Server and Network Maintenance Thursday Night, 08/22/2018 from 7PM to 1AM

UPDATE: All updates were successfully applied and all systems are fully operational.

On Thursday, August 23, we will be performing our regular monthly system maintenance to all servers and network equipment.

The maintenance window will last from 7PM to 1AM.

The following services will be affected during the dates and times above:

  • File and Print services
  • ICF File services
  • ICF Print services
  • Mailman listservs
  • Scan-to-email functionality for network copiers
  • Local SMTP email services
  • FILR (formerly NetStorage)
  • Powerfaids and NetPartner
  • Accellion file transfer service
  • Wasabi
  • Labpoint
  • CCure and Passage Point
  • Administrative forms (account requests, visitor pass requests, computer setup, etc.)
  • ICF VDI/Virtual Desktop System
  • Staff VDI/Virtual Desktop System
  • Kiosk VDI/Virtual Desktop System

All other services will be unaffected during the maintenance window, including the following:

  • Web Server (main www.hsph.harvard.edu site)
  • The Forum Web Site
  • HUIT O365 (Outlook) email system
  • my.harvard

Upcoming Maintenance dates:

  • September 13, 2018
  • October 11, 2018
  • November 15, 2018
  • December 13, 2018

Please contact our IT Helpdesk at (617)432-4357 or email helpdesk@hsph.harvard.edu for any questions or concerns you may have regarding this information.