To the Harvard Chan School community:
On Thursday, December 10th, IT will perform regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM to 1AM, Eastern time.
The following services will be affected during the dates and times above:
– All Virtual Desktop Systems
– File and Print services
– Mailman listservs
– Local SMTP email services
– FILR (web-based access to network drives)
– Powerfaids and NetPartner
– Wasabi
– CCure and Passage Point
All other services will be unaffected during the maintenance window, including the following:
– Zoom
– Canvas
– Office 365 (email, calendar, OneDrive, SharePoint, Teams, Word, Excel, PowerPoint)
– Administrative forms (account requests, visitor pass requests, computer setup, etc.)
– Kiteworks by Accellion File Transfer service
– my.harvard
– The Forum website
– Web Server (main www.hsph.harvard.edu site)
Upcoming Maintenance Windows:
1/14/2021
2/11/2021
3/18/2021
4/15/2021
5/20/2021
6/10/2021
7/15/2021
8/19/2021
10/14/2021
11/18/2021
12/23/2021
Please contact our IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu for any questions or concerns you may have regarding this information.
Thank You,
Deane Eastwood, CIO
Harvard T.H. Chan School of Public Health
Department of Information Technology
