Winter Break Phone Support

The Department of Information Technology will be providing limited phone support hours to assist the community with computer issues during the winter break.

Phone support hours are as follows:

Friday, December 23rd: closed
Monday, December 26th: closed
Tuesday, December 27th: 10 am to 1 pm
Wednesday, December 28th: 10 am to 1 pm
Thursday, December 29th: 10 am to 1 pm
Friday, December 30th: 10 am to 1 pm
Monday, January 2rd: closed

Emergency phone number:
617-520-4774
(617-520-HSPH)

Walk-in service will not be available from December 23rd through January 2nd. The Helpdesk will reopen for walk-in service on Tuesday, January 3rd at 8:00 am.

Please note that all core systems (e.g., email, network, web servers, server rooms) are monitored throughout the break by the IT staff. These systems are monitored 24/7/365.

We wish everyone a happy and safe holiday break and look forward to working with you in 2012.

Thank you,
HSPH Department of Information Technology
617-432-HELP