Category Archives: New Products

TODAY! Technology Day in Cafe on March 17, 2010

The HSPH Information Technology Department is pleased to host a technology day in the HSPH Kresge cafeteria atrium on March 17, 2010 from 11 am to 2 pm.

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During lunch, we’ll have tables set up in the cafeteria atrium where you can:

  • Test drive new computers and laptops from Dell and speak with one of Harvard’s Dell representatives
  • Speak with representatives from Polycom about video conferencing options.
  • Stop by and talk with our staff about new products.  Bring your questions!
  • Learn how to reserve and use our services including Webex web conferencing and Polycom video conferencing
  • Learn about Microsoft upgrades offered through the University Enterprise Agreement
  • Learn about upcoming training opportunities

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Audio Recording Using the MicroTrack II

The HSPH Information Technology technology department has several new portable audio recorders available for community use.

The M-Audio’s Microtrack II recorders are ideal for quick recordings for course websites, meeting recordings, and podcasts.  The recorders are as easy or easier to use than most digital cameras and offer professional quality at a very reasonable price.

User Service’s David Shelton and Julie Lantz have produced the following “how-to” video to get users started.

How to Use the MicroTrack II

You can also download the MicroTrack II Training Video. 

Product details (from M-Audio’s website):
“The redesigned MicroTrack II brings even more professional features to the original high-fidelity mobile digital recorder that’s been embraced by audio and film professionals worldwide. With an extended input gain range, analog input limiter, 48V phantom power, faster file transfer rate, seamless recording of files beyond 2GB in size and other enhancements, MicroTrack II delivers the highest quality mobile recording experience available today. Simply record WAV (BWF) and MP3 files to CompactFlash or Microdrives through balanced line inputs or built-in microphone preamps—then drag and drop recordings to your computer via high-speed USB 2.0 for immediate editing or Web posting. MicroTrack II is perfect for a wide variety of applications including field recording, capturing live shows, songwriting, education and more.”

Finally, we have an IT staff connection to this product.  Prior to joining HSPH, Sarah Bearse, our Group Leader for Media Services, was the lead engineer on the development of this award-winning product.  She spent a summer in China working with a team to bring her design from concept to production.

Please call the Helpdesk at 432-HELP to reserve a recorder, request a demo or find out more information on purchasing your own recorder.

Dell Premier Website for HSPH Community

The HSPH Dell Premier site is now open!  

To view computer options and computer pricing, faculty and staff are invited to create a Dell Premier Account.

Creating a Dell Premier Account:

  1. Visit computers.harvard.edu site to establish a Dell Premier Account
  2. Click onI have not yet established my Harvard Premier Page account with Dell” if you do not already have a Dell Premier Account.
  3. Click on the HSPH link “Harvard School of Public Health (SPH) – SHOPPER STATUS
  4. Fill out the form to establish an account
  5. Success! 
  6. Visit http://premier.dell.com to view available models, create e-quotes and start shopping!

    If you need “purchaser privileges,” please contact your department administrator.  A purchaser is a departmental representative who can approve equotes.

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Important buying notes:

  • HSPH has selected 5 models as recommended machines based on community purchasing preferences over the past year. These include:
    • Latitude E6400 14.1″ inch laptop
    • Latitude E4200 12″ inch “ultralight” laptop
    • Latitude E4300 13″ inch “lightweight” laptop
    • Optiplex 960 small form factor “workhorse” desktop machine
    • Optiplex 960 minitower “workhorse” desktop machine
  • There are an additional 7 model models recommended by the University including a 15″ laptop, a tablet PC, netbook, two high-end workstations, and an entry-level desktop model. If you have questions about these models or would like to order these models, please contact Chris Cahill, 432-HELP for further assistance.
  • All models may be customized for additional charges using the Dell Premier site. 
  • Desktop models do not include a monitor; however, do include a standard keyboard and mouse.  Please be sure to select a monitor with your desktop purchase.
  • Dell personal and student purchases are offered at a separate Dell site.

Related Resources:

Laptop Encryption Update

In late-October, the Information Technology Department began an important project to provide full disk encryption for all Harvard-owned
laptops using McAfee Endpoint Encryption.

Our work continues in the new year. 

Laptop_Security.jpgIf you didn’t do so in the fall, we ask that all laptop owners fill out the brief form located at: https://webapps.sph.harvard.edu/internal/forms/laptop-encryption/

This greatly assists us with scheduling.

If there are any questions, please contact the User Service’s Helpdesk at 432-HELP.

Using Facebook and Twitter safely

With many in the HSPH community using Facebook or Twitter on a regular basis, there are potential security concerns to be aware of with either site. These security issues can have an impact on your computer at HSPH.

CNET wrote an excellent article prior to the winter recess highlighting the areas of concern with recommendations. 
cnet.jpgIt may be found at: Using Facebook and Twitter safely

The Department of Information Technology offers:

  • McAfee virus scanning products to the community free of charge. 
  • Additionally, automatic Windows updates are pushed out to the community for all users that utilize Novell. 

Please contact the Helpdesk at 432-HELP for further information.

Microsoft Software

The IT Dept is also pleased to announce an exciting development, in the area of software licensing.  The University has negotiated an Enterprise-wide software license agreement with Microsoft, covering nearly all products sold by Microsoft.  Our IT Dept, together with the 9 other IT Departments at the other Harvard schools, have entered into this site license agreement for two primary reasons:

  1. to insure 100% software license compliance throughout the institution, and
  2. to provide the full suite of Microsoft products to the broadest audience possible at the lowest cost. 

Starting after January 1, our IT Dept will include MS-Office as part of the software image we provide (at no cost) on new, Harvard-owned computer purchases.  The Enterprise license requires that the product activation key NOT be distributed to end users, so requests for installations on machines already deployed at SPH will require a scheduled visit by a member of our User Services staff. 

Harvard’s Site Licensing Dept is currently working on a distribution method for home use by Faculty, Staff, and Students, and we shall announce details of that program as soon as they are known.

Please note:  there are significant differences between MS-Office 2007 and earlier versions. 

Prior to requesting a software upgrade, we strongly suggest enrolling in one of the free training sessions that will be offered at SPH in February.

Share HSPH with Twitter

Twitter

Want to share a Harvard School of Public Health web page with the world?  Take a look at the new addition to our Sharing feature: Twitter.

How it works:

  • Click on the ‘Share’ icon at the top-right of any page on the HSPH website
  • Then, click on the Twitter icon at the bottom right.  This will direct you to your Twitter account with a preformatted title and shortened link to the page you’re tweeting.
  • If you don’t have an existing Twitter account, you can sign up for one on the Twitter site.

 
Sharing at HSPH with Twitter
 
It’s that easy.  Utilizing Twitter will help our users share their favorite information from our site with their peers. 

What is Twitter?
“Twitter is a free service that lets you keep in touch with people through the exchange of quick, frequent answers to one simple question: What’s happening?”  — Twitter.com

For more information, check out the Twitter Frequently Asked Questions page.

Laptop Disk Encryption

Beginning in late-October, the Information Technology Department will begin an important project to provide full disk encryption for all Harvard-owned
laptops using McAfee Endpoint Encryption.

Full disk encryption is an important step in protecting confidential information and has now been mandated by Harvard University. Disk encryption provides valuable data protection for laptops that are lost or stolen.

There will be no charge to encrypt your laptop.
Laptop_Security.jpgWe ask that all laptop owners fill out the brief form located
at:

https://webapps.sph.harvard.edu/internal/forms/laptop-encryption/

Christopher Cahill, our desktop group leader, will be contacting department administrators and individual users in the coming weeks to schedule
the disk encryption. We are required to complete work by December 31, 2009. We have developed an FAQ about the product. It may be found at:

For more information on new University security policies or the product, please visit:

MS Office 2007 upgrade in Kresge 209

On Friday, October 9, 2009, the IT Office upgraded the computer laboratory in Kresge 209 to MS Office 2007 to accommodate training courses scheduled for the fall and into the spring.

MS Office 2007 is also available in Kresge LL10. 

Other laboratories including Shattuck House, Landmark Center, Kresge LL17, Kresge LL6, and Kresge 213 will remain using an older version of MS Office.

At the end of the academic year in June 2010, all computer laboratories will be upgraded to MS Office 2007.

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Kresge 209 contains 24 computers and an instructor station.

iPhone at HSPH?

Yes! 

A common question received at the Helpdesk from the community is
“Can I sync an iPhone to my HSPH email account?”

Yes!  We provide full support for the iPhone.

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Users need:

  1. iPhone (purchased online, at Mac Store, …)
  2. Cell phone service on AT&T network (arranged at time of Iphone purchase)
  3. Notifylink software license (purchased through IT Office at the Helpdesk at the cost of $130/year)

Once you have the phone and service, schedule an appointment with the Helpdesk at 432-HELP or helpdesk@hsph.harvard.edu, and we’ll help you install the software and configure your system.  Please include a 33 digit billing code for Notifylink licensing.