Secure File Transfer Service maintenance Thursday, 10/8/20, 6:00pm-9:00pm   

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be upgraded on Thursday, October 8 between 6:00 PM and 9:00 PM Eastern time.  

Impacts to users:

·       The Accellion Kiteworks service will be unavailable during the upgrade.

·       Changes to the user interface:

    • Under message options, there is now an option to receive notification when a file attachment expires by selecting “Notify me when file attachments expire”.
    • Consistent with other email clients, there is now an “Outbox” that allows the sender to see which messages they sent are being processed or otherwise not yet sent.

Click here for secure file transfer FAQ and tutorials.

If you have any questions, please contact the IT Help Desk at (617) 432-4357 or email

Harvard T.H. Chan School of Public Health
Department of Information Technology