If any summer students need assistance regarding the MyHSPH Portal or Course iSites over the July 4 holiday period (July 3 – July 5), please contact any of the following people:
- Stan Hudson (firstname.lastname@example.org)
For the past 6 months, the User Services staff have been encrypting HSPH-owned Windows laptops in order to meet the new university security mandates.
For the final phase of this process, we are asking any faculty and staff who still have not had their laptops encrypted to contact us directly to set up an encryption appointment.
If you could please email us at email@example.com with the most convenient
days for us to encrypt your laptop, we will get back to you with a confirmed time. Since the encryption takes 24 hours, any laptops brought in on a Friday will be kept until Monday. If your laptop has already been encrypted, you do not need to reply.
Please feel free to contact the Helpdesk at 432-HELP if you have any questions.
Thank you and have a great day!
The HSPH Department of Information Technology is pleased to announce HSPH’s participation in the Microsoft Home Use Program (HUP).
This provision in the University’s Microsoft enterprise license, allows HSPH faculty and staff to purchase:
for personal home use on non-Harvard owned machines at deep discounts.
For costs and purchasing information please visit:
Harvard/Microsoft at Home (HSPH only, Pin-protected)
The HSPH Department of Information Technology welcomes new hire, Patrick Creedon. Patrick will work as a user support specialist in our User Services Group and will provide helpdesk, desktop, classroom, and media services support to the community.
Patrick is a graduate of Emerson College where he earned a bachelors of arts degree in television video. Patrick is transferring from Harvard’s Radcliffe Institute for Advanced Study where he has worked since 2008. His work included coordinating Radcliffe’s meeting spaces, managing events, and working with AV vendors on room repairs. He has significant AV troubleshooting expertise in a classroom and auditorium setting.
Patrick worked previously at Boston University overseeing their “Experience Room.” The Boston University Experience is “a unique and compelling multimedia presentation that showcases the University’s long—standing tradition of academic excellence and leadership for social change. This state-of-the-art facility is one of a kind-no other university or
college has such a facility.” The Experience Room was used for both admissions and for special events.
Patrick also completed several internships in the television industry at WBZ TV/CBS 4 Boston.
Please join us in welcoming Patrick to our technical staff and to the HSPH community!
Interesting fact: Patrick works part-time at the Apple Store in Hingham MA as a Mac Specialist. We are very excited to have a Mac expert on staff.
On March 17, 2010, the HSPH Information Technology Department hosted our first technology day in the Kresge Cafeteria Atrium. Thank you for stopping by and visting with Dell, Polycom, and our staff.
User Services Mike Demarco (lower left) and Dell’s Peter Ton (upper left) show the new Dell laptop and desktop models available to the community through the University’s Dell contract.
Fred Sheahan of HSPH’s Instructional Computing Facility led a demonstration on the use of TurningPoint audience response systems.
The HSPH Information Technology Department is pleased to host a technology day in the HSPH Kresge cafeteria atrium on March 17, 2010 from 11 am to 2 pm.
During lunch, we’ll have tables set up in the cafeteria atrium where you can:
The HSPH Information Technology Department is pleased to announce a secure way to transfer files which meets Harvard’s security mandates. We have set up an Accellion appliance for community use.
To request an account(s) for you or your group, please have your Department Administrator provide a list of users to the HSPH Helpdesk at 432-HELP or firstname.lastname@example.org. Users in the Office of Human Resources and Office of Financial Services have already been added to the system.
Accellion Quickstart Guide:
If you would like to any discuss security topics further, please feel free to contact Andy Ross, security manager, email@example.com, 432-1751.
The HSPH Department of Information Technology welcomes full-time intern, Kianna Perry. Kianna will work in our User Services
Group and will provide helpdesk, desktop, classroom, and media services support to the community through July 2010.
Kianna is a Year-Up Boston intern. At Year Up, she successfully completed their outstanding computer technician curriculum which included training in MS Office, desktop imaging, virus scanning, and troubleshooting computer hardware.
Kianna has quickly become a valuable team member closing helpdesk tickets, recording classes, and working on a number of projects including assisting in planning of our HSPH Technology Day on March 16, 2010.
Please join us in welcoming Kianna to our technical staff and to the HSPH community!
We are pleased to add two additional computer training courses in June to the spring training schedule. The first offerings of MS Excel 2007 and Powerpoint 2007 in March and April filled quickly. We had a number of requests for additional courses from the community.
Intermediate MS Excel 2007 will be taught on:
Intermediate MS Powerpoint 2007 will be taught on:
The courses are offered free of charge and are conveniently located in Kresge Building
There are also still spaces remaining in New Features of MS Office 2007, Adobe Captivate, Groupwise 8 and MS Project classes offered this spring.
Register today at: https://webapps.sph.harvard.edu/internal/computer-training/index.cfm
It is time to retire Internet Explorer 6 (IE6).
Many people in the community are still using IE6. Due to compatibility requirements of new MyHSPH portal software that the school will be launching later this spring, we recommend that all users upgrade to Internet Explorer 7.0 (IE7) as soon as possible. Other popular websites such as Google and Youtube are also phasing out IE6 support this month.
Upgrading is easy and only takes 10-15 minutes.
If you need further assistance, please contact the Helpdesk at 432-HELP and we can walk you through it.
We are working on a means to efficiently push out an upgrade to the community. However, due to the time required to do the install, we are currently recommending manual upgrades at your leisure.
NOTE: Although Internet Explorer 8 (IE8) is also available, IE7 is currently still the supported web browser for Central Administrative Systems
(Oracle Financial, HUBS, CREW, PeopleSoft, CAADS, GMAS, etc.).