Update, 4/27/2015, 7 pm: This issue has been resolved and access to resource accounts has been restored.
We have been informed by Harvard University IT (HUIT) staff in Cambridge that due to an issue with the university Office 365 (email/calendar) system that occurred over the weekend, you may be unable to access one or more of your resource accounts (e.g., a shared departmental account, or a conference room account).
If this is the case, please email our Helpdesk at email@example.com or call us at 617-432-4357, so we can rectify the problem with your system access.
We apologize for the inconvenience this problem has caused.
We are writing to inform everyone that as part of the University’s new Microsoft Office365 Email, Calendar and Collaboration system there will be periodic updates sent via email from Microsoft directly to your inbox.
One such email is currently circulating regarding the “Clutter” feature that Microsoft is offering as part of Office365. We want everyone to know that the email is legitimate. Clutter is a new service that will teach your inbox to remove bulk and unwanted email. For more information please go to:
Please contact the IT Department Helpdesk if you require more information.
We have successfully upgraded nearly 2000 email accounts to Office 365 from February 12, 2015 to March 19, 2015.
The following groups are scheduled this week:
- Tuesday 3/24: Genetics and Complex Diseases
- Wednesday 3/25: Environmental and Occupational Medicine and Epidemiology Program (EOME) —originally scheduled for 2/26
- Thursday 3/26: Biostatistics
After March 26, 2015 and after a final audit of the old email system, we will schedule an additional day(s) to upgrade any remaining accounts.
If you have not been migrated, please contact firstname.lastname@example.org.
We would like to thank everyone in the community for their flexibility and cooperation during this major project.
We are pleased to welcome two new additions to the Department of Information Technology, Chi Mo and TJ Porter. Both Chi Mo and TJ are Northeastern University students and will be working for 6 months full-time as co-ops at HSPH as part of their degree program. This is TJ’s second co-op assignment at Harvard Chan.
They replace Chris Doherty and Deion Barawid, who completed their assignments with great success.
Chi Mo, Northeastern co-op
Chi Mo is a candidate for a bachelor of science in information science and will graduate from Northeastern in May 2017. This is Chi’s first internship as part of the co-op program. Before starting at Northeastern, Chi taught English in her native China at various schools and institutions.
Chi enjoys traveling and plays the piano.
She will be working the 10:00 AM – 6:00 PM shift.
TJ Porter is a candidate for a bachelor of science in business administration and will graduate from Northeastern in May 2016. In addition to his Harvard Chan co-op assignments, TJ was previously a co-op at New England Baptist Hospital.
TJ Porter, Northeastern co-op
For you gamers, he is a published contributor to Alienware as an arena writer! He is also a referee and scorekeeper for the Hudson Youth DekHockey League.
He will be working the 8:00 AM – 4:00 PM shift.
Please join us in welcoming Chi and welcoming TJ back to the Harvard School of Public Health!
UPDATE, 2/24/2015: At 1:05 pm, the HSPH website become inaccessible due to a database issue related to the move. The issue was resolved at 1:50 pm and access to the site was fully restored.
UPDATE, 2/23/2015: The move was successful and all services are operating normally.
On next Monday evening, we will move the School’s website to new servers. We do not anticipate any downtime for the public website in this move. However, the move will necessitate a short WordPress dashboard lockout for site administrators. Websites will not be editable until the move is complete.
When will it start?
Monday, February 23rd at 7 PM
How long with it take?
Approximately 3 hours
What is changing?
The web and database servers that support the School homepage website will be moved from our current servers to Amazon Web Services (AWS).
Why are we switching servers?
Our move to Amazon Web Services enhances our ability to support high traffic loads and further optimize for greater availability. It also aligns us with a larger University initiative to cloud infrastructure.
Do I need to do anything?
We will test thoroughly after the move, but we ask that each publisher run through their website on Tuesday morning to ensure expected functionality.
If you have any questions or concerns, please contact: email@example.com.
The Harvard Chan Web Team will be offering WordPress training in the Kresge LL6 computer laboratory on the following dates:
- February 24, 11:30 am
- March 26, 11:30 am
The training will cover many of the basic WordPress features, including how to edit pages, add images, and configure menus. It will be hands-on in a computer lab, so you can maximize your learning as you follow along.
No need to register, simply join us in the computer lab for an informative session!
For more training sessions and announcements, please check out http://hsph.me/wp.
UPDATE: All updates were successful and systems are fully operational.
On Sunday, February 15th, we will be performing our normal monthly system maintenance to all servers and network gear. Note: Our normal Thursday window has been moved to Sunday to accommodate the academic calendar.
The maintenance window will last from 7PM to 1AM.
There will be several brief, 5 minute, network outages between 7:00PM and 9:00PM for Landmark Center:
– Network and Internet access from inside SPH Landmark, will be interrupted
The following services will have one or two small outages:
(You can continue to work, but may have brief pauses while services restart)
- File and Print services
- ICF File services
- ICF Print services
- Powerfaids and NetPartner
- Virtual desktop system (VDI)
- Accellion File Transfer service
The following services will be unavailable from 7PM – 10:30 pm:
The following services will be unaffected during the maintenance window:
- Web Server (main www.hsph.harvard.edu site)
- ALICE Development/Testing systems
- HUIT ICEmail (Outlook) system
- Office 365
Please contact our Helpdesk at (617)432-4357 or email firstname.lastname@example.org for any questions or concerns you may have regarding this information.
Upcoming maintenance dates:
- 3/15/2015 – Moved to Sunday, to accommodate Academic Calendar
- 5/17/2015 – Moved to Sunday, to accommodate Academic Calendar
The email upgrades to Office 365 for the Department of Social and Behavioral Sciences scheduled for Tuesday, February 10 have been postponed to Thursday, February 12 due to inclement weather.
In addition, the upgrades scheduled for Thursday, February 12 will be rescheduled for another day. These include Center for Population and Development Studies, Harvard Humanitarian Initiative, and Harvard Program on Humanitarian Policy and Conflict Research. We hope to have a new date later this week.
We are pleased to announce that Kevin Wnek has returned to the department of information technology as our manager of web and application development. Kevin will oversee the web team and student information systems (SIS) team which has been merged into one larger group.
Kevin Wnek returns to HSPH as manager of web and application development. His team can be found at Landmark Center.
Kevin previously worked at Harvard T.H. Chan School of Public Health for seven years as a web and application developer, earning several promotions along the way. In 2012, he left for a position at Thomson Reuters/NASDAQ as a web and streaming developer.
Kevin is a graduate of Northeastern University, where he earned a bachelors degree in mechanical engineering. While at Harvard, Kevin took advantage of the tuition assistance program, and earned a masters degree in management from Harvard Extension School in 2014.
Please join us in welcoming Kevin back to the Harvard T.H. Chan School of Public Health!
Shawn DeAntonio joined the Media and Educational Technology Services (METS) team in late 2014 as our senior audio-visual systems engineer. Shawn replaces Sarah Bearse, who left the METS team in late January for a position at Google.
Shawn DeAntonio, our new senior audio-visual engineer
Shawn will be working on designing, building and supporting audio/video technology for the School. He comes to us after more then a decade with Rule Broadcast Systems, a local AV design/build company, where he was director of integration services.
While Shawn is new to this role at Harvard Chan School of Public Health, he has worked on projects at the school for years, including the Leadership Studio and the Distance Teaching and Learning Room in the lower level of the Kresge Building.
Shawn’s first project was updating the audio-visual in our largest computer laboratory, Kresge LL6. Kresge LL6 reopened on January 26th.
Please join us in welcoming Shawn to the Harvard T.H. Chan School of Public Health