Author Archives: Deane Eastwood - IT

HSPH Publisher Upgrades

The HSPH Web Team has made enhancements to the HSPH Publisher to make it easier, faster, and more web standards compliant.

File Manager
Every new image that is uploaded through the file manager will use the new “Image Use” tool. This will automatically resize the image you choose to the specified type. Resizing will only occur if your original image is larger than the option you select. The file manager will not resize an image to a larger size so the image will not stretch.


The options available are; Thumbnail, Small, Medium, and Large. An example of these sizes cane be seen by clicking the “Examples” link next to the dropdown menu within the File Manager.

Content Manager
The content editor window has been updated and streamlined to load faster, perform better, and simplify its use.


The new features include:

  1. Twice as fast as previous versions
  2. The toolbar has been condensed to 1 row. (The superfluous icons have been removed.)
  3. The editor now automatically cleans up pasting from Microsoft Word. You can now paste directly into the editor window without using the old “Paste from Word” icon, which has been removed due to this new feature. Firefox users, please note you will need to either use either keyboard commands or the Edit dropdown for copy/cut/paste.
  4. The “Table” icon now encompasses all of the table editing actions. To insert a new table, just click the icon itself. To modify properties of a table, use the down arrow to expand the extended table options.
  5. Links require a “Title” and Images require a “Description” to comply with accessability requirement and improve searchability through Google and other search engines.
  6. The “Image Use” tool has been streamlined to the most widely used options.

The HSPH Web Team believes these improvements will make publishing your web sites faster and easier. If you have any questions or concerns please contact us at

Energy Efficiency Improvement in Computer Lab

The Operation’s Office has outfitted HSPH’s largest student computing laboratory with new LED lights replacing the traditional bulbs.  According to HSPH’s energy and utilities’ manager Danny Beaudoin, the new lights will provide an annual cost savings of $884.

(46) 35 Watt MR-16 track lights = 1,610 Watts
(46) 6 Watt LED MR-16 track lights = 276 Watts

Annual Savings:
1,334 Watts * 4,732 hours/yr = 6,312 kWh/yr = $884 per year!
In addition to cost savings, the LED lights provide outstanding and more direct task lighting for student work.

Laptop Disk Encryption

Beginning in late-October, the Information Technology Department will begin an important project to provide full disk encryption for all Harvard-owned
laptops using McAfee Endpoint Encryption.

Full disk encryption is an important step in protecting confidential information and has now been mandated by Harvard University. Disk encryption provides valuable data protection for laptops that are lost or stolen.

There will be no charge to encrypt your laptop.
Laptop_Security.jpgWe ask that all laptop owners fill out the brief form located

Christopher Cahill, our desktop group leader, will be contacting department administrators and individual users in the coming weeks to schedule
the disk encryption. We are required to complete work by December 31, 2009. We have developed an FAQ about the product. It may be found at:

For more information on new University security policies or the product, please visit:

Computer Downtime on Thursday, October 15

On Thursday night, October 15th, we will be performing our normal monthly system maintenance to all servers and network equipment.  The downtime window will last from 7:00PM – 1:00AM.

The following services will have one or two outages to enhance security from 8PM – 1AM:
(You will need to save your work and logout)
(The outage should last only ½ hour, but we reserve the entire window in case of unforseen issues)

  • Novell S: Drive
  • ENVHLTH3 server Shared drives

The following services will have one or two small outages:
(You can continue to work, but may have brief pauses while services restart)

  • GroupWise Full Client and IMAP Clients
  • Novell File and Print services (P: drives)
  • NetStorage
  • ICF File and Print services
  • Powerfaids and NetPartner- Web Server (main site)
  • GroupWise WebAccess – NOTE – The new GroupWise WebAccess may require you to relogin, but you will not lose any work you have in a compose window.
    This new version of GroupWise WebAccess has many new features, including an auto-save feature
    that is integrated with the “work-in-progress” folder.

The following services will not be affected:

  • HPCC system
  • HSPH Unix server
  • Network connectivity for all of SPH. This includes connectivity to non-HSPH Web sites.
  • Network connectivity for SPH 1
  • Network connectivity for SPH 2
  • Network connectivity for FXB
  • Network connectivity for Landmark Center
  • Network connectivity for Offsite Locations
  • HSPH Wireless Network System

All Future Planned Down times are Thursday nights from 7 PM to 1 AM on the
following dates:

  • 11/12/2009
  • 12/10/2009
  • 1/14/2010
  • 2/11/2010
  • 3/11/2010
  • 4/15/2010
  • 5/13/2010
  • 6/10/2010

Phishing for Usernames and Passwords

Occasionally, an email message phishing for information finds its way through our spam filter.  Today, some users saw a message from a seemingly legitimate .edu address that read:

Your mailbox has exceeded the storage limit which is 20GB as set by your administrator,you are currently running on 20.9GB, you may not be able to send or receive new mail until you re-validate your mailbox. To re-validate your mailbox  please click the link below:

Raubicheck, Prof. Walter F
System Administrato

Another recent email said:

To ensure quick, responsive e-mail services, it is necessary to establish limits on the amount of e-mail each user may store on the system. The
volume of e-mail you are storing on the Central e-mail system is now exceeding your normal space allocation. To request for more storage
space on your webmail account, simply click here

Please note that the HSPH Helpdesk will never ask someone in the HSPH community for username and password information for any HSPH server or service via email.

Any messages received that are phishing for information should be deleted.  Protect your accounts!

Further reading on phishing:

MS Office 2007 upgrade in Kresge 209

On Friday, October 9, 2009, the IT Office upgraded the computer laboratory in Kresge 209 to MS Office 2007 to accommodate training courses scheduled for the fall and into the spring.

MS Office 2007 is also available in Kresge LL10. 

Other laboratories including Shattuck House, Landmark Center, Kresge LL17, Kresge LL6, and Kresge 213 will remain using an older version of MS Office.

At the end of the academic year in June 2010, all computer laboratories will be upgraded to MS Office 2007.

Kresge 209 contains 24 computers and an instructor station.

Kresge G1 audience microphones replaced

On August 21, 2009, the HSPH IT Office completed renovations to the audience microphone system in our largest auditorium, Snyder Auditorium (Kresge G1).

The new Senheisser system will allow for much easier conversation during classes and events.

Kresge G1
New audience microphones can be found at every other seat in Snyder Auditorium, Kresge G1

The units are PUSH TO TALK and up to 15 “delegate” units will activate at any given time. Each delegate unit has a speaker that transmits active microphones.

Sennheiser closeup
A close-up of new units.  Pushing the red button activates your microphone.

The podium has a “Chairman’s Unit” that allows for universal muting.

Work was completed over the summer in-house by Sarah Bearse, Audio Visual Systems Engineer and Stephen Riccardi, Network Manager.

Visit Kresge G1 and try the new units.

Virus Warning: New York Times

There are a number of viruses/malware items that have been recently distributed via legitimate websites such as the New York Times through rogue advertisements.

If you are asked to purchase virus scanning software online through popup windows, please disregard the requests.  These are not legitimate anti-virus products.

Please contact the HSPH Helpdesk at 432-HELP for further information on this issue or on how to protect your computing environment with McAfee products provided by HSPH.

Read more:

New Staff Member: Nathan Varney

The HSPH Department of Information Technology welcomes new hire, Nathan Varney.  Nathan will work as a user support specialist in our User Services Group and will provide helpdesk, desktop, classroom, and media services support to the community.

Nathan is a graduate of University of South Florida with a degree in electrical engineering. 

Nathan VarneyNathan spent 3 years at USF Academic Computing facility providing computer support to faculty and students.  The USF Academic Computing Facility is a busy hub providing support to a population of more than 44,000 faculty, staff and students and receives thousands of calls weekly during peek time periods.  Nathan has extensive experience with PC/Windows environment and many types of software.  He provided support to faculty and students on USF’s courseware powered by Blackboard/WebCT.

Nathan also spent time working at Ch2M Hill in Orlando providing support for on-line meetings as well as audio-visual support for conference rooms and other venues.

Please join us in welcoming Nathan to our technical staff and to the HSPH community!

New Staff Member: Julie Lantz

The HSPH Department of Information Technology welcomes new hire, Julie Lantz.  Julie will work as a user support specialist in our User Services Group and will provide helpdesk, desktop, classroom, and media services support to the community.

Julie is a graduate of Salisbury State University with a degree in biology. She spent five years at Johns Hopkins University School of Medicine as a senior laboratory technician before turning her attention to information technology, music, and media services.  She spent two years at the Peabody Conservatory of Music, also at Johns Hopkins, as the computing center manager.

More recently, Julie lived and worked on the west coast as a computer/audio-visual technician for the Bay Area Video coalition ( in San Francisco.

BAVC is a “nonprofit media arts center that was founded in 1976 by a coalition of media makers and activists who wanted to find alternative, civic-minded applications for a new technology – PortaPak video. Their continuing mission is to inspire social change by enabling the sharing of diverse stories through art, education and technology.”

In addition to her work at BAVC, Julie freelanced for Good Film Works ( and the Women’s Audio Mission (  At Good Film Works, she worked on sound and video editing for corporate and nonprofit videos.  At Women’s Audio Mission, she helped train other women and youth in the use of audio technology.

Julie has earned certificates in web design from Maryland Institute of Art and in sound recording from City University of San Francisco.

Please join us in welcoming Julie to our technical staff and to the HSPH community!