COVID-19 General FAQs


Can I come into Harvard Chan buildings to study or work?
All School buildings are closed to all but a limited number of designated people. Only those on a “Designated Personnel” list will be allowed in buildings. These people include Facilities Operations and critical lab staff. The FXB entrance will be the only entrance point open to designated personnel. In addition, Sebastian’s Café will remain closed for the duration of the remote work period.

Will I still be able to receive deliveries or mail during the shutdown?
Shipping and receiving functions will be on a Winter Break schedule. While we are working remotely, please do not order any supplies or equipment unless they are absolutely essential. As long as USPS continues to deliver mail, Operations staff will accept it. All delivered mail will be held until we return to normal on-site operations.

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As members of the public health community, we feel a responsibility and desire to serve in this time of public health crisis. What can we do to help?
There are a number of ways for Harvard Chan School community members to get involved in the response to the COVID-19 pandemic. Explore options on the COVID-19 Student Involvement Opportunities page, such as joining the Harvard University Health Services (HUHS) Student Health Corps.

I know social connection is important to health. How should I think about and help navigate the need for physical distancing?
This pandemic means we need to avoid contact at the same time we are experiencing a high level of uncertainty and stress. Although you are physically remote, please do all you can to remain virtually connected and engaged with our community and help others do so as well. You can explore ways to stay connected through Harvard’s Socialize Remotely site.

Know that the Harvard Chan community is here to help you. Members of our community have developed resources related to addressing anxiety, dealing with stress, staying connected, and how to talk with children about COVID-19:

If needed, mental health resources are available from Counseling and Mental Health Services (for students) and the Employee Assistance Program (for faculty and staff).

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COVID-19 precautions

What is the current testing protocol for those limited personnel who can be on campus?
Visit the University’s central coronavirus site for the latest policies on testing and tracing COVID-19.

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I do not have the internet at home or my connection is slow. Are there resources available?
The Harvard IT department (HUIT) has developed a guide with tips for accessing and optimizing internet at home. View the guide here.

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Is it okay to travel?
University Provost Alan Garber announced that University-related travel, both international and domestic, is prohibited until further notice and should not be planned or scheduled at this time. This applies to all community members—students, faculty, staff, postdoctoral fellows, and other academics. Personal travel, both international and domestic, is strongly discouraged. For guidance go to the Harvard travel guidance web page.

Will I have to pay for University travel that I had to cancel?
If you have travel planned that the University would have reimbursed that now has to be cancelled, you will be reimbursed for those costs in accordance with the Travel Cancellation & Reimbursement Guidance Regarding COVID-19. International members of the community should consult the Harvard International Office website for guidance.

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