. Marleny will work in our User Services Group and will provide helpdesk, desktop, classroom, and media services support to the community through July 2011.

Marleny is a Year Up Boston intern and the the Department’s third intern from Year Up.  At Year Up, she successfully completed their outstanding computer technician curriculum which included training in MS Office, desktop imaging, virus scanning, and troubleshooting computer hardware.
marleny.jpg

Photo by David Shelton

Marleny joins fellow Year-Up intern Marc Narcisse who will be extending his internship for three months to help the Department of Information Technology complete the Smith Street move.

Please join us in welcoming Marleny to our technical staff and to the HSPH community!

Courseware/iSite Training Sessions

We will be holding two iSites trainings sessions for course administrators, faculty and teaching assistants.  The dates and times are:

  • Tuesday, February 15, 2011, 2:00 pm to 3:00 pm, Kresge 209
  • Wednesday, February 23, 2011, 10 am to 11 am, Kresge 209

The training session will cover:

  • how to login and administer the course site,
  • an introduction to topic box types and how to edit them (examples of topic box types include announcements, course documents, text areas and images), and
  • how to modify the layout of the course site through design view. 

Limited seating is available. 
Please RSVP to Michael DeMarco at mdemarco@hsph.harvard.edu to reserve a spot in a training session.

iSites brief outage on February 2, 2011

iSites service was interrupted briefly on Wednesday, February 2, 2011 from approximately 3:00 pm to 3:45 pm due to a network issue connecting to database servers on the central campus.  The issue was resolved quickly and iSites is fully functioning.

If you are still experiencing any issues with iSites, please contact the HSPH Helpdesk at 432-HELP.