The International Leadership Development Program for Physicians

March 30, 2020April 9, 2020

$10,000

Harvard Longwood Campus, Boston, MA

Attending the International Leadership Development Program for Physicians was the best decision I have made regarding my career growth in a long time. The curriculum, structure of program delivery, the organisers and course instructors all blended excellently, leading to a magnificent course that helped me enhance my leadership and program quality improvement skills.
  • —Sarah Asiimwe, MBChB, MPH
  • Public Health and M & E Specialist, The Global Fund
  • Switzerland

Program Overview

Ariadne Labs and ECPE

Develop the knowledge and skills you need to effectively lead your health care organization.

Physicians are often selected for senior leadership positions based on clinical expertise. No matter the setting, these expanded roles require knowledge of critical management skills and leadership practices, which are not typically part of physician training.

This executive education program brings together a peer group of physician leaders from a variety of health care settings around the world who face similar challenges. Harvard experts and industry leaders provide focused leadership and management training, ensuring participants are prepared to direct change and drive value within their organizations and communities.

During this highly interactive course, participants will engage with each other and expert faculty in small groups, experiential activities, and full-class discussions, allowing for an open exchange of ideas to address the challenges inherent in creating a healthy population, quality health care, and maintaining cost effectiveness.

As a participant, you will:

  • Develop a deeper awareness of your own leadership strengths and development opportunities
  • Enhance your strategy, negotiation, conflict management, peer and team management and other key leadership skills
  • Expand your understanding of responsibilities and options as a manager of a  clinical department, service, or program and as a senior institutional leader
  • Learn strategies and tactics to lower costs and improve operations while increasing quality and safety
  • Advance knowledge and skills in the art and science of improvement, allowing each participant the opportunity to immediately apply the skills they learn to a selected improvement project during the program
  • Visit and engage with change agents in high performing health care delivery organizations in the greater Boston area
  • All while innovating and developing new and better ways of delivering care to meet the needs of patients and employees

You will also have the opportunity to learn from the Harvard case-based style of learning, which provides a deep understanding of how leadership concepts apply to everyday situations in settings around the world.

Improve Health Care, Experience, and Value

As part of the program, each participant will identify and develop a plan for an improvement project connected to her or his organization’s business plan. Each participant will identify a key area of change prior to the start of the program, submit the idea to faculty for review, and actively work on the project during the program and beyond.

The improvement project may be in any one of three categories:

  • Improving quality of care and services
  • Reducing costs while maintaining or improving quality
  • Expanding patient or customer satisfaction with the development of new services or innovative ways of providing existing services

Throughout the program you will work with faculty and participant colleagues to refine and further develop your project, so that you can implement the project when you return home. Whether you work at a public health delivery site, a government agency, or another setting, this collaboration will enable you to move forward with an actionable plan to improve performance.

The design of this program allows participants to achieve results by immediately applying the skills they learn to everyday work experiences. This combination of theory applied to daily work makes the program unique and provides a foundation for making improvements long after the program is completed.

Harvard faculty in the program will assist you before and during the program, guiding you through the steps required for successful change. You will work with Harvard faculty and your peers to advance your implementation goals by applying learning from the classroom in the context of your home environment.

Learn from Experts in the Field

This applied program is designed and led by Harvard Chan School faculty who are recognized experts in improving health care in diverse settings around the world. The faculty will work with you on how learnings are applicable and tailorable to your specific health care setting. You will leave this program with the tools and strategies to be a more effective manager and leader and to make a greater impact on executing successful change when you return home. Topics explored during this program include:

  • Evidence-based decision making
  • Financial analysis and cost control
  • Generating and sustaining innovation
  • Leadership
  • Creating and managing change
  • Negotiation
  • Team building and performance
  • Organizational strategy
  • Patient safety and engagement
  • Quality improvement methods and tools

As a participant, you will visit a high performing health care delivery organization that serves a diverse population in the Greater Boston area. Through this visit, you will meet with successful innovators to experience how highly effective leadership can improve care, health, and value. This is an unparalleled opportunity to discuss the issues you face as a health care leader with colleagues and experts who are meeting these challenges.

Objectives & Highlights

This program covers both the theory and application of leadership and management skills for physician leaders. Throughout the program, participants will engage with individuals from different international health systems who are all facing similar health care challenges.

Learning Objectives

  • Apply broad strategic knowledge of the health care system in which you work to plan and implement changes in health care delivery at the organizational and unit level
  • Articulate your highest priorities as a leader in a health care organization
  • Demonstrate insight into, and appreciation of, the external challenges and changes occurring in health care systems worldwide as well as options for effective responses
  • Employ concepts and frameworks in key disciplines, including, patient safety, quality improvement, innovation, financial management and control, and performance improvement
  • Apply improvement methods when diagnosing and solving problems
  • Employ best practices on leading and managing health care organizations
  • Deploy change management skills

Program Support

Harvard will provide ongoing support during the program, guiding you through the steps required for successful change and spread. With the support of and interaction with faculty, coaches, and peers, you will apply classroom learnings to the context of your home environment and culture.

Credits and Logistics

Please note: A laptop or other portable personal computing device is strongly recommended for course enrollees.

Accommodations

March 2020

Hilton Boston Back Bay
40 Dalton Street
Boston, MA 02115
TEL: (617) 236-1100 FAX: (617) 867-6104
$283/night + 14.95% tax, includes: Complimentary wireless internet and access to the fitness center

Book Online

Offering spectacular views of Boston’s skyline, and within walking distance to Fenway Park, the hotel is conveniently located near all amenities. The Harvard Chan School can be accessed best by public transportation on either the Train (Green line, E, Outbound to Brigham Circle), or by Bus (39 towards Forest Hills). The Hilton is approximately 1.5 miles from the program location.

A limited number of rooms have been reserved at a reduced rate until February 29, 2020. These rooms are available on a first-come, first-served basis. Please be advised that hotels in the Boston area can sell out very quickly. We recommend making your hotel reservation as soon as you receive registration and payment confirmation. Please mention group code HSPH -ILD0320 and Harvard T.H. Chan School of Public Health to receive the special rate.

Program Location

Harvard T.H. Chan School of Public Health
FXB Building
651 Huntington Avenue
Boston, MA 02115
617-432-2100

Program check-in and the first week of sessions will be held at Harvard T.H. Chan School of Public Health. The School is located in the heart of the Harvard Longwood Campus in Boston. Public transportation is readily available to the city’s many shopping districts, museums, and restaurants.

For directions, please click here.

Continuing Education Credit

Harvard T.H. Chan School of Public Health will grant 4.8 Continuing Education Units (CEUs) for this program, equivalent to 48.75 contact hours of education. Participants can apply these contact hours toward other professional education accrediting organizations.

All credits subject to final agenda.

All participants will receive a Certificate of Participation upon completion of the program.

Faculty

Current faculty, subject to change.

Cindy Hupke, BSN, MBA

Program Director

Former Director
Institute for Healthcare Improvement
Instructor
Health Policy & Management
Harvard T.H. Chan School of Public Health

Laurie S. Pascal, MBA, MPH

Program Director

Lecturer on Health Policy and Management
Department of Health Policy and Management
Harvard T.H. Chan School of Public Health
President
Pascal Consulting

Evan Benjamin, MD, MS, FACP

Faculty

Brigham and Women's Hospital and Harvard Medical School
Chief Medical Officer
Ariadne Labs

Donald M. Berwick, MD, MPP

Faculty

President Emeritus and Senior Fellow
Institute for Healthcare Improvement (IHI)
Lecturer on Health Care Policy, Part-time
Harvard Medical School

Maureen Bisognano, MS

Faculty

President Emerita and Senior Fellow
Institute for Healthcare Improvement

Asaf Bitton, MPH, MD

Faculty

Executive Director
Ariadne Labs

Rushika Fernandopulle, AB, MD, MPP

Faculty

CEO and Co-Founder
Iora Health

Mary C. Finlay, MBA

Faculty

Lecturer
Division of Policy Translation and Leadership Development
Department of Health Policy and Management
Harvard T.H. Chan School of Public Health

Susan Gullo, RN, MS

Faculty

Director
Implementation Platform
Ariadne Labs

Ted A. James

Faculty

Vice Chair, Academic Affairs
Harvard Medical School
Chief, Breast Surgical Oncology
Beth Israel Deaconess Medical Center

Gerald Langley, MS

Faculty

Statistician and Consultant
Associates in Process Improvement

Assaad Sayah, MD, FACEP

Faculty

Senior Vice President and Chief Medical Officer
Cambridge Health Alliance
Assistant Professor of Emergency Medicine
Harvard Medical School

Shlomit Schaal, MD, PhD

Faculty

Chair-Ophthalmology and Visual Services
U Mass Medical School

Daniel L. Shapiro, PhD

Faculty

Founder & Director
Harvard International Negotiation Program
Harvard College
Affiliate Faculty
Program on Negotiation
Harvard Law School
Associate Professor of Psychology
Harvard International Negotiation Program
Harvard Medical School / McLean Hospital

Richard B. Siegrist Jr., MS, MBA, CPA

Faculty

Faculty Director, DrPH Program
Health Policy and Management
Senior Lecturer on Health Care Management
Department of Health Policy and Management
Director
Master in Health Care Management Program
Director of Innovation and Entrepreneurship
Harvard T.H. Chan School of Public Health

Pedja Stojicic, MD, MPH

Faculty

Project Director
ReThink Health

Agenda

This agenda is subject to change.

Monday, March 30, 2020
8:30–9:15 am Program Check-in & Continental Breakfast
9:15–9:30 am Classroom Technology Orientation
9:30–10:30 am Hupke, Pascal Welcome and Introductions
10:30–11:00 am Refreshment Break
11:00 am–12:30 pm Berwick Creating a Vision for Change
12:30–1:30 pm Lunch
1:30–3:00 pm Bisognano Building a Culture of Excellence
3:00–4:00 pm Welcome reception
Tuesday, March 31, 2020
8:00–9:00 am Continental Breakfast: Strategy Case Group Work
9:00–10:30 am Pascal What is Leadership?
10:30–11:00 am Refreshment Break
11:00 am–12:30 pm Finlay Organizational Strategy
12:30–1:30 pm Lunch
1:30–3:00 pm Hupke Leadership's Role in System Improvement
3:00–4:30 pm Optional: Project Plan Coaching or Personal Site Visit
Wednesday, April 1, 2020
8:00–9:00 am Continental Breakfast: Financial Case Group Work
9:00–10:30 am Siegrist Financial Decision Making I
10:30–11:00 am Refreshment Break
11:00 am–12:30 pm Siegrist Financial Decision Making II
12:30–1:30 pm Lunch
1:30–3:00 pm Pascal Leadership Self-Awareness
3:00–3:30 pm Refreshment Break
3:30–5:00 pm Hupke Exercise: Refining Project Vision
Thursday, April 2, 2020
8:00–9:00 am Continental Breakfast: Organizational Insights Case Group Work
9:00–10:30 am Pascal Organizational Insights
10:30–11:00 am Refreshment Break
11:00 am–12:30 pm Pascal Leading Teams
12:30–1:30 pm Lunch
1:30–5:00 pm Site Visit pre-arranged
5:00–6:30 pm Reception at Harvard Club of Boston, 374 Commonwealth Avenue, Boston
Friday, April 3, 2020
7:30–8:00 am Sessions to be held at Ariadne Labs, 401 Park Dr 3rd floor, Boston, MA 02215
8:00–8:30 am Continental Breakfast at Ariadne Labs
8:30–9:00 am Bitton Introduction to Ariadne Labs: Approach to Innovation
9:00–10:00 am Benjamin Transparency and Quality
10:00–10:30 am Refreshment Break
10:30–11:30 am Benjamin High Reliability
11:30 am–12:30 pm Gullo Culture of Safety
12:30–1:30 pm Lunch
1:30–3:00 pm Ariadne Tools Cafe: Concurrent Microsessions
3:00–4:30 pm Optional: Project Plan Coaching or Personal Site Visit
Monday, April 6, 2020
8:00–8:45 am Continental Breakfast
8:45–9:00 am Hupke, Pascal Welcome Back and Reorientation
9:00–10:30 am Langley The Science of Improvement I
10:30–11:00 am Refreshment Break
11:00 am–12:30 pm Langley Science of Improvement II
12:30–1:30 pm Lunch
1:30–3:00 pm Langley Application of Science of Improvement
3:00–3:30 pm Refreshment Break
3:30–5:00 pm Hupke, Langley Planning and Testing Change
Tuesday, April 7, 2020
8:00–9:00 am Continental Breakfast & Optional Scheduled Coaching Sessions
9:00–10:30 am Langley Quality as a Business Strategy
10:30–11:00 am Refreshment Break
11:00 am–12:30 pm Langley Application of QBS to Individual Organizations and Projects
12:30–1:30 pm Lunch
1:30–3:00 pm Hupke, Langley Strategies for Spread and Scale of Successful Changes
3:00–3:30 pm Refreshment Break
3:30–5:00 pm James Role of Leadership in Provider Burnout
5:30–8:00 pm Reception and Dinner at Harvard Club Downtown, 1 Federal Street, Boston
Wednesday, April 8, 2020
8:00–9:00 am Continental Breakfast & Optional Scheduled Coaching Sessions
9:00–10:30 am Pascal Change Models and Tools
10:30–11:00 am Refreshment Break
11:00 am–12:30 pm Stojicic Engaging Physicians to Transform Care
12:30–1:30 pm Lunch
1:30–3:00 pm Shapiro Negotiation and Conflict Management
3:00–4:30 pm Optional: Project Plan Coaching or Personal Site Visit
Thursday, April 9, 2020
8:00–8:45 am Continental Breakfast
8:45–10:30 am Hupke, Pascal Change Project Presentations
10:30–11:00 am Refreshment Break
11:00 am–12:30 pm Hupke, Pascal Planning Next Steps
12:30–2:30 pm Fernandopulle, Sayah, Schaal Lunch/Panel Discussion: Achieving Sustainable Strategic Results
2:30–3:30 pm Hupke, Pascal Bringing the Learning Home

Who Should Participate

This program is designed for physician health care executives and emerging leaders from around the world, including:

  • Chief Executive Officers
  • Chief Financial Officers
  • Chief Medical Officers
  • Chief Operating Officers
  • Chiefs of Staff
  • Clinical Department Directors
  • Executive Directors
  • Medical Directors
  • Medical Superintendents
  • Vice Presidents
  • Other executives whose responsibilities require them to allocate substantial resources, develop policies, and provide organizational leadership and direction for personnel

Past attendees have come from six continents and 25 different countries, ranging from Norway to Brazil to Australia to Nigeria.

Registration Criteria

A Doctor of Medicine (MD) or equivalent (DO, MBBS, MBChB, BMed, etc.) is required for participation in this program. Fluency in written and spoken English is also required.

Early registration is encouraged, as space is limited, and programs often fill quickly.

Develop an Unmatched Network of International Health Care Leaders

Program participants will be physician leaders who are change agents and innovators from around the world, brought together by their commitment to improving health care through effective leadership. By assembling physicians who are changing the health care delivery system in their home countries, this course provides the unique opportunity to develop productive alliances and enduring partnerships with your fellow physician executives.

This program offers a small, personal setting where you will learn from your fellow executive education colleagues, as well as program faculty as you exchange valuable insights and best practices. You will leave Harvard having developed a global network of leading executives you can rely on for guidance as you return home and implement what you learned.

 

Religious and Cultural Accommodations

Participants in this program have diverse social and religious affiliations. We aim to make the program as accommodating as possible in order to meet participants’ cultural and religious needs.

Harvard T.H. Chan School of Public Health recently opened a new space for prayer, meditation, and quiet reflection that will be open during the program. Religious institutions, including a mosque, temple, and church are also within walking distance of the program location. Meal selection and timing will also be adjusted when possible to accommodate participants’ needs.