Category Archives: Student Computing

Scheduled Maintenance on Sunday March 16

UPDATE: All updates were successful and systems are fully operational.

Sunday night, March 16th, we will be performing our normal system maintenance to all servers.

The maintenance window will last from 5PM to 1AM.

Note – Our normal Thursday window is being moved to Sunday to accommodate the academic calendar.

There will be a school-wide Network outage between 5:00PM to 7:30PM:

  • ALL ACCESS to Servers will be interrupted
  • ALL ACCESS to the Internet will be interrupted

The following services will have one or two small outages between 7:30PM to 1:00AM:
(You can continue to work, but may have brief pauses while services restart)

  • File and Print services
  • ICF File services
  • ICF Print services
  • NetStorage
  • Kanaka
  • Powerfaids and NetPartner
  • Web Server (main www.hsph.harvard.edu site)
  • Accellion File Transfer service
  • Wasabi

The following services will be unavailable from 7:30PM to Tues (3/18/2014) at 3:00PM:
NOTE – Extended outage due to system upgrade

  • ALICE
  • MyHSPH Portal

The following services will be unaffected after 7:30PM:

  • HPCC system
  • HUIT Icemail (Outlook) system
  • ALICE Development/Testing systems
  • HSPH Wireless Access

Future maintenance dates:

  • 4/10/2014
  • 5/18/2014 (Moved to Sunday)
  • 6/12/2014

If you have any questions or concerns about this message, please contact our Helpdesk at 432-HELP or email helpdesk@hsph.harvard.edu.

Celebration with the Stars Honorees

The Department of Information Technology congratulates its staff members honored at HSPH’s recent Celebration with the Stars

Honorees included:

  • Sarah Bearse for 5 years in service
  • Alex Garcia for 15 years in service
  • Deane Eastwood for 20 years in service
  • Brian Pedranti for 20 years in service
Alex Garcia-Rangel, Brian Pedranti, Deane Eastwood and Sarah Bearse

Left to Right: Alex Garcia-Rangel, Brian Pedranti, Deane Eastwood and Sarah Bearse

 

 

Update Your iPhone and iPad!

IPHONE_5S_BLKDue to the recently exposed security flaw in Apple products, we recommend that users upgrade their iOS devices (iPhones, iPads) to release 7.0.6 as soon as possible.

If you are already on iOS 7.x, the process takes a couple of minutes to complete.  If you haven’t upgraded recently and are still on iOS 6.x, the process may take 10 or more minutes.

Prior to beginning the upgrade, we strongly recommend backing up your device using iTunes.

For an explanation of the security flaw, please visit recent articles from Reuters and The New York Times:

If you have any questions, please contact the HSPH Helpdesk at 617-432-HELP.

Thank you,
HSPH Department of Information Technology

Responsive Design Now Live on HSPH Website

If you are looking at the HSPH website with your smartphone or iPad, you may have noticed that the site is a bit easier to read and navigate today than it was last week.  This is thanks to a major effort by the Department of Information Technology and the Communications Group within External Relations to make the site more “responsive” to the vast variety of devices large and small that are now used to access websites.  Depending on the size of the screen you are using, the HSPH website now will display in a way that makes the type easiest to read and the site navigation easiest to use on that particular screen.

The HSPH website now adjusts based upon screen size optimizing the mobile experience for users.

The HSPH website now adjusts based upon screen size optimizing the mobile experience for users.

With nearly 30 percent of people now accessing the HSPH website each day through smart phones and other devices other than desktop computers, it was important to make the School’s internet presence more responsive to the global internet environment.  Meetings were held over the past couple of months with individuals in HSPH departments who manage portions of the HSPH website to alert them to these changes in the site’s design so they would have time to make adaptations if necessary. We thank all who have been involved in this project for their help in making it a reality and thereby improving the quality of user experience for the millions of individuals who access our website each year.

New Design on iPhone

New Design on iPhone

While we have tested the new designs on literally dozens of devices, we would appreciate hearing from anyone who experiences a glitch on his or her particular smart phone or other device so we can address any problems quickly.  Please email webteam@hsph.harvard.edu with any problems you identify.

Many thanks to the Web Team and staff in the Communications Group for their hard work on this project!

Julie F. Rafferty
Associate Vice Dean for Communications

Deane Eastwood
IT Director

Maintenance Window: Thursday, February 13

UPDATE: All updates were successful and systems are fully operational.

On Thursday, February 13, 2014 we will be performing our normal system maintenance to all servers.

The maintenance window will last from 7PM to 1 AM.

The following services will have one or two small outages:

(You can continue to work, but may have brief pauses while services restart)

The following services will be unavailable from 7 pm – 10:30pm:

The following services will be unaffected during the maintenance window: 

Upcoming maintenance dates:

  • 3/16/2014 (Moved to Sunday)
  • 4/10/2014
  • 5/18/2014 (Moved to Sunday)
  • 6/12/2014

Thank You,
HSPH Department of Information Technology

Kresge Lower Level Closed on Saturday, February 1st

UPDATE: The Kresge Lower Level is now open and all construction has been completed.

The entire Kresge Lower Level will be closed this Saturday, February 1, from 6:00 AM to 5:00 PM for construction.

The LL19 main computer lab and LL6 computer classroom will not be accessible.

Students may use the Kresge 209, 210, and 213 computer laboratories during this period.

We apologize for the inconvenience.  This final repair will complete construction efforts.

New Staff Addition: Helton Alves

Helton Alves began working as a co-op on January 16 and will be working 10-12 hours each week through early May as part of his program at Roxbury Community College (RCC).  He is a candidate for an associate degree in network administration with an anticipated graduation date of May 2014.

At RCC, Helton is a team leader for the “Find My Fine Application” academic support group.  One of this group’s recent accomplishments was to create a helpdesk ticketing application using the .NET technologies.

Helton Alves

Helton Alves, Roxbury Community College Intern

Helton is our fifth co-op in the HSPH-RCC partnership coordinated by the HSPH Office of Human Resources.

Please join us in welcoming Helton to the Harvard School of Public Health!

New Staff Additions: Lina Ji and Thomas (TJ) Porter

We are pleased to welcome two new additions to the Department of Information Technology, Lina Ji and Thomas (TJ) Porter.  Both Lina and TJ are Northeastern University students and will be working for 6 months full-time as co-ops at HSPH as part of their degree program.  They replace Anastasiya (Stacey) Gudoshnik and Joe Horrigan, who completed their assignments with great success.

Lina Ji is a candidate for a bachelor of science in industrial engineering and will graduate from NEU in May 2015.  Her last co-op was with Agricultural Bank of China in Shanghai, China, where she was a systems engineer responsible for building LINUX servers.

Lina is fluent in Mandarin and is a Northeastern Student Ambassador, which helps new international students become acquainted with the campus.

She will be working the 8:00 AM – 4:00 PM shift.

Lina Ji

Lina Ji, Northeastern Co-op

Thomas (TJ) Porter is candidate bachelor of science in business administration. He will graduate from NEU in May 2016.

His last co-op was with New England Baptist Hospital as a General Stores co-op, where he helped stock operating rooms.  While there, he discovered annual cost savings opportunities in the amount of $9000 in their supply ordering chain.

For you gamers, he is a published contributor to Alienware as an arena writer! He is also a referee and scorekeeper for the Hudson Youth DekHockey League.

He will work the 10:00 AM – 6:00 PM shift.

TJ

TJ Porter, Northeastern Co-op

Please join us in welcoming Lina and TJ to the Harvard School of Public Health!

Maintenance Window: Thursday, January 16, 2014

UPDATE: All updates were successful and systems are fully operational.

On Thursday, January 16, 2014 we will be performing our normal system maintenance to all servers.

The maintenance window will last from 7PM to 1 AM.

The following services will have one or two small outages:

(You can continue to work, but may have brief pauses while services restart)

The following services will be unavailable from 7 pm – 10:30pm:

The following services will be unaffected during the maintenance window: 

Upcoming maintenance dates:

  • 2/13/2014
  • 3/16/2014 (Moved to Sunday)
  • 4/10/2014
  • 5/18/2014 (Moved to Sunday)
  • 6/12/2014

Thank You,
HSPH Department of Information Technology

HSPH Website: Changes in 2014!

Dear HSPH Website Administrators,

We will be holding two HSPH website informational sessions to kick off 2014.  They will be held in Kresge G2 on:

  • Thursday, January 16, 2:00 pm to 3:30 pm
  • Tuesday, January 21, 2:00 pm to 3:30 pm

At these sessions, we will bring you up to date on planned initiatives for the HSPH website in 2014, including a major initiative to make the website easier to read and use on mobile devices, including cell phones, iPads and the like.  More than 22 percent of web traffic to the HSPH website now comes through mobile devices that employ smaller screens than traditional desktop and laptop computers – and that percentage is expected to grow tremendously. This project will likely influence how you think about such things as layout and site navigation on the websites you update and manage at the School.  David Marshall, senior web developer, will take you through a discussion of “Responsive Design: Making the HSPH Website Mobile-friendly.” Finally, we’ll leave time for your questions on mobile design or other web topics.

campaign responsive

HSPH capital campaign website is one of our first responsive designs

We hope to see you at a session!

Deane Eastwood
for the HSPH Web Team

—————————————————————————————-
Agenda

  • Introduction and recap of key 2013 website accomplishments
  • Highlighted initiatives in 2014
  • Responsive Design: Making the HSPH Website Mobile-friendly
    • What is Responsive Design?
    • Why is it important?
    • When is it coming to HSPH?
    • How does this impact you as site administrators?
    • How can you help with this important initiative?
    • Q&A