Category Archives: Faculty Computing

Student Computing Laboratories

On Saturday afternoon, July 10, an intense rain storm caused some water damage at HSPH, primarily on the ground floor and lower level of the Kresge building.  The water caused minor damage to the main student computing laboratory in Kresge LL19.

As of 8 am on Monday morning, all student computing laboratories are currently open for business. 
The Kresge LL19 lab has 25 computers currently available. We will bring the rest back online today. There will be work crews in LL19 throughout the day. 

For quieter computing, we suggest that students use:

  • Kresge 209
  • Kresge 210 or
  • Kresge LL10

Thank you for your patience as we get the labs operating back at full capacity.
———————-
A copy of the email sent to community from Operations on Sunday:
Sunday, July 11, 2010

To: HSPH
From: Operations

On Saturday afternoon, July 10, an intense rain storm caused some water damage at HSPH, primarily on the ground floor and lower level of the Kresge building. The School remains open.

Eleven workstations in the Student Computing Facility (LL19) have been taken offline for repair. The remaining 31 are available, as well as the workstations in the other computing facilities on the Lower Level and in Kresge 209. There also has been damage to rugs and walls in the Kresge G1 and G2 classrooms, offices on the ground level, and in the adjacent corridors. Occupants may occupy the spaces, including classrooms, this Monday (excluding affected student workstations).

Crews are working to remove moisture and to make repairs. On Monday, Environmental Health and Engineering will conduct a moisture survey, with a focus on preventing and removing potential mold.

We thank you for your patience.

Computer Labs Updated

We have completed our summer reimaging of all computer laboratories.  The new image include an upgrade of Microsoft Office to Microsoft Office 2007.  We have also added Microsoft Project 2007 and Microsoft Visio 2007 as well as updated many software packages.

Finally, the image was slimmed down considerably and now loads considerably faster.  User Services technicians Nate Varney and Jeremey St. Marie did outstanding work to speed up the machines.

The following rooms were updated:

  • Kresge 209
  • Kresge 210
  • Kresge 213
  • Kresge LL19
  • Kresge LL10
  • Kresge LL6
  • Shattuck House
  • Landmark Center
  • All classroom instructor machines

MS Office 2007 upgrades in all computer laboratories and classrooms

On Wednesday, June 28, 2010, the IT Office completed upgrades to Microsoft Office 2007 in all computer laboratories and classrooms. 
Locations include:

  • Kresge LL6, LL10, LL19, 209, 210, 213
  • All classrooms in Kresge and FXB Center
  • Landmark Center
  • Shattuck House

Training courses on new features of MS Office 2007 will be offered in the summer and fall.

Upgrade to MS Office 2007!

MS Office 2007 upgrades are available to the community free of charge on all Harvard-owned machines as part of the University’s Enterprise Microsoft agreement.  Contact the HSPH Helpdesk at 432-HELP for further information.  Copies are also available at a large discount for personal purchase. We are currently testing MS Office 2010 and have tentative plans to roll that out to all locations at the end of the 2010-2011 academic year.

Adobe Captivate Training

There are still three seats remaining in next Tuesday’s Adobe Captivate training.

The session will be held on Tuesday, June 22 from 9 am to 4 pm in Kresge 209.

In the course, you will use Adobe Captivate to:

  • Record a software demonstration and simulation
  • Create a quiz
  • Organize presentations
  • Publish presentations

To register, please visit our spring computer training registration form.

More information:

What’s New in iSites for Summer 2010

The Icommons Group has successfully launched its June release of iSites. We are excited about some of the new features including an enhanced search feature.

icommons.jpg

iSites is used at HSPH for our learning management system (LMS) and powers all course websites at HSPH.

We also utilize iSites for community building websites for administrative and research purposes.  Examples include the Office of Human Resources internal site or a faculty member’s laboratory site that includes external collaborators.

Complete information including screenshots on enhancements may be found at:
What’s New in iSites for Summer 2010

Space Available in Intermediate Powerpoint Training on Wednesday

There is space remaining in this week’s and next week’s Intermediate Powerpoint 2007 training. All courses in our Office 2007 spring series have been very well received.

The courses will be held:
Part I: Wednesday, June 16, 9 am to noon, Kresge 209
Part II: Wednesday, June 23, 9 am to noon, Kresge 209

To register, please visit:
https://webapps.sph.harvard.edu/internal/computer-training/

See also:
Up To speed with Powerpoint 2007, Microsoft

Last Call for Laptop Encryption

Laptop_Security.jpg

For the past 6 months, the User Services staff have been encrypting HSPH-owned Windows laptops in order to meet the new university security mandates.

For the final phase of this process, we are asking any faculty and staff who still have not had their laptops encrypted to contact us directly to set up an encryption appointment.

If you could please email us at helpdesk@hsph.harvard.edu with the most convenient
days
for us to encrypt your laptop, we will get back to you with a confirmed time.  Since the encryption takes 24 hours, any laptops brought in on a Friday will be kept until Monday. If your laptop has already been encrypted, you do not need to reply.

Please feel free to contact the Helpdesk at 432-HELP if you have any questions.

Thank you and have a great day!

Related resources:

New HSPH password policy to go into effect in June

In response to the guidelines put forth by the University in
the Harvard Enterprise Information Security Policy
and the findings of
a recent IT Governance audit by Harvard Risk Management and Audit Services, HSPH
must change our current password policy to meet the new requirements.
In early June, the HSPH Department of Information Technology will begin
mandating complex passwords for all HSPH systems.
HSPHpassword.png

  • Each user will be required to
    reset their password to comply with new standards by June 30, 2010. 
     
  • Additionally, we will be rolling out a
    new service that will allow you to reset your password 24-7-365 without having
    to call the HSPH Helpdesk.  To set up this self-service system, each user will
    be required to establish three security challenge questions.  
     

Beginning the first week of June, we will roll out the new requirements
department by department in an attempt to minimize the impact and enhance user
support.   Each department administrator
will be notified of when the requirements will go into place for their
department.  It should take users no longer than 5 minutes to make the required
changes. 
 

For complete information on secure
passwords and screenshots outlining the process, please visit our internal document on secure passwords (PIN protected).

New Dell Models Available: More Computer at the Same Price!

dell-jpg.jpgThe current Dell Latitude desktop models E6400 (14” model) and the E6500 (15” model) have reached their end-of-life and have recently sold out.

Dell has replaced them with 2 upgraded models with the new Intel i5 Processors.  The new models include not only upgraded processing speed, but also have enhanced video and wireless cards.  Best of all, there will be no increase in pricing.  They are at the same price point as the E6400 and E6500.

These new models are the:

  • Latitude E6410 14” Screen, Intel Core i5-520m/2.4Ghz Processor
  • Latitude E5410 15” Screen, Intel Core i5-520m/2.4Ghz Processor

These models are available now on the Harvard/Dell website.

The systems will still ship with Windows XP.  We are testing Windows 7 and are not supporting it at this time. To view the current models, please go to www.computers.harvard.edu and click on the Dell Department login.

Creating a Dell Premier Account:

  1. Visit computers.harvard.edu site to establish a Dell Premier Account
  2. Click onI have not yet established my Harvard Premier Page account with Dell” if you do not already have a Dell Premier Account.
  3. Click on the HSPH link “Harvard School of Public Health (SPH) – SHOPPER STATUS
  4. Fill out the form to establish an account
  5. Success!
  6. Visit http://premier.dell.com to view available models, create e-quotes and start shopping!If you need “purchaser privileges,” please contact your department administrator.  A purchaser is a departmental representative who can approve equotes.

Please contact the Helpdesk at 617-432-4357 if you need more information or assistance.

Related resources:

Custom Training Courses

New HorizonsThe HSPH Information Technology Department has received a number of requests from the community for custom training courses for their office or group. We are pleased to be able to assist in coordinating these training sessions with our training partner, New Horizons of Boston.

Classes will be held onsite in one of our computer classrooms (Kresge LL10, Kresge 209).  All classes are taught by professional trainers and incude course materials.

For pricing information on custom courses, please visit our internal site at:

Examples of course that have been arranged include:

  • Training a group 10 people from a research project on MS Project 2007
  • Training an entire office on New Features of MS Office 2007

Some groups have found that having their entire office learning new software in one sitting has led to better adoption of the new technology.