UPDATE, 7/11/2014, 11:30 AM: RCN reports that the network will be repaired by 6 pm.
UPDATE, 7/11/2014, 8:00 AM: RCN remains down and HSPH sites below do not have network connectivity.
The Department of Information Technology and Operations are working with affected offices on temporary relocations and other work-arounds. Please contact the HSPH Helpdesk at 432-HELP for more information.
A major fiber cut in South Boston is causing a widespread network outage for RCN customers at Harvard.
We have lost network connectivity to our locations at:
- 708 Huntington Avenue
- 718 Huntington Avenue and
- 1633-1639 Tremont Street
RCN is stating that it will be after 5PM before service will be restored.