Patient Retention and Re-engagement at AIDS Healthcare Foundation (AHF)

Anton Castellanos Usigli, '22

Summer Field Immersion Experience
I conducted a qualitative process evaluation of a patient re-engagement program (“Back In Care”) at AIDS Healthcare Foundation (AHF). I also conducted a qualitative systemic analysis of AHF’s patient retention strategies nationally. For this project, I conducted 50 interviews with AHF’s C-suite executives, mid-level managers, and front-line staff, which I analyzed through thematic analysis.