The training will cover many of the basic WordPress features, including how to edit pages, add images, and configure menus. It will be hands-on in a computer lab, so you can maximize your learning as you follow along.
The Department of Information Technology is writing to inform you of a system outage scheduled for the ALICE and myHarvardChan Student Information System (SIS) that will start Saturday, October 10th at 9:00am and end Monday, October 12th at 5:00pm.
During this maintenance window, we will install vendor-supplied software updates to our SIS. Continued updates allow us to keep features, functionality and security up to date.
The following systems are affected:
ALICE Self Service for Students and Faculty
Internet Native Banner (Administrative users)
You will still be able to access unaffected services such as email, course sites, the School Events calendar, NetStorage, and more by visiting the current portal address: http://myharvardchan.sph.harvard.edu.
If we complete the work sooner than anticipated, we will notify all users when the systems are again available. We appreciate your patience during this very important upgrade process.
Part of the School’s 90 Smith Street location have been impacted by a network hardware outage. Technicians from HUIT Networking are currently working to restore full network connectivity to affected users.
On Thursday, July 16, we will be performing our normal monthly system maintenance to all servers and network gear. The maintenance window will last from 7PM to 1AM.
The following services will have one or two small outages: (You can continue to work, but may have brief pauses while services restart)
– File and Print services
– ICF File services
– ICF Print services
– Powerfaids and NetPartner
– Accellion File Transfer service
There will be a single, 15 minute outage between 7:00PM and 1:00AM to the Virtual Desktop System:
– ICF Physical machines and ICF VDI/Virtual Desktop System
– Staff VDI/Virtual Desktop System
The following services will be unavailable from 7pm – 10:30pm:
– myHarvardChan Portal
The following services will be unaffected during the maintenance window:
– Web Server (main www.hsph.harvard.edu site)
– HUIT ICEmail/O365 (Outlook) system
– ALICE Development/Testing systems
Please contact our I/T Helpdesk at (617)432-4357 or email email@example.com for any questions or concerns you may have regarding this information.
Upcoming maintenance dates:
8/16/2015 – Moved to Sunday, to accommodate Academic Calendar
Update, 4/27/2015, 7 pm: This issue has been resolved and access to resource accounts has been restored.
We have been informed by Harvard University IT (HUIT) staff in Cambridge that due to an issue with the university Office 365 (email/calendar) system that occurred over the weekend, you may be unable to access one or more of your resource accounts (e.g., a shared departmental account, or a conference room account).
If this is the case, please email our Helpdesk at firstname.lastname@example.org or call us at 617-432-4357, so we can rectify the problem with your system access.
We apologize for the inconvenience this problem has caused.
We are writing to inform everyone that as part of the University’s new Microsoft Office365 Email, Calendar and Collaboration system there will be periodic updates sent via email from Microsoft directly to your inbox.
One such email is currently circulating regarding the “Clutter” feature that Microsoft is offering as part of Office365. We want everyone to know that the email is legitimate. Clutter is a new service that will teach your inbox to remove bulk and unwanted email. For more information please go to: