HCM 701 Organizational Behavior
Dr. D. Javitch
2.5 credits
This course focuses on the challenges of managing complex health care systems. We will explore the leadership and motivational skills relevant to performing as an effective manager, and discuss the different roles associated with managing the individual, the unit, the organization, and the larger system.
The Harvard School of Public Health designates this educational activity for a maximum of 27.5 AMA PRA Category 1 Credits TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
HCM 703 Perspectives in Public Health
Dr. M. Roberts
2.5 credits
This public health course will use case studies focusing on important health issues - such as smoking, gun violence and HIV prevention and treatment, to give students a sense of the environmental, social, and behavioral complexities affecting the health of populations. Students will submit several short discussion memos and a longer paper analyzing a public health issue of their choice from various points of view.
HCM 732 Operations Management in Service Delivery Organizations
Dr. J. Pliskin
2.5 credits
Operations management is concerned with evaluating the performance of operating units, understanding why they perform as they do, designing new or improved operating procedures and systems for competitive advantage, making short-run and long-run decisions that affect operations, and managing the work force. To understand the role of operations in any organization, a manager must understand process analysis, capacity analysis, types of processes, productivity analysis, development and use of quality standards, and the role of operating strategy in corporate strategy.
The Harvard School of Public Health designates this educational activity for a maximum of 27.5 AMA PRA Category 1 Credits TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
HCM 702 Marketing
Ms. L. MacCracken
2.5 credits
This course introduces students to the marketing strategies and tactics that provide competitive opportunities for healthcare organizations. The course focuses on the marketing elements of price, place, product and promotion, concepts that are the basis of constructing and implementing a marketing strategy. Other topics include market research, product strategy, new technology and MDs, branding, mulit-cultural marketing and promotional decisions, including crisis communications. The class work includes cases, theory and an independent project.
The Harvard School of Public Health designates this educational activity for a maximum of 27.5 AMA PRA Category 1 Credits TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
HCM 709 Communication Skills for Managers
Mr. M. Campbell
1.25 credits
Health care executives are increasingly called upon to communicate with a wide range of internal and external groups. This course will focus on the competencies necessary to deliver successfully presentations in a variety of situations that involve subordinates, superiors, with the board, peers, and external constituencies like the media. Students will learn to analyze challenging communication situations, prepare for contingencies, think on their feet, answer difficult questions and develop poise and confidence under pressure. The principals and techniques of this course will be applied to mini-projects that the students will deliver off-site. Students will be responsible for reporting an analysis of these projects for review by the course instructor.
The Harvard School of Public Health designates this educational activity for a maximum of 24 AMA PRA Category 1 Credits TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
HCM 719 Financial Transactions and Analysis
Dr. H. Rivenson
2.5 credits
This intensive course introduces concepts of financial accounting to the non-accountant user of financial information. Basic accounting transactions, statement preparation and concepts of accrual versus cash accounting are presented in the first half of the course. The remainder of the course focuses on financial analysis of a variety of health care organizations.
HCM 720 Cost Accounting and Control Systems
Mr. R. Siegrist
2.5 credits
This course is designed to introduce students to cost accounting and management control concepts and uses for health service organizations. The first part of the course develops a basic knowledge of cost accounting, including full and differential costing techniques. The remainder of the course focuses on management control structure and process and addresses topics such as responsibility accounting, budgeting, reporting and variance analysis.
HCM 778 Skills & Methods of Health Care Negotiation & Conflict Resolution
Dr. L. Marcus, Dr. B. Dorn
1.25 credits
This course introduces students to the theory and practice of negotiation and conflict resolution. Particular emphasis is placed on integrating analytic skills, negotiation techniques and conflict resolution methods into the practice of health care management. Much of the class is devoted to simulation exercise in which general concepts and methods are demonstrated and practiced. These exercises model disputes typical of health care settings and health care management problems. The debriefings that follow each exercise offer individual feedback, as well as the opportunity to examine applied issues of organizational communication, system design and conflict. By the end of the course, students will have knowledge of the overt and covert causes of conflict, concepts for analyzing disputes and a variety of methods useful for preventing, resolving and when necessary, initiating a conflict.
HCM 704 Managing Information in Health Care
Dr. D. Michaels
2.5 credits
This course is designed to provide the student with a high level review of health care IT. We begin with an overview and discussion of the current and projected state of health care IT as delineated by federal and other IT leaders and then move onto a review of specific types of applications (EMR, CPOE, handheld devices) with an emphasis on understanding how technology can be used to gain business and operational efficiencies in the health care arena. We will be taking a critical look at the cost effectiveness of several of these applications including a session designed to help you learn how to calculate a return on investment (ROI) for any major IT purchases that you or your organization might be considering.
HCM 722 Financial Management of Health Care Organizations
Dr. H. Rivenson, Ms. D. Puhy
2.5 credits
Topics include financial management of working capital and investment decision models, long term capital structure and mergers and acquisitions of health care organizations. Materials will primarily involve cases about a range of health care organizations (hospitals, insurers/ managed care plans, neighborhood health centers, physician groups, home health agencies, etc.).
HCM 756 Quality Improvement and Quantitative Methods in Quality
Dr. M. Bloomberg, Dr. M. Pagano, Dr. J. Silobrcic
5.0 credits
30 sessions through Summer and Academic Year 2, Field Project
A course in quality improvement and quantitative tools closely geared to the needs of the physician manager whose responsibilities include oversight or direct involvement in quality management and improvement in a health delivery organization.
The Harvard School of Public Health designates this educational activity for a maximum of 55 AMA PRA Category 1 Credits TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
HCM 706 Physician Leadership Seminar
Mr. J. Conway
2.5 credits
This course focuses on development of the clinical leadership and managerial skills that are most practical and relevant to physician managers. Particular emphasis will be on planning, decision making, and management of major strategic and organizational change initiatives. Cases, discussion and guest speakers will provide participants with greater insights into the roles, challenges and success requirements of executives and clinical leaders in critical initiatives such as mergers, consolidations, restructuring, medical group management, utilization appropriateness, technology deployment and e-commerce strategy.
HCM 707 Health Care Management Practicum
Ms. D. Soodalter-Toman
5 credits
Field Project throughout Academic Year 2
The Practicum provides students with an opportunity to apply the knowledge and skill gained in the MHCM program and this course along with their experience and expertise by completing a field project in a healthcare organization. The project will involve the development and implementation of a major change initiative.
HCM 731 Competitive Strategy Determination
Dr. N. Kane
2.5 credits
This course focuses on the conceptual framework needed to plan for the long-term viability of health care organizations. Using selected readings and case studies of both health care and non-health care organizations, students will learn to appreciate the concepts of competitive strategy and competitive advantage primarily through practice in analysis. The objective is to provide students with the conceptual tools and the practical skills to enable them to formulate and evaluate organizational strategy.
HCM 755 Provider Payment Systems and Policy
Ms. K. Quigley
2.5 credits
The admonition "Follow the money" is good advice to anyone seeking a deeper understanding of any health care system. Money is a major tool for shaping the delivery of health care, for both good and ill. This course will follow the money as it flows through provider payment systems, and examine the effects of these flows on those who give, receive and pay for health care. Topics will include payment methods for hospital care, physician, pharmaceuticals, nursing homes, dental services, long-term care, and new technologies. Cross-national perspectives will be used occasionally to gain greater understanding of some of the challenges that face all health care systems in designing successful provider payment systems. Guest speakers will provide a first-hand perspective on selected topics. Materials will primarily involve cases about a range of health care organizations (hospitals, insurers/ managed care plans, neighborhood health centers, physician groups, home health agencies), supplemented by background readings.
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