Author Archives: Christopher Cahill

HSPH IT is now supporting Apple OS X Mavericks 10.9.2 for all HSPH-owned Apple computers

To All HSPH Mac Users,

The Department of Information Technology is now supporting Apple OS X Mavericks 10.9.2 for all HSPH-owned Apple computers.  Mavericks contains improvements to the stability, compatibility and security of your Mac.  Unlike other OS releases, Mavericks is free and will eventually become Apple’s only supported OS.

The upgrade process differs based upon whether your computer is a desktop or an encrypted laptop and what OS version you are currently running:

  • Apple OS X 10.9 or Apple 10.9.1 desktops
    Please use your Mac’s automatic update system.
  • All other OS X desktops
    Please contact the Helpdesk at 432-HELP to arrange for an upgrade.
  • All encrypted laptops
    Please contact the Helpdesk at 432-HELP to arrange for an upgrade.  Please do not attempt to update the operating system yourself as a faulty upgrade could result in data loss.

For more information on how to check your current OS and for information on updating Apple operating systems, please see our web page at:

http://www.hsph.harvard.edu/information-technology/desktop-computing/information-for-new-apple-os-mavericks-10-9-2/

If you have any questions, please contact the Helpdesk at 617-432-HELP or email helpdesk@hsph.harvard.edu