Server and Network Maintenance

On Thursday, June 13th, we will perform our regular monthly system maintenance to all servers and network equipment.

The maintenance window will last from 7PM to 1AM. When maintenance is completed, we recommend rebooting your computer at your earliest convenience. This will refresh your network connection and apply any updates.

The following services will be affected during the dates and times above:
– File and Print services
– ICF File services
– ICF Print services
– Mailman listservs
– Scan-to-email functionality for network copiers
– Local SMTP email services
– FILR (formerly NetStorage)
– Powerfaids and NetPartner
– Kiteworks by Accellion File Transfer service
– Wasabi
– Labpoint
– CCure and Passage Point
– Administrative forms (account requests, visitor pass requests, computer setup, etc.)
– ICF VDI/Virtual Desktop System
– Staff VDI/Virtual Desktop System
– Kiosk VDI/Virtual Desktop System

All other services will be unaffected during the maintenance window, including the following:  
– Web Server (main site)
– The Forum Web Site
– HUIT O365 (Outlook) email system
– my.harvard

Upcoming Maintenance Windows:
8/22/2019 (pushed 1 week, classes end on the 16th)

Please contact our IT Helpdesk at (617) 432-4357 or email for any questions or concerns you may have regarding this information.

Harvard T.H. Chan School of Public Health
Department of Information Technology