The Department of Information Technology will be providing limited phone support hours to assist the community with computer issues during the winter break.
Phone support hours are as follows:
- Tuesday, December 24th: closed
- Wednesday, December 25th: closed
- Thursday, December 26th: 10 am to 1 pm
- Friday, December 27th: 10 am to 1 pm
- Monday, December 30th: 10 am to 1 pm
- Tuesday, December 31st: 10 am to 1 pm
- Wednesday, January 1st: closed
Emergency Phone Number
- 617-520-4774 (617-520-HSPH)
Walk-in service will not be available from December 24th through January 1st.
The Helpdesk will reopen for walk-in service on Thursday, January 2nd at 8:00 am.
Please note that all core systems (e.g., email, network, web servers, server rooms) are monitored throughout the break by the IT staff. These systems are monitored 24/7/365.
We wish everyone a happy and safe holiday break and look forward to working with you in 2014.
HSPH Department of Information Technology