Jordan S. Peck, PhD

As the Vice President of Practice Operations at Southern Maine Healthcare, Jordan Peck, PhD leads a multispecialty network with an overall revenue of ~$100 million across 21 different practice sites, including over 140 providers and 400 team members. Jordan began this role in the midst of COVID and lead exhausted team members in rebuilding the network and resuming operations in a new context.  Jordan and his team rapidly re-adjusted their culture to adopt innovative strategies in order to maximize access, maintain financial stability, and ensure safety for all.  As a leadership fellow of the Advisory Board and Diplomate of the Society for Health Systems, Jordan is a nationally recognized leader in healthcare performance improvement and management engineering. Prior to his current role, Jordan led the MaineHealth Center for Performance Improvement (CPI) where he built and managed teams of highly skilled internal consultants, project managers, quality and process improvement experts. His work included the system wide development and roll out of a comprehensive Lean Daily Management System across all MaineHealth regions. Prior to MaineHealth, Jordan served as a Sr. Staff engineer with the New England VA Healthcare System where he earned his Lean Six Sigma Black Belt.  Jordan has a Ph.D. in Engineering Systems from MIT with a focus in Healthcare Systems Engineering and Lean Enterprise Transformation. He has authored articles which span the implementation of performance improvement initiatives to the use of advanced data analytics to improve healthcare operations. Jordan is a well-regarded teacher and presenter including his standing faculty positions at the Harvard School of Public Health, the University of New Hampshire, Tufts Medical School, and previously having won a teaching excellence award as an Adjunct Clinical Professor of Healthcare Operations Management at the Boston University School of Public Health.