Winter Recess Support Hours

The Department of Information Technology will be providing limited phone support hours to assist the community with computer issues during the winter break.

Phone support hours are as follows:

  • Tuesday, December 24th: closed
  • Wednesday, December 25th: closed
  • Thursday, December 26th:  10 am to 1 pm
  • Friday, December 27th: 10 am to 1 pm
  • Monday, December 30th:  10 am to 1 pm
  • Tuesday, December 31st: 10 am to 1 pm
  • Wednesday, January 1st: closed

Emergency Phone Number

  • 617-520-4774 (617-520-HSPH)

Walk-in service will not be available from December 24th through January 1st.

The Helpdesk will reopen for walk-in service on Thursday, January 2nd at 8:00 am.

Please note that all core systems (e.g., email, network, web servers, server rooms) are monitored throughout the break by the IT staff.  These systems are monitored 24/7/365.

We wish everyone a happy and safe holiday break and look forward to working with you in 2014.

Thank you,
HSPH Department of Information Technology