Author Archives: David Marshall - Web Team

WordPress Training Scheduled for November 22nd

wordpress-logo-stacked-rgbThe HSPH web team has a great WordPress training session coming up to help you answer all your website questions.

November 22nd at 10:00 AM
Kresge 209

If you want to brush up on your WordPress skills or just need to learn how to edit your site, this session is for you.

The training will cover many of the basic WordPress features, including how to edit pages, add images, and configure menus. It will be hands-on in a computer lab, so you can maximize your learning as you follow along.

For more training sessions and announcements, please check out

Paperless User Account Forms

Attention Account Administrators

Submitting user account requests has gotten a whole lot easier with the launch of electronic user account forms.

Why paperless?

Paperless forms streamline the user account process. Just log in to the site, choose your task, and fill out the form. That’s pretty much it. No need to hand-deliver anything to IT.

Paperless forms also decrease the environmental impact of our day to day operations.

Do I have to wait until the user’s first day to submit the form?

Not at all. In fact we encourage submitting the form up to 30 days in advance!

Once you complete the form the user receives a temporary login to choose their HSPH username. They can do so from any computer with an internet connection. After that, their account should be ready in a few days.

What are the steps to make a new account?

New User Accout Steps

  1. Log in and fill out the new account form
  2. You will receive an email, with a temporary login, to forward to the new user
  3. The user utilizes the temporary login to pick a HSPH login from a dropdown list of 4-5 and accept the user terms.
  4. An Origin ticket is created with the complete information in your name. and an email confirmation is sent to you with all details of the request.


PIN Login Technical Issues [UPDATE]

PIN is currently experiencing technical issues. Cambridge is currently aware of this and is working on fixing it right now.

Services that are currently being affected are:

  • HSPH Publisher
  • Course Evaluations
  • Administrative Forms (ID Request, Employee Departure, etc.)
  • Certain iSites
Services that are NOT affected are:
  • myHSPH Portal
  • HSPH Website
  • Harvie

We will keep you updated. Thank you for your patience.


PIN Services has confirmed they have fixed the issue with one of their servers and all of our services should be restored.

PIN Login Issues?

Having problems logging into PIN? It is likely your cookies. It will only take a few quick steps to resolve.

Solution 1

  • Verify you are using the first 8-digits on your Harvard ID. If not, try again.
  • If this does not work, continue.

Solution 2

  • Go to the Google Clearing Cookies Instructions Page
  • Pick your browser.
  • Next, locate your version under “Clearing your cookies.” Follow those instructions to remove cookies.
  • *You will only need to do this once.

Why did this happen?
We recently upgraded our PIN-enabled applications to the newest version of Harvard PIN. This has caused a conflict with cookies from the previous system.

If you experience any further issues, please contact the helpdesk at 2-HELP or

Need a short link? Try

We are proud to announce the lauch of a new link shortener service specifically for the HSPH community and its website. This service is called

We can now offer you a way create very short links that point to longer links. A basic example is redirects you to


What is a link shortener?

Wikipedia defines it as:

…a technique on the World Wide Web in which a Uniform Resource Locator (URL aka link) may be made substantially shorter in length and still direct to the required page. This is achieved by using an HTTP Redirect on a domain name that is short, which links to the web page that has a long URL.

Who else uses link shorteners?

  • Harvard Gazette –
  • Twitter –
  • Google –
  • New York Times –

Why would I use over other free services?

  1. Safe Links and Browsing – When your readers see a or links it is hard to tell whether the website they will be redirected to is going to be a reputable one. Since only allows links your readers can feel safe when clicking on your short links.
  2. Long Term Use and Support – At any time Twitter and Google can choose to discontinue this service and if you are using theirs then your short links are gone. Since is run by the Information Technology Department we can ensure length of the service and can address issues related to it more quickly.

How do I shorten my links?

All you need to do is head over to and paste in any link to get your short link. For more information please visit the terms of use page.