Dear HSPH Faculty and Staff,
The Department of Information Technology is launching two important Apple Macintosh (Mac) projects:
- Providing Mac access to Novell network drives (P, S, and other drives)
- Encrypting all Harvard-owned Mac laptops using Credant endpoint encryption
About Network Drive Access
With a Novell product called Kanaka, we are now able to connect your Harvard-owned Mac laptop and desktop directly to the HSPH network drives, similar to a Windows-based computer with Novell. This will give you direct access to your P: drive (personal drive), your department S: drive (shared drive), and any other network drives to which you may have access.
Additionally, with an HSPH VPN account, you can connect to the network drives on a Mac laptop when you are not on the campus.
The Novell Kanaka installation only takes a few minutes and is free; however, there are some minimum requirements that must be met before we can connect your computer to the network:
- Mac OS X Version 10.7.5 or 10.8.2
Your Mac’s operating system must be Lion (OS X Version 10.7.5) or Mountain Lion (10.8.2) If you need to update from Snow Leopard (10.6) or lower, your department must purchase the software; our technicians will then work with you to install the update.
- Laptop Encryption
If the Mac is a laptop, encryption is a requirement. Network drive access will only be established after the laptop has been encrypted.
About Laptop Encryption
Full disk encryption is an important step in protecting confidential information and has now been mandated by Harvard University.
There will be no charge to encrypt your laptop. It will be provided free as a service of the Department of Information Technology.
(The encryption process also requires Mac OS X Lion (10.7.5) or Mountain Lion (10.8.2). If you need to update from Snow Leopard (10.6) or lower, your department must purchase the software; our technicians will then work with you to install the update.)
All new Mac laptops will be encrypted when they are brought to the Helpdesk for setup.
For more information on the Credant Endpoint Encryption Project, please visit http://www.hsph.harvard.edu/information-technology/credant.
For more information on the University’s Enterprise Security policies, please visit: http://www.security.harvard.edu/enterprise-security-policy.
Christopher Cahill, our Help Desk Manager, will be contacting department administrators and individual users in the coming weeks to schedule setting up network access and/or laptop encryption.
If you would like to be put on our upgrade list, please email firstname.lastname@example.org. Please include if you have an iMac and/or Mac laptop and the current operating system of the computer(s) (see About this Mac in the menu bar).
We will then contact you to schedule the installations. With more than 200 Macs at HSPH, we appreciate your patience during the rollout.
We hope that this offering will begin to bridge the gap in support for Apple/Mac products at HSPH.
HSPH Department of Information Technology