News and Announcements

What’s New in iSites for Summer 2010

The Icommons Group has successfully launched its June release of iSites. We are excited about some of the new features including an enhanced search feature.

icommons.jpg

iSites is used at HSPH for our learning management system (LMS) and powers all course websites at HSPH.

We also utilize iSites for community building websites for administrative and research purposes.  Examples include the Office of Human Resources internal site or a faculty member’s laboratory site that includes external collaborators.

Complete information including screenshots on enhancements may be found at:
What’s New in iSites for Summer 2010

Space Available in Intermediate Powerpoint Training on Wednesday

There is space remaining in this week’s and next week’s Intermediate Powerpoint 2007 training. All courses in our Office 2007 spring series have been very well received.

The courses will be held:
Part I: Wednesday, June 16, 9 am to noon, Kresge 209
Part II: Wednesday, June 23, 9 am to noon, Kresge 209

To register, please visit:
https://webapps.sph.harvard.edu/internal/computer-training/

See also:
Up To speed with Powerpoint 2007, Microsoft

Last Call for Laptop Encryption

Laptop_Security.jpg

For the past 6 months, the User Services staff have been encrypting HSPH-owned Windows laptops in order to meet the new university security mandates.

For the final phase of this process, we are asking any faculty and staff who still have not had their laptops encrypted to contact us directly to set up an encryption appointment.

If you could please email us at helpdesk@hsph.harvard.edu with the most convenient
days
for us to encrypt your laptop, we will get back to you with a confirmed time.  Since the encryption takes 24 hours, any laptops brought in on a Friday will be kept until Monday. If your laptop has already been encrypted, you do not need to reply.

Please feel free to contact the Helpdesk at 432-HELP if you have any questions.

Thank you and have a great day!

Related resources:

Congratulations to Amy and Deane!

The HSPH Department of Information Technology offers congratulations to the two new Harvard graduates on our staff.

After three years of hard work, Amy Cohen, Manager of Instructional Computing, has graduated from Harvard ‘s Graduate School of Education with an Master of Education (Ed.M) degree.  Her specialized degree program focused on curriculum development for adults learning statistics and data analysis.

Also after three years of hard work, Deane Eastwood, Assistant IT Director, has graduated from Harvard’s Extension School with a Master of Liberal Arts in Extension Studies with a concentration in management and operations.  Coursework included courses in human resources, organizational behavior, finance, accounting, and general management studies.

amy-deane.jpg
Amy and Deane wait for the procession to begin into Harvard yard.

Amy and Deane join Fred Sheahan, who graduated in 2009 with a Ed.M in Technology, Innovation, and Education, as IT staff members who have recently taken advantage of Harvard’s tuition assistance program (TAP) to receive their master’s degree.

We are also very pleased that a high percentage of IT staff members are currently taking advantage of TAP and are enrolled in courses for both professional and personal development.

Staff members have recently enrolled in a wide variety of courses including JAVA programming,  web application development, development communications, financial accounting, marketing, principles of finance, technical writing, and theoretical physics.

Computer Maintenance on June 10, 2010

On Thursday night, June 10th, we will be performing our normal system maintenance to all servers and network equipment. The maintenance window will last from 7:00 PM til 1:00 AM.

The following services will have one or two small outages: (You can continue to work, but may have brief pauses while services restart)

  • GroupWise Full Client and IMAP Clients
  • Novell File and Print services
  • NetStorage
  • ICF File and Print services
  • OASIS
  • ALICE
  • Powerfaids and NetPartner
  • Web Server (main www.hsph.harvard.edu site)
  • GroupWise
    WebAccess System
  • Accellion File transfer
    Appliance

The following services will not be affected:

  • HPCC system
  • HSPH Unix server
  • Network connectivity for all of SPH. This includes non-HSPH Web sites
  • Network connectivity for SPH 1
  • Network connectivity for SPH 2
  • Network connectivity for FXB
  • Network connectivity for Landmark Center
  • Network connectivity for Offsite Locations
  • HSPH Wireless Network System

All future planned maintenance times are Thursday nights from 7PM to 1AM on the following dates:

  • 7/15/2010
  • 8/12/2010
  • 9/16/2010
  • 10/14/2010
  • 11/11/2010
  • 12/16/2010

Commencement Broadcast Going Mobile

In addition to broadcasting commencement in HD, the HSPH Department of Information Technology is piloting a mobile live stream of commencement to iPhone, iPad, Android and Blackberry devices.

Mobile streams locations will be available at
beginning at approximatley 1:30 pm on Commencement Day, Thursday, May
28, 2010.

Below is a screenshot of a live broadcast from Kresge G1 on an Apple iPad.

G1 on Ipad

New HSPH password policy to go into effect in June

In response to the guidelines put forth by the University in
the Harvard Enterprise Information Security Policy
and the findings of
a recent IT Governance audit by Harvard Risk Management and Audit Services, HSPH
must change our current password policy to meet the new requirements.
In early June, the HSPH Department of Information Technology will begin
mandating complex passwords for all HSPH systems.
HSPHpassword.png

  • Each user will be required to
    reset their password to comply with new standards by June 30, 2010. 
     
  • Additionally, we will be rolling out a
    new service that will allow you to reset your password 24-7-365 without having
    to call the HSPH Helpdesk.  To set up this self-service system, each user will
    be required to establish three security challenge questions.  
     

Beginning the first week of June, we will roll out the new requirements
department by department in an attempt to minimize the impact and enhance user
support.   Each department administrator
will be notified of when the requirements will go into place for their
department.  It should take users no longer than 5 minutes to make the required
changes. 
 

For complete information on secure
passwords and screenshots outlining the process, please visit our internal document on secure passwords (PIN protected).

Computer Downtime on May 16, 2010

On Sunday night, May 16, 2010, the network and server teams will perform our normal monthly system maintenance to all servers and network equipment.

The downtime window will last from 5:00PM – 1:00AM.

This downtime was moved from the normal Thursday evening to prevent a conflict with the academic calendar.

The following services will have one or two small outages:
(You can continue to work, but may have brief pauses while services restart)

  • GroupWise Full Client and IMAP Clients
  • Novell File and Print services
  • NetStorage
  • ICF File and Print services
  • OASIS
  • ALICE
  • Powerfaids and NetPartner
  • Web Server (main www.hsph.harvard.edu site)
  • GroupWise WebAccess
  • Accellion 

The following services will not be affected:

  • HPCC system
  • HSPH Unix server
  • Network connectivity for all of SPH. This includes non?HSPH Web sites
  • Network connectivity for SPH 1
  • Network connectivity for SPH 2
  • Network connectivity for FXB
  • Network connectivity for Landmark Center
  • Network connectivity for Offsite Locations
  • HSPH Wireless Network System

All future planned down times are Thursday Nights from 7PM to 1AM on the following dates:

  • 6/10/2010
  • 7/15/2010
  • 8/12/2010
  • 9/16/2010
  • 10/14/2010
  • 11/11/2010
  • 12/16/2010

New Dell Models Available: More Computer at the Same Price!

dell-jpg.jpgThe current Dell Latitude desktop models E6400 (14” model) and the E6500 (15” model) have reached their end-of-life and have recently sold out.

Dell has replaced them with 2 upgraded models with the new Intel i5 Processors.  The new models include not only upgraded processing speed, but also have enhanced video and wireless cards.  Best of all, there will be no increase in pricing.  They are at the same price point as the E6400 and E6500.

These new models are the:

  • Latitude E6410 14” Screen, Intel Core i5-520m/2.4Ghz Processor
  • Latitude E5410 15” Screen, Intel Core i5-520m/2.4Ghz Processor

These models are available now on the Harvard/Dell website.

The systems will still ship with Windows XP.  We are testing Windows 7 and are not supporting it at this time. To view the current models, please go to www.computers.harvard.edu and click on the Dell Department login.

Creating a Dell Premier Account:

  1. Visit computers.harvard.edu site to establish a Dell Premier Account
  2. Click onI have not yet established my Harvard Premier Page account with Dell” if you do not already have a Dell Premier Account.
  3. Click on the HSPH link “Harvard School of Public Health (SPH) – SHOPPER STATUS
  4. Fill out the form to establish an account
  5. Success!
  6. Visit http://premier.dell.com to view available models, create e-quotes and start shopping!If you need “purchaser privileges,” please contact your department administrator.  A purchaser is a departmental representative who can approve equotes.

Please contact the Helpdesk at 617-432-4357 if you need more information or assistance.

Related resources:

HSPH Commencement to be Broadcast in HD

The Department of Information Technology has provided a live commencement stream to friends and family for the past 5 years.  In 2010, we are pleased to announce that we will be broadcasting for the first time in high definition

For those interested in the technology, the HD cameras under the tent will send audio and video to a Digital Rapids encoder.  The encoder will then send the stream to Limelight Networks over the HSPH network.  Limelight Networks is a video host that the University uses for a number of initiatives.  Friends and family will be able to access the stream from the HSPH website at Commencement 2010 video

On commencement day, we will begin the stream at approximately 1:30 pm. 

A lower bandwidth stream will also be available for those with slower internet connections.

Related resources: