We experienced periodic slowness on the main HSPH web server (http://www.hsph.harvard.edu) this morning and into the afternoon.
The web and server team have made some adjustments to rectify the issue. Site responsiveness for all HSPH web and application servers is monitored by a Nimsoft product that pages appropriate staff when issues occur.
Thank you to those in the community who reported the issue.
HSPH Department of Information Technology
Production staff readies the HSPH Leadership Studio for today’s Forum event at 2 pm.
Today’s event is part of the Andelot Series on Science Controversies and entitled “SMOG or JOBS? The Impact of Tighter Ozone Pollution Control on Health and the U.S. Economy.”
UPDATE: Server maintenance was successfully completed.
On Thursday, September 15, 2011, we will be performing our normal system maintenance to all servers and network equipment.
The maintenance window will last from 7:00 PM til 1:00 AM.
The following services will have one or two small outages:
(You can continue to work, but may have brief pauses while services restart)
The following services will be unavailable from 7PM to 10:30PM:
The following services will be unaffected during the maintenance window:
Future maintenance windows are scheduled for Thursday nights from 7PM to 1AM on the following dates:
This morning some community members received the email message below. This message unfortunately got through our spam filter. THIS IS SPAM. Please delete!
Please remember that the HSPH Department of Information Technology will never ask any user at HSPH for their email credentials via email.
>>> <Admin@harvard.edu> 9/9/2011 5:39 AM >>>
Webnews From Harvard Customer Services This Message
from Harvard We want to alert you that we are
deleting all old email account to create more space for
the new account,To prevent your email account from being closed,
please give your.
Harvard Online Dept.
The HSPH IT Department is pleased to announce that we are now able to support Apple OS Lion. We have finished our testing of the Lion OS and have found no issues with it and the HSPH applications that we support.
Please contact the Helpdesk at firstname.lastname@example.org, 617-432-HELP, if you have any questions.
UPDATE: The projector in Kresge G1 has been upgraded.
The Department of Information Technology will be replacing the projector in Snyder Auditorium after hours on Wednesday, September 7, 2011.
Work will begin at 5:30 pm and will be completed for classes on Thursday morning.
PIN is currently experiencing technical issues. Cambridge is currently aware of this and is working on fixing it right now.
Services that are currently being affected are:
- HSPH Publisher
- Course Evaluations
- Administrative Forms (ID Request, Employee Departure, etc.)
- Certain iSites
Services that are NOT affected are:
- myHSPH Portal
- HSPH Website
We will keep you updated. Thank you for your patience.
PIN Services has confirmed they have fixed the issue with one of their servers and all of our services should be restored.
We are preparing for today’s Forum at HSPH event from the Leadership Studio.
The Andelot Series on Science Controversies
Alzheimers: What is the Value of Knowing Early?
A View Across Five Countries
Tune in at noon!
Listen to the Chronicle of Higher Education’s podcast with Harvard CIO Anne Margulies. Hosts Jeff Young and Warren Arbogast talk with Anne about Harvard’s IT transition and the university’s renewed commitment to technology…