James C. Benneyan, PhD

Northeastern University

Dr. James Benneyan is a nationally recognized leader in healthcare systems engineering and quality improvement methods. He is director of the healthcare systems engineering program at Northeastern University in Boston Massachusetts, co-director of a National Science Foundation healthcare improvement science center, and has taught workshops, seminars, and short courses in healthcare process improvement for the Massachusetts Hospital Association, Institute for Healthcare Improvement, Healthcare Information and Management Systems Society, and American Society for Hospital Engineers. He currently serves as faculty and improvement advisor for the Institute for Healthcare Improvement, U.S. Food and Drug Administration, and Center for Medicare and Medicaid Innovation.

Previously Benneyan served as interim director of a Veterans Health Administration (VHA) Engineering Resource Center, senior systems engineer for Harvard Community Health Plan, and president of the Society for Health Systems and vice president of the Institute for Industrial Engineers professional societies. His research and consulting span healthcare engineering and improvement broadly – including process redesign, workflow optimization, patient flow, capacity planning, scheduling, logistics, patient safety, quality, and treatment optimization. He has over 100 publications in these areas and has received 8 teaching, mentoring, and research awards. He is a member of the advisory boards for the VHA Houston engineering resource center, the University of Texas healthcare systems engineering program, and Emendo Health, a healthcare staffing and workforce optimization company, and editor of IIE Transactions on Healthcare Systems, Health Care Management Science, and Operations Research in Health Care, and several other journals.