HELP Loan Exit Counseling for International Students

International Students who borrowed a HELP and/or CitiAssist Private loan during their course of study at HSPH are required to complete loan exit counseling in order to graduate. This year, the Office of Student Financial Services will be offering two different types of counseling sessions. The first session will allow HELP borrowers the opportunity to meet with a Citibank representative who will detail what you may expect as a borrower through the Citibank program. The second session is required and will walk students through the electronic exit process.

RECOMMENDED: This session will be presented by a Citibank (HELP lender) representative and is intended to assist students in understanding the terms and conditions of the loans, covering what to expect during repayment, what a student’s estimated monthly payments will be, how to make payments, etc. This is intended to be an interactive session and students are encouraged to come with questions.

REQUIRED: This session will be hosted in the computer lab so that students may complete the required electronic exit information, set-up their online accounts at http://www.studentloan.com, and further discuss and review loan terms and conditions.

 
Should you bring anything with you? YES

• A pen
• When completing an exit interview you will be asked to provide three references. Please make note of your references' addresses and phone numbers before coming to a session. References are not co-signers, and will not be responsible for the loan. They are contacts should the lender be unable to locate you.
  
  All graduating financial aid recipients will be reminded via-email, which will also confirm the location, dates and times of the sessions. If you have any questions, please feel free to contact the Office of Student Financial Services, 708 Huntington (telephone number 617-432-1867) or email us at: osfs@hsph.harvard.edu.