Monthly Archives: May 2012

Upcoming Email System Maintenance

This Thursday night, May 31st, HUIT will be performing normal system maintenance to the Icemail Microsoft Exchange/Outlook system.

This Sunday, June 3rd, HUIT will be performing an infrastructure upgrade that will also affect the Icemail Microsoft Exchange/Outlook system.

Please see below for the scheduling and impact:

The maintenance window will last from 11:30pm to 1:30am on Thursday night, 5/31/12.

The maintenance window will last from 2:00am to 10:00am on Sunday 6/3/12. 

During both maintenance windows, the following services will have one or two small outages:
(You can continue to work, but may have brief pauses while services restart)

  • The HUIT  Microsoft Exchange/Outlook 2010 system – this includes connectivity from iPhone and Blackberry devices
  • **Blackberry users may experience connectivity issues on Sunday 6/3/12 for the duration of the maintenance window**

**This only affects the portion of our user community that has already been migrated to Outlook**

Thank You,
HSPH IT Department

Last Call: Outlook 2010 training

The final Outlook 2010 quick start training sessions for the email migration project will be held on:

Tuesday, May 29

  • 9:00 am to 12:00 pm or
  • 1:00 pm to 4:00 pm

All training sessions are held in Kresge LL6 and taught by our training partner, New Horizons of Boston.

Please contact the Helpdesk at 432-HELP or to sign up for a session.


Our Harvard Hero

Congratulations to Sarah Bearse, HSPH Leadership Studio Technical Manager, for being recognized by the University in the Harvard Heroes Program.  With many outstanding candidates from all over the University, only 49 individuals from more than 12,000 Harvard staff were selected as Harvard Heroes in 2012.


On June 5th, Sarah and her invited guests (family, friends, and colleagues) will attend a celebration for 2012 Harvard Heroes in Sanders Theater hosted by President Faust with a reception in the Harvard Faculty Club.

Sarah received the news from our HR Partner Elissa Chambers and Robin Herman, Director of the Forum at HSPH