This morning from 9:12 am, the HSPH website stopped responding due to an issue with our web application firewall. The web and server team quickly resolved the issue with our cloud vendors restoring access to the site by 9:32 am.
At 1:23 pm, there were additional related issues at our cloud hosting provider. These were resolved at approximately 6:00 pm.
We apologize for any inconvenience caused by these outages.
Shinaider Zizi began his internship on October, 21, 2014. He will be working 10 hours each week. Shinaider Zizi is part of a program at Roxbury Community College (RCC). Zizi is a candidate for an associate degree in Information System Tech (IST) with an anticipated graduation date of May 2015.
Shinaider Zizi outside of Harvard University School of Public Health
Zizi will be working
Tuesday, Thursday from 10:00 AM to 2:00 PM
Friday From 10:00 AM to 12:00 PM.
Please join us in welcoming Zizi to the Harvard School of Public Health!
Joseph Monterio began working as an intern on October 2 and will be working 12 hours each week as part of his program at Roxbury Community College (RCC). He is a candidate for an associate of science degree in information system technology with an anticipated graduation date of May 2015.
Joseph Montiero, Roxbury Community College Intern
Joseph will be working Tuesday, Thursday and Friday from 1:00 PM to 5:00 PM.
In addition to providing video production expertise in the HSPH Leadership Studio or distance learning studios, the Media and Educational Technology Services (METS) team, occasionally takes to the road for video shoots.
Kevin Brunswick, educational video specialist and Erin Chadwick, production assistant from Emerson College, recently visited the Harvard Faculty Club to shoot an interview with Dr. Faleh Mohamed Hussain Ali, Assistant Secretary General for Policy Affairs in Qatar.
UPDATE, 12:07 am: network/firewall issue has been resolved. All services, email and VPN, are fully functioning. All mail messages that were backed up in the queue have been delivered.
UPDATE, 5:10 pm: the network/firewall issue also impacts VPN access. VPN is not currently available.
UPDATE, 5:06 pm: the issue has been identified as a major network/firewall issue on the Cambridge campus. Outlook Web Access is now available. Outlook full client remains unavailable. External mail delivery is delayed.
Email Issue, 4:30 pm: There is currently a widespread Outlook email issue impacting the HSPH community.
HSPH Department of Information Technology is in contact with Harvard University Information Technology, and we are working on the issue.
We will update this message as soon as we have more information.
Do you have technology questions and don’t know who to ask? Have you ever wondered who all these “IT” folks are and how they can help you? Do you like free stuff? If you answered yes to any of these questions, you’re in luck!
The HSPH Information Technology department is hosting a Tech Day on:
September 25th from 12:30 to 2 in the Kresge Cafeteria Atrium
We’ll be showing off the latest tech from tablets to video conferencing, hosting mini-talks, and raffling away prizes.
Come join us, meet the team, and have a great time.
Dell — representatives from Dell will have the latest laptop, tablets and other machines available through the Harvard contract.
Harvard TPC — representatives from Harvard’s Technology Product Center will have the latest Apple products available through the Harvard contract.
Office 365 — User Services Team will demonstrate Office 365, a cloud-based email that HSPH will be migrating to in 2015.
WordPress — the HSPH web team will demonstrate and explain the School’s site-wide responsive design on a variety of devices.
Canvas — Media and Educational Technology Services (METS) will demonstrate Canvas, the learning management system that HSPH and Harvard are rolling out over the next year.
MediaSite — METS will demonstrate MediaSite, HSPH’s new course capture system that was launched in September 2014.
BlueJeans – BlueJeans video conferencing will host a remote session to demonstrate their video conferencing bridging service.
Virtual Desktops – The server team will be demonstrating our new virtual desktop, which will allow you to work on the same desktop from anywhere…
We will offer quick 10 minute tours of the two new distance learning studios in Kresge LL and the HSPH server room.
Hundreds of people stopped by a previous tech day to view new products and services.
Mini-talks (15 minute Q&A talks in Kresge 110):
Apple support: What do we offer?
Personal security (HRCI, Encryption, Privacy, and Virus Protection)