HSPH Website Issue Resolved

At 12:25 pm, the HSPH main website began throwing errors messages and was taken off-line.  An interim web page containing links to key unaffected services (Outlook, GMAIL, myHSPH, iSites) was put online shortly after the outage began.

At 3:20 pm, all services were successfully restored.

While we are still researching issue thoroughly, it currently points to an issue with Rackspace’s cloud database service.  Rackspace is HSPH hosting vendor.

If you are a web publisher at HSPH and notice anything awry, please contact the HSPH web team at webteam@hsph.harvard.edu.

We apologize for the inconvenience that this outage caused.