stephanie doan

Strengthening Anchor Mission and Health Equity at UMASS Memorial Health Care

Stephanie Doan, ’22

Summer Field Immersion Experience
In partnership with Doug Brown, the CAO and President of Community Hospitals for UMMHC, brought together several brainstorming groups to determine the goals and strategy for the next phase of UMMHC’s Anchor Mission, the organizations effort to leverage their business practices and efforts to improve health in the communities that the hospital system serves, particularly those communities most impacted by racism and other social determinants of health. I had the opportunity to practice listening well, navigating complex internal and external relationships, and finding ways to build staff engagement in a new effort. Perhaps most notably, I was able to observe some skilled adaptive leaders at UMMHC make important decisions for providing healthcare in a challenging and uncertain environment.