Faculty Resource Guide during HGSU-UAW strike

The Department of Information Technology has put together this web page so faculty may easily use or request our services that serve the mission of teaching and learning.

Our most commonly requested items, that may be of assistance to you during a potential HGSU-UAW strike, are all linked below. Please consider IT staff as trusted advisors, here to assist in using technology to enhance the learning experience.

Zoom video conferencing allows you to teach your classes remotely and/or offer remote participants access to live lectures. The document below includes screen shots on how to get started with Zoom:

Zoom Getting Started guide

Canvas help can be found at the page below:

Canvas FAQ

For additional questions or assistance, please email our METS team.

Lecture recordings must be requested by completing the following form:

Lecture Capture request

General inquiries or urgent issues, are requested via our Helpdesk, which  is open from 7:30 AM – 6:00 PM Monday through Friday:

Call 617-432-4357

Email helpdesk@hsph.harvard.edu 

Stop by Kresge LL-15 or 401 Park, 3rd Floor East, L3-015

The Office of External Relations has also published a page of guidance relating to the strike, which can be found here.