News and Announcements

Website Outage (Resolved)

This morning from 9:12 am, the HSPH website stopped responding due to an issue with our web application firewall.  The web and server team quickly resolved the issue with our cloud vendors restoring access to the site by 9:32 am.

At 1:23 pm, there were additional related issues at our cloud hosting provider.  These were resolved at approximately 6:00 pm.

We apologize for any inconvenience caused by these outages.

New Staff Addition: Ritam Chowdhury

Dr. Ritam Chowdhury has joined the Media and Educational Technology Services (METS) team as a statistical consultant for SAS and STATA.  This is a role that has been evolving as we try our best to respond to the needs of our students.  Ritam is a SM1 student in the Department of Biostatistics, and he already holds multiple degrees including a M.B.B.S. (MD), MPH and PhD.

Ritam is also working on the HSPH Student Government as the representative from the Department of Biostatistics.

Ritam Chowdhury

Dr. Ritam Chowdhury, statistical consultant and student in the Department of Biostatistics

Ritam holds office hours on most Friday’s outside the METS dugout in Kresge LL15, and also works with students by appointment.

If students would like help with SAS or STATA, they can contact Ritam at sashelp@hsph.harvard.edu, or statahelp@hsph.harvard.edu

Please join us in welcoming Ritam to the Harvard School of Public Health’s Department of Information Technology.

Monthly Maintenance Window: Thursday, November 13, 2014

UPDATE: All updates were successful and systems are fully operational.

On Thursday, November 13, we will be performing our normal monthly system maintenance to all servers.

The maintenance window will last from 7PM to 1AM.

There will be a brief, 5 minute, school-wide Internet outage between 8:00PM and 8:30PM:

  • Internet access from inside SPH buildings, including Shattuck, will be interrupted

The following services will have one or two small outages:
(You can continue to work, but may have brief pauses while services restart)

The following services will be unavailable from 7pm – 10:30pm:

The following services will be unaffected during the maintenance window:  

Please contact our I/T Helpdesk at (617)432-4357 or email helpdesk@hsph.harvard.edu for any questions or concerns you may have regarding this information.

Upcoming maintenance dates:

  • 12/11/2014

HSPH IT Department Relocation

Due to construction that will begin in mid-July on Landmark Center 3rd Floor East, staff members currently at Landmark Center will be relocated to 33 Wigglesworth Street from July 10 through December.

Staff members relocating to Wigglesworth include:

  • Taso Markatos
  • Caryn D’Agostino
  • Deane Eastwood
  • Alex Garcia
  • David Marshall
  • Guillaume Molter
  • Brian Pedranti
  • Andy Ross
  • Anne Marie Stathis
  • Laurie Sutherland
  • Christopher Ternan
  • Nate Varney
  • Kevin Wnek

There is no change to Helpdesk or Media and Educational Technology Services (METS) teams.  The Helpdesk and these staff members remain in Kresge LL.  The Helpdesk may also be reached via phone at 617-432-HELP or via email at helpdesk@hsph.harvard.edu.

New Staff Addition: Shinaider Zizi

Shinaider Zizi began his internship on October, 21, 2014. He will be working 10 hours each week. Shinaider Zizi is part of a program at Roxbury Community College (RCC). Zizi is a candidate for an associate degree in Information System Tech (IST) with an anticipated graduation date of May 2015.


Shinaider Zizi

Shinaider Zizi outside of Harvard University School of Public Health


Zizi will be working

  • Tuesday, Thursday from 10:00 AM to 2:00 PM
  • Friday From 10:00 AM to 12:00 PM.

Please join us in welcoming Zizi to the Harvard School of Public Health!

New Staff Addition: Joseph Monteiro

Joseph Monterio began working as an intern on October 2 and will be working 12 hours each week as part of his program at Roxbury Community College (RCC).  He is a candidate for an associate of science degree in information system technology with an anticipated graduation date of May 2015.

Joseph Montiero

Joseph Montiero, Roxbury Community College Intern

Joseph will be working Tuesday, Thursday and Friday from 1:00 PM to 5:00 PM.

Joseph is our eighth co-op in the HSPH-RCC partnership coordinated by the HSPH Office of Human Resources.

Please join us in welcoming Joseph to the Harvard School of Public Health!

 

Video Production Services

In addition to providing video production expertise in the HSPH Leadership Studio or distance learning studios, the Media and Educational Technology Services (METS) team, occasionally takes to the road for video shoots.

Kevin Brunswick, educational video specialist and Erin Chadwick, production assistant from Emerson College, recently visited the Harvard Faculty Club to shoot an interview with Dr. Faleh Mohamed Hussain Ali, Assistant Secretary General for Policy Affairs in Qatar.

qatar

Forum at HSPH live webcast today at 12:30 pm

Please join us today at 12:30 for a live Forum at HSPH webcast: “The Ebola Disaster: How Did We Get Here and What’s Next” from the HSPH Leadership Studio.

Forum Ebola

Ian Tosh (left), Manager of Media and Educational Technology Services (METS) and Christopher Riley (right), Video Production Specialist prepare for today’s Forum at HSPH.

Happy National Cyber Security Awareness Month

National Cyber Security Awareness Month (NCSAM) – celebrated every October – was created as a collaborative effort between government and industry to ensure every American has the resources they need to stay safer and more secure online.

Cybersecurity begins with a simple message everyone using the Internet can adopt: STOP. THINK. CONNECT. Take security and safety precautions, understand the consequences of your actions and behaviors online and enjoy the benefits of the Internet.

Tips & Advice

Keep a Clean Machine

  • Keep security software current: Having the latest security software, web browser, and operating system are the best defenses against viruses, malware, and other online threats.
  • Automate software updates: Many software programs will automatically connect and update to defend against known risks. Turn on automatic updates if that’s an available option.
  • Protect all devices that connect to the Internet: Along with computers, your smartphones, gaming systems and other web‐enabled devices also need protection from viruses and malware.
  • Plug & scan: USBs and other external devices can be infected by viruses and malware. Use your security software to scan them.

Protect Your Personal Information

  • Secure your accounts: Ask for protection beyond passwords. Many account providers now offer additional ways for you verify who you are before you conduct business on that site.
  • Make passwords long and strong: Combine capital and lowercase letters with numbers and symbols to create a more secure password.
  • Unique account, unique password: Having separate passwords for every account helps to thwart cybercriminals.
  • Write it down and keep it safe: Everyone can forget a password. Keep a list that’s stored in a safe, secure place away from your computer.
  • Own your online presence: Set the privacy and security settings on websites to your comfort level for information sharing. It’s ok to limit how and with whom you share information.

Connect with Care

  • When in doubt, throw it out: Links in email, tweets, posts and online advertising are often the ways cybercriminals compromise your computer. If it looks suspicious, even if you know the source, it’s best to delete or, if appropriate, mark as junk email.
  • Get savvy about Wi‐Fi hotspots: Limit the type of business you conduct and adjust the security settings on your device to limit who can access your machine.
  • Protect your $$: When banking and shopping, check to be sure the sites is security-enabled. Look for web addresses with “https://,” which means the site takes extra measures to help secure your information. “Http://” is not secure.

 Be Web Wise            

  • Stay current. Keep pace with new ways to stay safe online. Check trusted websites for the latest information, share with friends, family and colleagues and encourage them to be web wise.
  • Think before you act: Be wary of communications that implores you to act immediately, offers something that sounds too good to be true or asks for personal information.
  • Back it up: Protect your valuable work, music, photos, and other digital information by making an electronic copy and storing it safely.

Be a Good Online Citizen

  • Safer for me, more secure for all: What you do online has the potential to affect everyone – at home, at work and around the world. Practicing good online habits benefits the global digital community.
  • Post only about others as you have them post about you.
  • Help the authorities fight cybercrime: Report stolen finances, identities and cybercrime to http://www.ic3.gov (the Internet Crime Complaint Center) and http://www.onguardonline.gov/file-complaint (the FTC).

Visit http://www.stopthinkconnect.org for more information.

Tech Day Raffle Winners

photoThank you for the outstanding turnout at today’s Tech Day.  Hundreds of HSPH community members stopped by to learn about Office 365, VDI, Canvas, new Dell products, BlueJeans video conferencing, Mediasite course capture, and responsive web design. Dozens participated in tours of our new distance learning and video production studios and the HSPH server room.

We raffled off a number of items that IT staff members are excited about.

The winners are:

Louis Bishop
Dell Venue 7 Tablet 

Iris Kim
Apple TV

Nang H. Tin Movng
Dell Bluetooth portable speaker 

Casey Hamilton
iPod Shuffle 

Beth Chaplin, Jacke Willis, and Sonya Milonova
FUELActive Portable Charger – charge your iPhone, iPod, Android or other USB device, anytime, anywhere

Congratulations to Louis, Iris, Casey, Nang, Beth, Jacke and Sonya!  The prizes can either be picked up at the HSPH Helpdesk in Kresge LL15 or we will arrange for delivery.

Based on the strong turnout, we hope to do another Tech Day in the spring.