CLICK HERE to report a bias-related incident
Reporting Bias-Related Incidents
The bias-related incident reporting system uses the existing University-wide Anonymous Reporting Hotline operated by a third-party vendor, Navex. Those who report may self-identify, if they wish. However, by default, all reports are anonymous. Upon submitting a report, you will be given a personal identification number (PIN) that can be used to access the anonymous reporting system. If a you do not self-identify, all communication will done through the system and you will be able to check on the status of your report by using the PIN the system generates. At any time, you can update the incident report and select to self-identify. If you do self-identify, you might be contacted by the appropriate individual (see protocols below) to help in resolution.
A flow chart can be found in the “Flow Chart” tab after the “Protocols” section below.
To ensure your report is received by the Harvard Chan School Office of Diversity and Inclusion:
Please note: this applies if you are a Harvard Chan community member or any person reporting a bias-related incident involving our campus or community members.
Protocols for bias-related reporting were developed to offer a consistent, timely, and compassionate response to any person who may experience a bias-related incident. Below are the steps that will follow once a bias-related incident has been reported.
Protocols were developed by members and affiliates of the Dean’s Advisory Committee on Diversity and Inclusion.
Part I: Bias-Related Incident Reporting
- You will obtain a unique Personal Identification Number (PIN) at the time of the call or web submission. By default, the bias-related incident reporting system ensures that all submissions are anonymous, unless you choose to identify. To further ensure anonymity, all communication will be done within the reporting system, which you can access with your PIN.
- In the “incident summary” please indicate that the incident is related to the Harvard Chan School of Public Health.
- All incident reports involving the Harvard Chan School will normally be directed to the Associate Dean for Diversity within one business day. Should a report involve the Associate Dean of Diversity, or any Office of Diversity (ODI) staff, it will be referred to the Dean for Academic Affairs.
- All incidents involving the Harvard Chan School will also be directed to the appropriate office: Office for Student Services, Office of Faculty Affairs or Human Resources.
*Harvard’s office of Risk Management and Audit Services (RMAS) is the administrator of the anonymous reporting system.
Part II: Actions Taken Once a Bias-Related Incident is Received
- For those who self-identify, either the Associate Dean for Diversity or the ODI Director of Inclusion Programs may contact you to initiate a discussion of possible next steps. Action steps will be determined and carried out in collaboration with the Office for Student Services, Office of Faculty Affairs or Human Resources as appropriate.
- One or more of these options may occur, regardless of anonymity status:
- Conversation: The Associate Dean for Diversity, Director of Inclusion Programs or designee from the Office for Student Services, Office of Faculty Affairs or Human Resources may have a conversation with the person(s) perceived as responsible for a bias related-incident, respecting wishes for anonymity or otherwise.
- Mediation: The Associate Dean for Diversity or Director of Inclusion Programs could arrange mediation between the individual reporting the incident and the person(s) involved in the incident.
- Referral: Support and counseling for the affected individual could be arranged.
- Disciplinary Action: Under certain circumstances and when institutional policy is violated, disciplinary action may be taken toward the person(s) who caused the incident.
- No Further Action: This could be an outcome, for example, if the individual reporting the incident chooses not to further purse it, or if it is determined no institutional policies or laws were violated.
Part III: After a Bias-Related Incident is Resolved/Closed
- All reported incidents are included in the Dean’s Annual Report on Diversity and Inclusion. The reports will be presented as aggregated de-identified data.
*Information will include the action taken (if any), category of the individual reporting the incident (e.g. student, staff, academic appointee, other) and the category of individual(s) identified as causing the incident.
- An advisory committee will meet quarterly to work with the Associate Dean for Diversity to review de-identified bias-related incident information to ensure appropriate steps were taken. Should an incident involve anyone on the committee, that individual will not participate in the review.
- Incidents involving the same individual, repeatedly, will be escalated to the Associate Dean for Faculty Affairs, Associate Dean for Student Services, Director of Human Resources, and/or the Dean of the Faculty (as appropriate to the category of the individual). As appropriate, Department Chairs and supervisors will be involved in developing remediation plan(s).
Above all, the system and protocol are intended to support affected community members. Through documenting and responding to all bias-related incidents swiftly and appropriately, the long-term goal of the system is to cultivate a supportive culture at the School.
Title IX Incidents: Per University policy, all Title IX incidents (i.e. sexual harassment and assault; discrimination based on sex) will be referred to the appropriate Title IX Officer for resolution. Such incidents will be included in aggregate data as described above.
Advisory Committee: The Advisory Committee will be made up of six members, with representation from students, staff, research appointees and faculty, in addition to the Associate Dean for Diversity and Director of Inclusion Programs. The Associate Dean for Diversity will select members from those who apply. Each member will serve a two-year term, except for the first year. During the first year, two members of the committee will only serve one-year terms, so that there will be two new members selected each year.
Click here for a list of Frequently Asked Questions about the bias reporting process and available supports.
Disclosing incidents related to sex, sexual orientation, and/or gender identity
There is a separate University-wide system in place for disclosures of incidents related to sex, including sexual harassment and sexual violence, which is a form of sexual harassment; and gender-based harassment, including harassment based on sex (but not of a sexual nature), sex-stereotyping, sexual orientation, and/or gender identity. Though this system is not an anonymous or confidential process, information is handled sensitively and discretely and is shared on a strictly need-to-know basis.
To make a disclosure, contact:
Harvard has designated 50 Title IX Coordinators in every School and unit of the University to help address issues of equity and inclusion, respond to disclosures of potential sexual harassment, including sexual assault, or gender-based harassment, assist in developing interim measures, and serve as a bridge to other resources..
Title IX Coordinators
Harvard T. H. Chan School of Public Health Title IX Coordinators
Robin Glover, Associate Dean of Student Services
Kresge Building, Room G4
677 Huntington Avenue
Boston, MA 02115
Linda Picard, Senior Director of Human Resources
Human Resources, Suite 141
90 Smith Street
Boston, MA 02120
Jennifer M. Ivers, Associate Dean for Faculty Affairs
HSPH 1st Floor
90 Smith Street
Boston, MA 02120
A complete list and contact information of the University’s Title IX Coordinators can be found here.
Title IX Office
The Office for Sexual and Gender-based Dispute Resolution
To file a formal complaint:
The Office for Sexual and Gender-Based Dispute Resolution
44R Brattle Street, 2nd Floor
Cambridge, MA 02138
Phone: (617) 495-3786
Office of Sexual Assault Prevention and Response (OSAPR)
Smith Campus Center, Suite 731
1350 Massachusetts Avenue
Cambridge, MA 02138
Office Phone: (617) 496-5636
24/7 Confidential Hotline: (617) 495-9100
For School-specific procedures for Complaints against faculty, click here.