Monthly Archives: June 2010

Spring Computer Training Results!

We completed our spring 2010 computer training offerings last week and would like to thank the community for making time for computer training.
During the 12 course series, 88% of seats were filled!
The training featured the following courses:

  • New Features of MS Office 2007
  • Intermediate MS Powerpoint 2007
  • Intermediate MS Excel 2007
  • Introduction to MS Project 2007
  • Intermediate MS Project 2007
  • Adobe Captivate
  • Novell Groupwise

We are planning our fall series of computer courses now.  Please contact Deane Eastwood at if you have suggestions for course offerings.
In the meantime, please visit the Harvard Center for Workplace Development for additional computer courses on the Harvard campus throughout the summer and into the fall.
Finally, consider an inexpensive ElementK license.  This license allows you to take self-paced, online courses from a large library of the most popular software titles.

MS Office 2007 upgrades in all computer laboratories and classrooms

On Wednesday, June 28, 2010, the IT Office completed upgrades to Microsoft Office 2007 in all computer laboratories and classrooms. 
Locations include:

  • Kresge LL6, LL10, LL19, 209, 210, 213
  • All classrooms in Kresge and FXB Center
  • Landmark Center
  • Shattuck House

Training courses on new features of MS Office 2007 will be offered in the summer and fall.

Upgrade to MS Office 2007!

MS Office 2007 upgrades are available to the community free of charge on all Harvard-owned machines as part of the University’s Enterprise Microsoft agreement.  Contact the HSPH Helpdesk at 432-HELP for further information.  Copies are also available at a large discount for personal purchase. We are currently testing MS Office 2010 and have tentative plans to roll that out to all locations at the end of the 2010-2011 academic year.

Commencement Video

On-demand video of commencement is now available. 

The videos allow visitors to jump forward to featured speakers including:

  • Dr. Stephen Edward John Moylan, student speaker
  • Dr. Royce Moser, Jr., alumni speaker
  • Dr. David Hunter, HSPH dean for academic affairs
  • Dr. Howard Koh, keynote speaker, and
  • Dr. Julio Frenk, HSPH dean

Keynote Speaker Dr. Howard Koh

View Video:

Adobe Captivate Training

There are still three seats remaining in next Tuesday’s Adobe Captivate training.

The session will be held on Tuesday, June 22 from 9 am to 4 pm in Kresge 209.

In the course, you will use Adobe Captivate to:

  • Record a software demonstration and simulation
  • Create a quiz
  • Organize presentations
  • Publish presentations

To register, please visit our spring computer training registration form.

More information:

The Buzz in the Kresge Cafe

We are pleased to show select World Cup matches in the Kresge cafe on the large television for the viewing convenience of the HSPH Community. 
Take a break, cheer for your favorite team, and meet fellow HSPH community members.
The United States takes on Slovenia at 10:00 am this morning. 
More information:

  • ESPN’s television schedule

What’s New in iSites for Summer 2010

The Icommons Group has successfully launched its June release of iSites. We are excited about some of the new features including an enhanced search feature.


iSites is used at HSPH for our learning management system (LMS) and powers all course websites at HSPH.

We also utilize iSites for community building websites for administrative and research purposes.  Examples include the Office of Human Resources internal site or a faculty member’s laboratory site that includes external collaborators.

Complete information including screenshots on enhancements may be found at:
What’s New in iSites for Summer 2010

Space Available in Intermediate Powerpoint Training on Wednesday

There is space remaining in this week’s and next week’s Intermediate Powerpoint 2007 training. All courses in our Office 2007 spring series have been very well received.

The courses will be held:
Part I: Wednesday, June 16, 9 am to noon, Kresge 209
Part II: Wednesday, June 23, 9 am to noon, Kresge 209

To register, please visit:

See also:
Up To speed with Powerpoint 2007, Microsoft

Last Call for Laptop Encryption


For the past 6 months, the User Services staff have been encrypting HSPH-owned Windows laptops in order to meet the new university security mandates.

For the final phase of this process, we are asking any faculty and staff who still have not had their laptops encrypted to contact us directly to set up an encryption appointment.

If you could please email us at with the most convenient
for us to encrypt your laptop, we will get back to you with a confirmed time.  Since the encryption takes 24 hours, any laptops brought in on a Friday will be kept until Monday. If your laptop has already been encrypted, you do not need to reply.

Please feel free to contact the Helpdesk at 432-HELP if you have any questions.

Thank you and have a great day!

Related resources:

Congratulations to Amy and Deane!

The HSPH Department of Information Technology offers congratulations to the two new Harvard graduates on our staff.

After three years of hard work, Amy Cohen, Manager of Instructional Computing, has graduated from Harvard ‘s Graduate School of Education with an Master of Education (Ed.M) degree.  Her specialized degree program focused on curriculum development for adults learning statistics and data analysis.

Also after three years of hard work, Deane Eastwood, Assistant IT Director, has graduated from Harvard’s Extension School with a Master of Liberal Arts in Extension Studies with a concentration in management and operations.  Coursework included courses in human resources, organizational behavior, finance, accounting, and general management studies.

Amy and Deane wait for the procession to begin into Harvard yard.

Amy and Deane join Fred Sheahan, who graduated in 2009 with a Ed.M in Technology, Innovation, and Education, as IT staff members who have recently taken advantage of Harvard’s tuition assistance program (TAP) to receive their master’s degree.

We are also very pleased that a high percentage of IT staff members are currently taking advantage of TAP and are enrolled in courses for both professional and personal development.

Staff members have recently enrolled in a wide variety of courses including JAVA programming,  web application development, development communications, financial accounting, marketing, principles of finance, technical writing, and theoretical physics.

Computer Maintenance on June 10, 2010

On Thursday night, June 10th, we will be performing our normal system maintenance to all servers and network equipment. The maintenance window will last from 7:00 PM til 1:00 AM.

The following services will have one or two small outages: (You can continue to work, but may have brief pauses while services restart)

  • GroupWise Full Client and IMAP Clients
  • Novell File and Print services
  • NetStorage
  • ICF File and Print services
  • Powerfaids and NetPartner
  • Web Server (main site)
  • GroupWise
    WebAccess System
  • Accellion File transfer

The following services will not be affected:

  • HPCC system
  • HSPH Unix server
  • Network connectivity for all of SPH. This includes non-HSPH Web sites
  • Network connectivity for SPH 1
  • Network connectivity for SPH 2
  • Network connectivity for FXB
  • Network connectivity for Landmark Center
  • Network connectivity for Offsite Locations
  • HSPH Wireless Network System

All future planned maintenance times are Thursday nights from 7PM to 1AM on the following dates:

  • 7/15/2010
  • 8/12/2010
  • 9/16/2010
  • 10/14/2010
  • 11/11/2010
  • 12/16/2010