This morning some community members received the email message below. This message unfortunately got through our spam filter. THIS IS SPAM. Please delete!
Please remember that the HSPH Department of Information Technology will never ask any user at HSPH for their email credentials via email.
>>> <Admin@harvard.edu> 9/9/2011 5:39 AM >>>
Webnews From Harvard Customer Services This Message
from Harvard We want to alert you that we are
deleting all old email account to create more space for
the new account,To prevent your email account from being closed,
please give your.
Harvard Online Dept.
The HSPH IT Department is pleased to announce that we are now able to support Apple OS Lion. We have finished our testing of the Lion OS and have found no issues with it and the HSPH applications that we support.
Please contact the Helpdesk at firstname.lastname@example.org, 617-432-HELP, if you have any questions.
UPDATE: The projector in Kresge G1 has been upgraded.
The Department of Information Technology will be replacing the projector in Snyder Auditorium after hours on Wednesday, September 7, 2011.
Work will begin at 5:30 pm and will be completed for classes on Thursday morning.
PIN is currently experiencing technical issues. Cambridge is currently aware of this and is working on fixing it right now.
Services that are currently being affected are:
- HSPH Publisher
- Course Evaluations
- Administrative Forms (ID Request, Employee Departure, etc.)
- Certain iSites
Services that are NOT affected are:
- myHSPH Portal
- HSPH Website
We will keep you updated. Thank you for your patience.
PIN Services has confirmed they have fixed the issue with one of their servers and all of our services should be restored.
We are preparing for today’s Forum at HSPH event from the Leadership Studio.
The Andelot Series on Science Controversies
Alzheimers: What is the Value of Knowing Early?
A View Across Five Countries
Tune in at noon!
Listen to the Chronicle of Higher Education’s podcast with Harvard CIO Anne Margulies. Hosts Jeff Young and Warren Arbogast talk with Anne about Harvard’s IT transition and the university’s renewed commitment to technology…
The Harvard PIN system is currently having problems. This will affect access to harvie.harvard.edu, the HSPH Publisher and anything with an HUID/PIN login. Harvard University Information Technology is working on this and we will send out an email when it is resolved.
We are sorry for any inconvenience this may be causing.
** UPDATE from Harvard PIN **
To users of all administrative systems (Oracle, CREW, PeopleSoft, HUBS, GMAS, HirBERT, Brio, Hyperion, CAADS):
At 10:45 the 60 Oxford Street data center experienced a firewall issue that interrupted connectivity. This did affect PIN authentication and HU-LDAP as well as other applications.
Although systems including PIN and HU-LDAP have recovered, some lingering issues have been observed. We have been notified that there might be some additional network instability as the troubleshooting continues. This could result in some intermittent PIN and HU-LDAP service interruptions. Users should be aware that while they can log into systems, they may experience some interruptions throughout the afternoon.
This message will be updated later as more information becomes available.
We appreciate your patience as work through this issue.
The Department of Information Technology welcomes summer students to HSPH. Continue reading
UPDATE: 6/28/2011, 1:00 pm, issue has been identified after consultation with vendor and network administrators. Configurations changes have been made to prevent issue in the future. All systems are fully functional.