RCN Network Outage Impacting Huntington Avenue and Tremont Street Locations

UPDATE, 7/11/2014, 11:30 AM: RCN reports that the network will be repaired by 6 pm.

UPDATE, 7/11/2014, 8:00 AM: RCN remains down and HSPH sites below do not have network connectivity.

The Department of Information Technology and Operations are working with affected offices on temporary relocations and other work-arounds.  Please contact the HSPH Helpdesk at 432-HELP for more information.

7/10/2014
A major fiber cut in South Boston is causing a widespread network outage for RCN customers at Harvard.

We have lost network connectivity to our locations at:

  • 708 Huntington Avenue
  • 718 Huntington Avenue and
  • 1633-1639 Tremont Street

RCN is stating that it will be after 5PM before service will be restored.