Category Archives: IT Staff News

Congratulations to Amy and Deane!

The HSPH Department of Information Technology offers congratulations to the two new Harvard graduates on our staff.

After three years of hard work, Amy Cohen, Manager of Instructional Computing, has graduated from Harvard ‘s Graduate School of Education with an Master of Education (Ed.M) degree.  Her specialized degree program focused on curriculum development for adults learning statistics and data analysis.

Also after three years of hard work, Deane Eastwood, Assistant IT Director, has graduated from Harvard’s Extension School with a Master of Liberal Arts in Extension Studies with a concentration in management and operations.  Coursework included courses in human resources, organizational behavior, finance, accounting, and general management studies.

amy-deane.jpg
Amy and Deane wait for the procession to begin into Harvard yard.

Amy and Deane join Fred Sheahan, who graduated in 2009 with a Ed.M in Technology, Innovation, and Education, as IT staff members who have recently taken advantage of Harvard’s tuition assistance program (TAP) to receive their master’s degree.

We are also very pleased that a high percentage of IT staff members are currently taking advantage of TAP and are enrolled in courses for both professional and personal development.

Staff members have recently enrolled in a wide variety of courses including JAVA programming,  web application development, development communications, financial accounting, marketing, principles of finance, technical writing, and theoretical physics.

New IT Staff Member: Tom Gatton

The HSPH Department of Information Technology welcomes new hire, Tom Gatton.  Tom will work on our server team as an administrator filling the vacancy left by Andy Ross.  Andy is now the school’s security manager.

Tom is a graduate of Bentley College where he earned a bachelors of science in computer information systems. He is currently pursuing an ALM in information technology from Harvard University Extension School.

Tom is transferring from Harvard’s Graduate School of Arts and Sciences where he has worked since 2006.  His work included maintaining a number of web, application and database servers.  Tom worked with GSAS leadership and consultants on launching the new GSAS website.  He has considerable experience with server security and resource planning.  Prior to his work at GSAS, Tom spent 5 years at Harvard’s University Information Systems where he was a desktop and network support technician.

tom_gatton.jpg

Photo by David Shelton

We are excited by Tom’s mix of desktop, web, and server skills. He is a A+ certified desktop technician and currently seeking Microsoft server certification.
Please join us in welcoming Tom to our technical staff and to the HSPH community!

Interesting fact:  In his time away from work, Tom is an avid photographer as well as a musician. 

New Staff Member: Patrick Creedon

The HSPH Department of Information Technology welcomes new hire, Patrick Creedon.  Patrick will work as a user support specialist in our User Services Group and will provide helpdesk, desktop, classroom, and media services support to the community.

Patrick is a graduate of Emerson College where he earned a bachelors of arts degree in television video. Patrick is transferring from Harvard’s Radcliffe Institute for Advanced Study where he has worked since 2008.  His work included coordinating Radcliffe’s meeting spaces, managing events, and working with AV vendors on room repairs.  He has significant AV troubleshooting expertise in a classroom and auditorium setting.

patrick.jpg

Photo by David Shelton

Patrick worked previously at Boston University overseeing their “Experience Room.”  The Boston University Experience is “a unique and compelling multimedia presentation that showcases the University’s long—standing tradition of academic excellence and leadership for social change. This state-of-the-art facility is one of a kind-no other university or
college has such a facility.”  The Experience Room was used for both admissions and for special events.

Patrick also completed several internships in the television industry at WBZ TV/CBS 4 Boston.

Please join us in welcoming Patrick to our technical staff and to the HSPH community!

Interesting fact:  Patrick works part-time at the Apple Store in Hingham MA as a Mac Specialist.  We are very excited to have a Mac expert on staff.

New IT Intern: Kianna Perry

The HSPH Department of Information Technology welcomes full-time intern, Kianna Perry. Kianna will work in our User Services
Group and will provide helpdesk, desktop, classroom, and media services support to the community through July 2010.

Kianna is a Year-Up Boston intern.  At Year Up, she successfully completed their outstanding computer technician curriculum which included training in MS Office, desktop imaging, virus scanning, and troubleshooting computer hardware.

Kianna has quickly become a valuable team member closing helpdesk tickets, recording classes, and working on a number of projects including assisting in planning of our HSPH Technology Day on March 16, 2010.

kianna.jpg

Photo by David Shelton

Please join us in welcoming Kianna to our technical staff and to the HSPH community!

New IT Coop: Nicholas Wong

The HSPH Department of Information Technology welcomes full-time coop, Nicholas Wong. Nick will work in our User Services Group and will provide helpdesk, desktop, classroom, and media services support to the community.  

Nick is a current junior at Northeastern University where he is studying business managementHis interest in information technology was sparked by a course in information systems management.

nick.jpg.jpg

Photo by David Shelton

Please join us in welcoming Nick to our technical staff and to the HSPH community!

Interesting fact: Last spring in his previous coop assignment, Nick worked at Chinatown’s Kwong Kow chinese school as a teacher’s assistant.  He worked with students after school on homework assignments, language studies, and other activities.  Nick is fluent in Cantonese.

New IT Coop: Joseph Devito

The HSPH Department of Information Technology welcomes full-time coop, Joseph Devito.  Joe will work in our User Services Group and will provide helpdesk, desktop, classroom, and media services support to the community.

Joe is a current senior at Wentworth Institute of Technology where he is studying computer network and information systems.

JoeDevito.jpg

Photo by Julie Lantz

Joe is no stranger to HSPH.  He has worked several summers in both the Department of Information Technology and the Operations Office.  Most recently in the fall, he worked part-time in the afternoons at the Helpdesk from 3 pm to 6 pm.

Please join us in welcoming Joe to our full-time staff!

Interesting fact:  Joe has worked on many renovation projects with the Operations Office including the renovation of the Human Resources Offices on Kresge 5th floor.

New Staff Member: Mike DeMarco

The HSPH Department of Information Technology welcomes new hire, Michael DeMarco.  Michael will work as a senior user support specialist in our User Services Group and will provide helpdesk, desktop, classroom, and media services support to the community.

Michael is a graduate of Johnson State College in Vermont where he earned a bachelors of science degree in environmental science.

Prior to a brief contract assignment at Harvard Business School, Michael spent 3 years at the Liberty Hotel in Boston where he coordinated all aspects of information technology for a busy 300-room luxury hotel.  His work included VOIP networking, wireless computing, audio-visual conference services, security systems, and hotel management computer systems.

IMG_0497.jpg

Photo by Julie Lantz

Michael worked previously at IDX/General Electric Healthcare as a technical support specialist where he provided customer service support for hospital billing applications nationally.  Working closely with network and server engineers, he worked through issues from problem notification to resolution.

Michael has significant experience training staff members on use of software as well as in managing complex technical projects.

Please join us in welcoming Michael to our technical staff and to the HSPH community!

Interesting fact:  Michael was a NSCAA first team all-American in soccer playing soccer at both University of Vermont and Johnson State College.  After graduation, he spent some time coaching soccer.

HSPH IT Partners with Year Up Boston

The HSPH Department of Information Technology in collaboration with the Office of Human Resources is pleased to announce a new partnership with Year Up Boston. In February, HSPH will welcome a new user support assistant to our User Services group for a six month internship. 

Year Up is a

one-year, intensive training program that provides urban young adults 18-24 with a unique combination of technical and professional skills, college credits, an educational stipend and corporate internship.

Deane Eastwood, Assistant IT Director; Cesar Mieses, Human Resources Officer, Office of Human Resources; and Raina Gaurishankar, Employment Manager, Office of Human Resources, recently visited the Year Up Office on Summer Street and were extremely impressed with both the program’s curriculum and successes.

We will post further information to this blog once the program launches in 2010.

President Obama visits Year Up Washington in June 2009, photo courtesy of Year Up

For more information about the program, please visit:

New Staff Member: Jeremy St. Marie

The HSPH Department of Information Technology welcomes new hire, Jeremy St. Marie.  Jeremy will work as a user support specialist in our User Services Group and will provide helpdesk, desktop, classroom, and media services support to the community.  Jeremy has spent the last three months at the HSPH Helpdesk as a temp employee and made an immediate impact as a valuable team member.

Jeremy is a graduate of Central Connecticut State University with a degree in industrial technology and networking technology.

Jeremy spent 4+ years at Central Connecticut State’s IT Office moving from student worker to full-time deployment leader for a number of large projects as a co-op.  Central Connecticut State’s IT Office is a busy hub providing support to a population of more than 1,000 faculty and staff and
over 12,000 students where Jeremy received hundreds of calls weekly during peek time periods. Jeremy has experience working in student
computing laboratories as well as in the field resolving issues for faculty and staff.

Jeremey-1.jpg

Photo by Julie Lantz

Jeremy has extensive experience with PC/Windows environment, Dell hardware, and many types of software.  He is Dell desktop and laptop certified as well as CompTIA A+ certified.

Please join us in welcoming Jeremy to our technical staff and to the HSPH community!

Interesting fact:
Prior to heading off to college, Jeremy worked for several years in a local grocery store bakery in Farmington, CT.  In Jeremy’s free time, he continues to enjoy baking all types of desserts!