UPDATE: All updates were successful and systems are fully operational.
On Sunday, February 15th, we will be performing our normal monthly system maintenance to all servers and network gear. Note: Our normal Thursday window has been moved to Sunday to accommodate the academic calendar.
The maintenance window will last from 7PM to 1AM.
There will be several brief, 5 minute, network outages between 7:00PM and 9:00PM for Landmark Center:
– Network and Internet access from inside SPH Landmark, will be interrupted
The following services will have one or two small outages:
(You can continue to work, but may have brief pauses while services restart)
- File and Print services
- ICF File services
- ICF Print services
- Powerfaids and NetPartner
- Virtual desktop system (VDI)
- Accellion File Transfer service
The following services will be unavailable from 7PM – 10:30 pm:
The following services will be unaffected during the maintenance window:
- Web Server (main www.hsph.harvard.edu site)
- ALICE Development/Testing systems
- HUIT ICEmail (Outlook) system
- Office 365
Please contact our Helpdesk at (617)432-4357 or email firstname.lastname@example.org for any questions or concerns you may have regarding this information.
Upcoming maintenance dates:
- 3/15/2015 – Moved to Sunday, to accommodate Academic Calendar
- 5/17/2015 – Moved to Sunday, to accommodate Academic Calendar
The email upgrades to Office 365 for the Department of Social and Behavioral Sciences scheduled for Tuesday, February 10 have been postponed to Thursday, February 12 due to inclement weather.
In addition, the upgrades scheduled for Thursday, February 12 will be rescheduled for another day. These include Center for Population and Development Studies, Harvard Humanitarian Initiative, and Harvard Program on Humanitarian Policy and Conflict Research. We hope to have a new date later this week.
We are pleased to announce that Kevin Wnek has returned to the department of information technology as our manager of web and application development. Kevin will oversee the web team and student information systems (SIS) team which has been merged into one larger group.
Kevin Wnek returns to HSPH as manager of web and application development. His team can be found at Landmark Center.
Kevin previously worked at Harvard T.H. Chan School of Public Health for seven years as a web and application developer, earning several promotions along the way. In 2012, he left for a position at Thomson Reuters/NASDAQ as a web and streaming developer.
Kevin is a graduate of Northeastern University, where he earned a bachelors degree in mechanical engineering. While at Harvard, Kevin took advantage of the tuition assistance program, and earned a masters degree in management from Harvard Extension School in 2014.
Please join us in welcoming Kevin back to the Harvard T.H. Chan School of Public Health!
Shawn DeAntonio joined the Media and Educational Technology Services (METS) team in late 2014 as our senior audio-visual systems engineer. Shawn replaces Sarah Bearse, who left the METS team in late January for a position at Google.
Shawn DeAntonio, our new senior audio-visual engineer
Shawn will be working on designing, building and supporting audio/video technology for the School. He comes to us after more then a decade with Rule Broadcast Systems, a local AV design/build company, where he was director of integration services.
While Shawn is new to this role at Harvard Chan School of Public Health, he has worked on projects at the school for years, including the Leadership Studio and the Distance Teaching and Learning Room in the lower level of the Kresge Building.
Shawn’s first project was updating the audio-visual in our largest computer laboratory, Kresge LL6. Kresge LL6 reopened on January 26th.
Please join us in welcoming Shawn to the Harvard T.H. Chan School of Public Health
Update: Upgrade was not completed due to vendor issue. Another date will be scheduled.
The network and server teams will be upgrading our network firewalls on February 10, 2015 between 7 pm and 8 pm.
There is no expected impact to the community.
Update, 4:50 PM: The Netstorage has been resolved.
There is currently an issue with uploading files back to the server from Netstorage.
Downloading files via Netstorage is functioning properly.
Server administrators are working with our vendor to fix the issue.
We are pleased to announce that FXB G11 has opened for the spring and summer semesters as a computer laboratory with seating for 38 students. Each seat is equipped with a laptop, hardwired network connection, and the full suite of software available in any computer laboratory. A laser printer has been added to the room.
The room is available both as a computer classroom and for general student use between scheduled classes.
This room replaces Kresge 213 which has gone offline for renovations along with Kresge 201, 210, and 212. This is the first of a two phase complete renovation & redesign of all the second floor classroom space in Kresge building.
This morning, beginning at approximately 8:30 am, there was a power issue in a network closet that caused a network interruption to select locations in Building 1, Building 2, and 1643 Tremont Street.
The issue was resolved in all locations by 9:40 am.
Early this morning beginning at approximately 2:30 am, the HSPH main website began experiencing intermittent outages. Our vendor had scheduled an overnight maintenance window to upgrade our cloud database solution. The upgrade both took longer than expected and had a greater impact than expected.
As of 8:10 am, the issue was resolved. All websites are fully operational.
In February and March, all faculty and staff email accounts will be upgraded to Microsoft Office 365 as part of a broader University-wide project.
The upgrade schedule has been released and may be found on the email website. This site also contains FAQs about Office 365 and the upgrade process.
The Department of Information Technology is scheduling meetings with administrators and other key departmental personnel to answer any questions and verify staff listings.