Category Archives: Faculty Computing

Computer System Maintenance on August 15, 2010

On Sunday night, August 15th, we will perform our normal system maintenance to all servers and network equipment.  We are moving the time from the previously scheduled time of Thursday, August 12 to avoid a conflict with the end of the summer 2 session.

The maintenance window will last from 5:00 PM til 12:00 AM.

All future planned maintenance times are Thursday nights from 7PM to 1AM on the following dates:

  • 9/16/2010
  • 10/14/2010
  • 11/11/2010
  • 12/16/2010

HSPH participating in telepresence pilot

HSPH Information Technology is pleased to announce that HSPH is participating with other Harvard faculties and Harvard-affiliated hospitals in a new telepresence pilot that utilizes bandwith of the Internet 2 for high-end video conferencing.

HSPH has installed a Cisco telepresence 500 machine in the Instructional Computing Facility conference room (Kresge LL19) that can communicate with other similarly equipped locations around the world.  Initial meetings with offices in Cambridge on the main campus have been impressive.

Cisco TelePresence systems “combine life-like, ultra-high-definition video (1080p), quality audio, a specially designed environment, and interactive elements to create the feeling of being in person with meeting participants in remote locations. This simple, easy-to-use solution allows you and other participants to communicate naturally and effectively.”

If you have potential uses for this new device, please contact Taso Markatos, Chief for Information Technology with potential uses (i.e., research projects with other universities that may have telepresence units).

For further information, please visit:

Student Computing Laboratories

On Saturday afternoon, July 10, an intense rain storm caused some water damage at HSPH, primarily on the ground floor and lower level of the Kresge building.  The water caused minor damage to the main student computing laboratory in Kresge LL19.

As of 8 am on Monday morning, all student computing laboratories are currently open for business. 
The Kresge LL19 lab has 25 computers currently available. We will bring the rest back online today. There will be work crews in LL19 throughout the day. 

For quieter computing, we suggest that students use:

  • Kresge 209
  • Kresge 210 or
  • Kresge LL10

Thank you for your patience as we get the labs operating back at full capacity.
———————-
A copy of the email sent to community from Operations on Sunday:
Sunday, July 11, 2010

To: HSPH
From: Operations

On Saturday afternoon, July 10, an intense rain storm caused some water damage at HSPH, primarily on the ground floor and lower level of the Kresge building. The School remains open.

Eleven workstations in the Student Computing Facility (LL19) have been taken offline for repair. The remaining 31 are available, as well as the workstations in the other computing facilities on the Lower Level and in Kresge 209. There also has been damage to rugs and walls in the Kresge G1 and G2 classrooms, offices on the ground level, and in the adjacent corridors. Occupants may occupy the spaces, including classrooms, this Monday (excluding affected student workstations).

Crews are working to remove moisture and to make repairs. On Monday, Environmental Health and Engineering will conduct a moisture survey, with a focus on preventing and removing potential mold.

We thank you for your patience.

Computer Labs Updated

We have completed our summer reimaging of all computer laboratories.  The new image include an upgrade of Microsoft Office to Microsoft Office 2007.  We have also added Microsoft Project 2007 and Microsoft Visio 2007 as well as updated many software packages.

Finally, the image was slimmed down considerably and now loads considerably faster.  User Services technicians Nate Varney and Jeremey St. Marie did outstanding work to speed up the machines.

The following rooms were updated:

  • Kresge 209
  • Kresge 210
  • Kresge 213
  • Kresge LL19
  • Kresge LL10
  • Kresge LL6
  • Shattuck House
  • Landmark Center
  • All classroom instructor machines

MS Office 2007 upgrades in all computer laboratories and classrooms

On Wednesday, June 28, 2010, the IT Office completed upgrades to Microsoft Office 2007 in all computer laboratories and classrooms. 
Locations include:

  • Kresge LL6, LL10, LL19, 209, 210, 213
  • All classrooms in Kresge and FXB Center
  • Landmark Center
  • Shattuck House

Training courses on new features of MS Office 2007 will be offered in the summer and fall.

Upgrade to MS Office 2007!

MS Office 2007 upgrades are available to the community free of charge on all Harvard-owned machines as part of the University’s Enterprise Microsoft agreement.  Contact the HSPH Helpdesk at 432-HELP for further information.  Copies are also available at a large discount for personal purchase. We are currently testing MS Office 2010 and have tentative plans to roll that out to all locations at the end of the 2010-2011 academic year.

Adobe Captivate Training

There are still three seats remaining in next Tuesday’s Adobe Captivate training.

The session will be held on Tuesday, June 22 from 9 am to 4 pm in Kresge 209.

In the course, you will use Adobe Captivate to:

  • Record a software demonstration and simulation
  • Create a quiz
  • Organize presentations
  • Publish presentations

To register, please visit our spring computer training registration form.

More information:

What’s New in iSites for Summer 2010

The Icommons Group has successfully launched its June release of iSites. We are excited about some of the new features including an enhanced search feature.

icommons.jpg

iSites is used at HSPH for our learning management system (LMS) and powers all course websites at HSPH.

We also utilize iSites for community building websites for administrative and research purposes.  Examples include the Office of Human Resources internal site or a faculty member’s laboratory site that includes external collaborators.

Complete information including screenshots on enhancements may be found at:
What’s New in iSites for Summer 2010

Space Available in Intermediate Powerpoint Training on Wednesday

There is space remaining in this week’s and next week’s Intermediate Powerpoint 2007 training. All courses in our Office 2007 spring series have been very well received.

The courses will be held:
Part I: Wednesday, June 16, 9 am to noon, Kresge 209
Part II: Wednesday, June 23, 9 am to noon, Kresge 209

To register, please visit:
https://webapps.sph.harvard.edu/internal/computer-training/

See also:
Up To speed with Powerpoint 2007, Microsoft

Last Call for Laptop Encryption

Laptop_Security.jpg

For the past 6 months, the User Services staff have been encrypting HSPH-owned Windows laptops in order to meet the new university security mandates.

For the final phase of this process, we are asking any faculty and staff who still have not had their laptops encrypted to contact us directly to set up an encryption appointment.

If you could please email us at helpdesk@hsph.harvard.edu with the most convenient
days
for us to encrypt your laptop, we will get back to you with a confirmed time.  Since the encryption takes 24 hours, any laptops brought in on a Friday will be kept until Monday. If your laptop has already been encrypted, you do not need to reply.

Please feel free to contact the Helpdesk at 432-HELP if you have any questions.

Thank you and have a great day!

Related resources:

New HSPH password policy to go into effect in June

In response to the guidelines put forth by the University in
the Harvard Enterprise Information Security Policy
and the findings of
a recent IT Governance audit by Harvard Risk Management and Audit Services, HSPH
must change our current password policy to meet the new requirements.
In early June, the HSPH Department of Information Technology will begin
mandating complex passwords for all HSPH systems.
HSPHpassword.png

  • Each user will be required to
    reset their password to comply with new standards by June 30, 2010. 
     
  • Additionally, we will be rolling out a
    new service that will allow you to reset your password 24-7-365 without having
    to call the HSPH Helpdesk.  To set up this self-service system, each user will
    be required to establish three security challenge questions.  
     

Beginning the first week of June, we will roll out the new requirements
department by department in an attempt to minimize the impact and enhance user
support.   Each department administrator
will be notified of when the requirements will go into place for their
department.  It should take users no longer than 5 minutes to make the required
changes. 
 

For complete information on secure
passwords and screenshots outlining the process, please visit our internal document on secure passwords (PIN protected).