Update, Saturday, 9/12/2015: The upgrade was successful and all systems are fully functional. Sunday’s maintenance window is now unnecessary and has been cancelled.
The Department of Information Technology is writing to inform you of a system outage scheduled for the ALICE and myHarvardChan Student Information System (SIS) that will start Saturday, September 12th at 9:00am and end Sunday, September 13th at 5:00pm.
During this maintenance window, we will install vendor-supplied software updates to our SIS. Continued updates allow us to keep features, functionality and security up to date. The following systems are affected:
- *myHarvardChan portal
- ALICE Self Service for Students and Faculty
- Internet Native Banner (Administrative users)
You will still be able to access unaffected services such as email, course sites, the School Events calendar, NetStorage, and more by visiting the current portal address:
If we complete the work sooner than anticipated, we will notify all users when the systems are again available.
We appreciate your patience during this very important upgrade process.
If you have any questions or concerns, please contact the Student Information Systems group at email@example.com.