Category Archives: Staff Computing

Email Upgrades Scheduled for February 10 Postponed Due to Storm

The email upgrades to Office 365 for the Department of Social and Behavioral Sciences scheduled for Tuesday, February 10 have been postponed to Thursday, February 12 due to inclement weather.

In addition, the upgrades scheduled for Thursday, February 12 will be rescheduled for another day.  These include Center for Population and Development Studies, Harvard Humanitarian Initiative, and Harvard Program on Humanitarian Policy and Conflict Research.  We hope to have a new date later this week.

Welcome Back: Kevin Wnek

We are pleased to announce that Kevin Wnek has returned to the department of information technology as our manager of web and application development. Kevin will oversee the web team and student information systems (SIS) team which has been merged into one larger group.

Kevin Wnek

Kevin Wnek returns to HSPH as manager of web and application development. His team can be found at Landmark Center.

Kevin previously worked at Harvard T.H. Chan School of Public Health for seven years as a web and application developer, earning several promotions along the way.  In 2012, he left for a position at Thomson Reuters/NASDAQ as a web and streaming developer.

Kevin is a graduate of Northeastern University, where he earned a bachelors degree in mechanical engineering.  While at Harvard, Kevin took advantage of the tuition assistance program, and earned a masters degree in management from Harvard Extension School in 2014.

Please join us in welcoming Kevin back to the Harvard T.H. Chan School of Public Health!

FXB G11 opens as computer classroom

We are pleased to announce that FXB G11 has opened for the spring and summer semesters as a computer laboratory with seating for 38 students.  Each seat is equipped with a laptop, hardwired network connection, and the full suite of software available in any computer laboratory.  A laser printer has been added to the room.


The room is available both as a computer classroom and for general student use between scheduled classes.

This room replaces Kresge 213 which has gone offline for renovations along with Kresge 201, 210, and 212.  This is the first of a two phase complete renovation & redesign of all the second floor classroom space in Kresge building.


Website Outage (Resolved)

Early this morning beginning at approximately 2:30 am, the HSPH main website began experiencing intermittent outages.  Our vendor had scheduled an overnight maintenance window to upgrade our cloud database solution.  The upgrade both took longer than expected and had a greater impact than expected.

As of 8:10 am, the issue was resolved.  All websites are fully operational.


Email Upgrade Schedule Released

In February and March, all faculty and staff email accounts will be upgraded to Microsoft Office 365 as part of a broader University-wide project.

The upgrade schedule has been released and may be found on the email website.  This site also contains FAQs about Office 365 and the upgrade process.

The Department of Information Technology is scheduling meetings with administrators and other key departmental personnel to answer any questions and verify staff listings.

Monthly Maintenance Window: Thursday, January 15

UPDATE: All updates were successful and systems are fully operational.

On Thursday, January 15th, we will be performing our normal monthly system maintenance to all servers and network gear.

The maintenance window will last from 7PM to 1AM.

The following services will be unavailable from 7:30PM – 8:00PM:

  • Landmark Networking. All PCs at Landmark will lose network access. Please shutdown all PCs and Network Printers before 7PM.

The following services will be unavailable from 7PM – 1AM:

  • MyHSPH Portal

The following services will have one or two small outages:

(You can continue to work, but may have brief pauses while services restart)

  • Accellion File Transfer service
  • File and Print services
  • ICF File services
  • ICF Print services
  • NetStorage
  • Kanaka
  • Powerfaids and NetPartner
  • Wasabi

The following services will be unaffected during the maintenance window:  

  • ALICE Development/Testing systems
  • HUIT ICEmail (Outlook) system
  • Web Server (main site)

Please contact our Helpdesk at (617)432-4357 or email for any questions or concerns you may have regarding this information.

Upcoming maintenance dates:

  • 2/15/2015 – Moved to Sunday
  • 3/15/2015 – Moved to Sunday, to accommodate Academic Calendar
  • 4/9/2015
  • 5/17/2015 – Moved to Sunday, to accommodate Academic Calendar
  • 6/11/2015

Relocation of Helpdesk on Wednesday, January 14

UPDATE: The Helpdesk has been relocated back to Kresge LL15.

Due to to maintenance in the Kresge Lower Level, the IT Helpdesk will be temporarily located in FXB G2 tomorrow, Wednesday, January 14th, from 8:00 AM to 6:00 PM.

FXB G2 is at the foot of the main stairs going from the FXB atrium to the ground level.

All walk-in, phone and email will be handled from this location.

The IT Helpdesk will be back in the Kresge LL15 suite at 8:00 AM on Thursday, January 15th.